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muldrock
regular


Reg'd: Mon
Posts: 71
Loc: Australia
error 0 Object doesn't support this property or method
      #344994 - Thu Apr 26 2007 03:45 AM

Hi
I have windows xp home and have just updated to internet explorer 7 hoping it would fix my problem but it hasen't.
I can't click on any buttons shown on any web sites as it just comes up wi an error
Code 0
Object doesn't support this property or method
I can't even log on to webuser as it comes up with the same error so I've had to user another computer to wright this message.
Please Help


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mart
regular


Reg'd: Sun
Posts: 660
Loc: South of England
Re: error 0 Object doesn't support this property or method [Re: muldrock]
      #345089 - Thu Apr 26 2007 04:47 PM

It looks like this Microsoft Help and Support page covers the problem (see the 2nd lot of red writing):

http://support.microsoft.com/kb/308260

--------------------
mart's site ...could be worse.


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muldrock
regular


Reg'd: Mon
Posts: 71
Loc: Australia
Re: error 0 Object doesn't support this property or method [Re: mart]
      #345170 - Fri Apr 27 2007 01:33 AM

Hi have tryed this support and gone through ttere sulutions but they didn't help.
I did find a diagnostis tool there and downloaded it. I run the scan but I don't know what to do with the info it has give me, it does show 1 error. I'll add it to this post if you know what to do with it or if you have any other ideas.The other thing I have tryed is run regedit and bring up Registry Editor righ click HKEY_CLASSES_ROOT then click permissions. Upon doing this found that there was nothing there so I added the ones that are on a similar computer the only one I couldn't find was power user. But this didn't fix anything either.
Here is the Diagnostic Report

Diagnostic Tool for the Microsoft VM - Search Results
Contents
Report Statistics
Scan Options
File Scan Summary
File Scan (by host)
denny (192.168.0.101, Microsoft Windows XP)
VM Scan Report
Microsoft VM Dependency Report
Java Class Report
Visual J++ Class Report
Visual J++ JavaReg Report
Web File Report


--------------------------------------------------------------------------------
Report Statistics
Generated: 04/26/2007 4:42:46 PM
Scan Host: denny
Scan Start Time: 04/26/2007 4:07:23 PM
Scan End Time: 04/26/2007 4:42:46 PM
Scan Duration (dd.hh:mm:ss.nnn): 0.0:35:22.999
Errors: No machine process errors occurred.

Scan Options
VM Runtime: Yes
Microsoft VM Dependency: Yes
Java Binaries: Yes
MS Java Binaries: Yes
Web File Extensions:
html
htm
shtml
shtm
jsp
jhtml
xhtml
php
asp
aspx
inc
cfm
php3
phtml
dhtml
xslt
xsl



Back to top


--------------------------------------------------------------------------------

File Scan Summary
Host VMs Detected Microsoft VM Dependencies Java Files J++ Dependencies J++ JavaReg Entries Java Web Files
denny 0 201 16 15 0 0

Back to top


--------------------------------------------------------------------------------
VM Scan Report - denny
Start Time: 04/26/2007 4:07:24 PM
End Time: 04/26/2007 4:07:24 PM
Duration: 0.0:0:0.0


No Microsoft VM found on denny.
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Microsoft VM Dependency Report - denny
Start Time: 04/26/2007 4:07:25 PM
End Time: 04/26/2007 4:26:48 PM
Duration: 0.0:19:22.999

