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lynas
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BT wireless broadband very slow
      #354457 - Fri Jun 22 2007 07:11 PM

Hi, Sorry but new to these fourums and hoping someone can help. Been having problems with my cousins wireless broadband. She is using a Toshiba laptop with Windows XP. She has a D-Link G604T wireless router and is using BT as her ISP. She has consistently been suffering very slow speeds, sometime as low as 7 Kbps! I took my laptop to her house and received similar speeds. I have restored her laptop to factory settings, no improvement.I have contacted D-Link tech help who have gone through the setting up procedure with me and cofirm that all is well with the router (am getting speed of 54 Mbps consistently from the router to the laptop - it is only a few yards away). BT checked the line and said it was ok, my cousin is at the extreme of the distance from the exchange and should be getting 512 Kbps. I connected a wired BT broadband modem to the phoneline and PC and immediately got in the region of the 512 speed but once I reconnected the wireless router speeds drop to below dialup. Have disconnected firewall and anti virus without improvement. I have connected her laptop to my wireless system and all works fine.Would appreciate any help or advice.

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lynas
new user


Reg'd: Fri
Posts: 2
Re: BT wireless broadband very slow [Re: lynas]
      #354516 - Sat Jun 23 2007 12:07 PM

Bad form to reply to my own posting I know but I thought I might amplify my problem. Basically, with the normal broadband modem connected to the ADSL filter I am able to get 512-ish Kbps; however when I connect the D-link wireless router which has been set up correctly, the speed drops to as low as 7 kbps with a maximum throughput of 50 kbps. Does anyone know if such a dramatic drop in performance should be normal in wireless mode? The BT engineer was not allowed to check the speeds wirelessly but confirmed on his own laptop the speeds of 512 via his modem. He suggested paying for a BT computer expert to come in and set it up wirelessly but I am loathe to do this. Hopw someone can throw light on this strange phenomenum

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