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gannymoo
new user
Reg'd: Fri
Posts: 5
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Hi one big prob , can any one help have a pc running ME, do think granchildren have done some thing on the keyboard when putting it on , the black screen comes on saying (energy* EPA polution Preventer Press del to enter site ) on doing this nothing happens can any one out there help i know i am thick but have an excuse (i am OlD) thanks
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putasolutions
regular
Reg'd: Tue
Posts: 12172
Loc: Infinity and beyond
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Welcome to WebUser, gannymoo.
The fact that it only gets to the BIOS post stage is a little concerning. What happens when you DO press the Del key? Does the PC show the BIOS screen?
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"Only the stupid don't ask questions."
My piccies
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gannymoo
new user
Reg'd: Fri
Posts: 5
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Hi thanks for answering when i do press the keys nothing happens at all it is still the same think its frozen in time (like me) thanks
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putasolutions
regular
Reg'd: Tue
Posts: 12172
Loc: Infinity and beyond
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Hmmm, the fact that you are running ME on it suggests that the PC is not so young, would I be right?
There is that unfortunate possibility that the hard drive may have reached the end of its serviceable life.
Do you know who made the hard drive?
If so, I may be able to point you in the direction of a hard drive diagnostic program. The only problem here is that the manufacturers only write the programs with their own hardware in mind, so knowing the manufacturer is imperative.
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"Only the stupid don't ask questions."
My piccies
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gannymoo
new user
Reg'd: Fri
Posts: 5
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Thanks again for trying to help my son seems to think that maybe his dear children have messed about and put it into sleep mode (whatever that is) but still i was thinking may be it is time for a new one , but as i am quite old may be i will never be able to sort things out , i think may be i belong back in the days where all you had was a radio to worry about. Then again as the saying goes its never to late to learn thanks 
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putasolutions
regular
Reg'd: Tue
Posts: 12172
Loc: Infinity and beyond
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If it was just in sleep mode, then it would eventually boot past and go into BIOS on the pressing of the DEL key, and would also boot to windows, methinks the problem may well be a bit more serious
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"Only the stupid don't ask questions."
My piccies
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gannymoo
new user
Reg'd: Fri
Posts: 5
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Well looks like its a new pc and maybe my son should have a little bit more control over his dear children(hum) thanks a lot any way aways a bit worried about writing on site but its been ok thanks again 
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