File Name
C:\Documents and Settings\DENNY MULDROCK\Local Settings\Temp\{0ADE2D18-34AE-4AC3-857C-C065E6313B7E}\JavaDiag.exe
C:\ed550d14ac6bf26edddf8412e0bf\sp1\update\update.exe
C:\f09\sp1\update\update.exe
C:\InvestorCentre\PRESENTATION\URLMON.dll
C:\Program Files\Adobe\Acrobat 7.0\Reader\plug_ins\ImageViewer\SVGCore.DLL
C:\Program Files\Common Files\System\ado\msado15.dll
C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL
C:\Program Files\Diagnostic Tool for the Microsoft VM\JavaDiag.exe
C:\Program Files\Diagnostic Tool for the Microsoft VM\JDWizard.exe
C:\Program Files\Internet Explorer\iedw.exe
C:\Program Files\Microsoft Office\Office10\1033\SRINTL.DLL
C:\Program Files\MSN\MSNCoreFiles\msnmetal.dll
C:\WINDOWS\$hf_mig$\KB904942\update\update.exe
C:\WINDOWS\$hf_mig$\KB904942\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB915865\update\update.exe
C:\WINDOWS\$hf_mig$\KB915865\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB918118\update\update.exe
C:\WINDOWS\$hf_mig$\KB918118\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB919007\update\update.exe
C:\WINDOWS\$hf_mig$\KB919007\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB920213\update\update.exe
C:\WINDOWS\$hf_mig$\KB920213\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB920685\update\update.exe
C:\WINDOWS\$hf_mig$\KB920685\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB920872\update\update.exe
C:\WINDOWS\$hf_mig$\KB920872\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB922582\update\update.exe
C:\WINDOWS\$hf_mig$\KB922582\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB922819\update\update.exe
C:\WINDOWS\$hf_mig$\KB922819\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB923414\update\update.exe
C:\WINDOWS\$hf_mig$\KB923414\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB923694\update\update.exe
C:\WINDOWS\$hf_mig$\KB923694\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB923980\update\update.exe
C:\WINDOWS\$hf_mig$\KB923980\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB924191\update\update.exe
C:\WINDOWS\$hf_mig$\KB924191\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB924270\update\update.exe
C:\WINDOWS\$hf_mig$\KB924270\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB924496\SP2QFE\shdocvw.dll
C:\WINDOWS\$hf_mig$\KB924496\update\update.exe
C:\WINDOWS\$hf_mig$\KB924496\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB925486\update\update.exe
C:\WINDOWS\$hf_mig$\KB925486\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB925902\update\update.exe
C:\WINDOWS\$hf_mig$\KB925902\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB926255\update\update.exe
C:\WINDOWS\$hf_mig$\KB926255\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB926436\update\update.exe
C:\WINDOWS\$hf_mig$\KB926436\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB927779\SP2QFE\msado15.dll
C:\WINDOWS\$hf_mig$\KB927779\update\update.exe
C:\WINDOWS\$hf_mig$\KB927779\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB927802\update\update.exe
C:\WINDOWS\$hf_mig$\KB927802\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB928090\SP2QFE\browseui.dll
C:\WINDOWS\$hf_mig$\KB928090\SP2QFE\iepeers.dll
C:\WINDOWS\$hf_mig$\KB928090\SP2QFE\mshtml.dll
C:\WINDOWS\$hf_mig$\KB928090\SP2QFE\mshtmled.dll
C:\WINDOWS\$hf_mig$\KB928090\SP2QFE\shdocvw.dll
C:\WINDOWS\$hf_mig$\KB928090\SP2QFE\urlmon.dll
C:\WINDOWS\$hf_mig$\KB928090\update\update.exe
C:\WINDOWS\$hf_mig$\KB928090\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB928255\update\update.exe
C:\WINDOWS\$hf_mig$\KB928255\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB928843\update\update.exe
C:\WINDOWS\$hf_mig$\KB928843\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB929338\update\update.exe
C:\WINDOWS\$hf_mig$\KB929338\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB929969\update\update.exe
C:\WINDOWS\$hf_mig$\KB929969\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB930178\update\update.exe
C:\WINDOWS\$hf_mig$\KB930178\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB931261\update\update.exe
C:\WINDOWS\$hf_mig$\KB931261\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB931784\update\update.exe
C:\WINDOWS\$hf_mig$\KB931784\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB931836\update\update.exe
C:\WINDOWS\$hf_mig$\KB931836\update\spcustom.dll
C:\WINDOWS\$hf_mig$\KB932168\update\update.exe
C:\WINDOWS\$hf_mig$\KB932168\update\spcustom.dll
C:\WINDOWS\$NtServicePackUninstall$\browseui.dll
C:\WINDOWS\$NtServicePackUninstall$\corpol.dll
C:\WINDOWS\$NtServicePackUninstall$\iesetup.dll
C:\WINDOWS\$NtServicePackUninstall$\msado15.dll
C:\WINDOWS\$NtServicePackUninstall$\mshtml.dll
C:\WINDOWS\$NtServicePackUninstall$\mshtmled.dll
C:\WINDOWS\$NtServicePackUninstall$\occache.dll
C:\WINDOWS\$NtServicePackUninstall$\shdocvw.dll
C:\WINDOWS\$NtServicePackUninstall$\urlmon.dll
C:\WINDOWS\$NtServicePackUninstall$\webcheck.dll
C:\WINDOWS\$NtUninstallKB927779$\msado15.dll
C:\WINDOWS\$NtUninstallKB928090$\browseui.dll
C:\WINDOWS\$NtUninstallKB928090$\iepeers.dll
C:\WINDOWS\$NtUninstallKB928090$\mshtml.dll
C:\WINDOWS\$NtUninstallKB928090$\mshtmled.dll
C:\WINDOWS\$NtUninstallKB928090$\shdocvw.dll
C:\WINDOWS\$NtUninstallKB928090$\urlmon.dll
C:\WINDOWS\$xpsp1hfm$\KB828741\update\update.exe
C:\WINDOWS\$xpsp1hfm$\KB828741\update\spcustom.dll
C:\WINDOWS\$xpsp1hfm$\KB835732\update\update.exe
C:\WINDOWS\$xpsp1hfm$\KB835732\update\spcustom.dll
C:\WINDOWS\$xpsp1hfm$\Q329048\update\update.exe
C:\WINDOWS\$xpsp1hfm$\Q329170\update\update.exe
C:\WINDOWS\$xpsp1hfm$\Q329170\update\spcustom.dll
C:\WINDOWS\$xpsp1hfm$\Q329390\update\update.exe
C:\WINDOWS\$xpsp1hfm$\Q329441\update\update.exe
C:\WINDOWS\$xpsp1hfm$\Q329441\update\spcustom.dll
C:\WINDOWS\$xpsp1hfm$\Q329834\update\update.exe
C:\WINDOWS\$xpsp1hfm$\Q810577\update\update.exe
C:\WINDOWS\$xpsp1hfm$\Q810577\update\spcustom.dll
C:\WINDOWS\$xpsp1hfm$\Q810833\update\update.exe
C:\WINDOWS\$xpsp1hfm$\Q810833\update\spcustom.dll
C:\WINDOWS\$xpsp1hfm$\Q811630\update\update.exe
C:\WINDOWS\$xpsp1hfm$\Q811630\update\spcustom.dll
C:\WINDOWS\$xpsp1hfm$\Q817606\update\update.exe
C:\WINDOWS\$xpsp1hfm$\Q817606\update\spcustom.dll
C:\WINDOWS\ie7\corpol.dll
C:\WINDOWS\ie7\iepeers.dll
C:\WINDOWS\ie7\iesetup.dll
C:\WINDOWS\ie7\mshtml.dll
C:\WINDOWS\ie7\mshtmled.dll
C:\WINDOWS\ie7\occache.dll
C:\WINDOWS\ie7\urlmon.dll
C:\WINDOWS\ie7\webcheck.dll
C:\WINDOWS\ie7updates\KB928090-IE7\ie4uinit.exe
C:\WINDOWS\ie7updates\KB928090-IE7\corpol.dll
C:\WINDOWS\ie7updates\KB928090-IE7\ieframe.dll
C:\WINDOWS\ie7updates\KB928090-IE7\iertutil.dll
C:\WINDOWS\ie7updates\KB928090-IE7\mshtml.dll
C:\WINDOWS\ie7updates\KB928090-IE7\mshtmled.dll
C:\WINDOWS\ie7updates\KB928090-IE7\occache.dll
C:\WINDOWS\ie7updates\KB928090-IE7\urlmon.dll
C:\WINDOWS\ServicePackFiles\i386\browseui.dll
C:\WINDOWS\ServicePackFiles\i386\corpol.dll
C:\WINDOWS\ServicePackFiles\i386\iepeers.dll
C:\WINDOWS\ServicePackFiles\i386\iesetup.dll
C:\WINDOWS\ServicePackFiles\i386\msado15.dll
C:\WINDOWS\ServicePackFiles\i386\mshtml.dll
C:\WINDOWS\ServicePackFiles\i386\mshtmled.dll
C:\WINDOWS\ServicePackFiles\i386\occache.dll
C:\WINDOWS\ServicePackFiles\i386\shdocvw.dll
C:\WINDOWS\ServicePackFiles\i386\spra041b.dll
C:\WINDOWS\ServicePackFiles\i386\spra0424.dll
C:\WINDOWS\ServicePackFiles\i386\sprb041b.dll
C:\WINDOWS\ServicePackFiles\i386\sprb0424.dll
C:\WINDOWS\ServicePackFiles\i386\urlmon.dll
C:\WINDOWS\ServicePackFiles\i386\webcheck.dll
C:\WINDOWS\ServicePackFiles\i386\xpsp1res.dll
C:\WINDOWS\ServicePackFiles\i386\xpsp2res.dll
C:\WINDOWS\SoftwareDistribution\Download\0facce6115ab861022eae3087e064a2a\update\update.exe
C:\WINDOWS\SoftwareDistribution\Download\0facce6115ab861022eae3087e064a2a\update\spcustom.dll
C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\update\update.exe
C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\update\spcustom.dll
C:\WINDOWS\SoftwareDistribution\Download\53f126b350347853b69ca8e27219f3df\update\update.exe
C:\WINDOWS\SoftwareDistribution\Download\7ebd512f015945a82f2b2e551ed20a74\ie4uinit.exe
C:\WINDOWS\SoftwareDistribution\Download\7ebd512f015945a82f2b2e551ed20a74\corpol.dll
C:\WINDOWS\SoftwareDistribution\Download\7ebd512f015945a82f2b2e551ed20a74\ieframe.dll
C:\WINDOWS\SoftwareDistribution\Download\7ebd512f015945a82f2b2e551ed20a74\iertutil.dll
C:\WINDOWS\SoftwareDistribution\Download\7ebd512f015945a82f2b2e551ed20a74\mshtml.dll
C:\WINDOWS\SoftwareDistribution\Download\7ebd512f015945a82f2b2e551ed20a74\mshtmled.dll
C:\WINDOWS\SoftwareDistribution\Download\7ebd512f015945a82f2b2e551ed20a74\occache.dll
C:\WINDOWS\SoftwareDistribution\Download\7ebd512f015945a82f2b2e551ed20a74\urlmon.dll
C:\WINDOWS\SoftwareDistribution\Download\7ebd512f015945a82f2b2e551ed20a74\update\update.exe
C:\WINDOWS\system32\ie4uinit.exe
C:\WINDOWS\system32\browseui.dll
C:\WINDOWS\system32\corpol.dll
C:\WINDOWS\system32\ieframe.dll
C:\WINDOWS\system32\iepeers.dll
C:\WINDOWS\system32\iertutil.dll
C:\WINDOWS\system32\mshtml.dll
C:\WINDOWS\system32\mshtmled.dll
C:\WINDOWS\system32\occache.dll
C:\WINDOWS\system32\shdocvw.dll
C:\WINDOWS\system32\urlmon.dll
C:\WINDOWS\system32\xpsp1res.dll
C:\WINDOWS\system32\xpsp2res.dll
C:\WINDOWS\system32\dllcache\ie4uinit.exe
C:\WINDOWS\system32\dllcache\iedw.exe
C:\WINDOWS\system32\dllcache\browseui.dll
C:\WINDOWS\system32\dllcache\corpol.dll
C:\WINDOWS\system32\dllcache\iepeers.dll
C:\WINDOWS\system32\dllcache\msado15.dll
C:\WINDOWS\system32\dllcache\mshtml.dll
C:\WINDOWS\system32\dllcache\mshtmled.dll
C:\WINDOWS\system32\dllcache\occache.dll
C:\WINDOWS\system32\dllcache\shdocvw.dll
C:\WINDOWS\system32\dllcache\spra041b.dll
C:\WINDOWS\system32\dllcache\spra0424.dll
C:\WINDOWS\system32\dllcache\sprb041b.dll
C:\WINDOWS\system32\dllcache\sprb0424.dll
C:\WINDOWS\system32\dllcache\urlmon.dll
C:\WINDOWS\system32\dllcache\xpsp1res.dll
C:\WINDOWS\system32\dllcache\xpsp2res.dll
C:\WINDOWS\system32\mui\041b\xpsp1res.dll
C:\WINDOWS\system32\mui\041b\xpsp2res.dll
C:\WINDOWS\system32\mui\041e\xpsp1res.dll
C:\WINDOWS\system32\mui\041e\xpsp2res.dll
C:\WINDOWS\system32\mui\0424\xpsp1res.dll
C:\WINDOWS\system32\mui\0424\xpsp2res.dll

File Errors
No file errors occurred.
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Java Class Report - denny
Start Time: 04/26/2007 4:26:49 PM
End Time: 04/26/2007 4:28:04 PM
Duration: 0.0:1:14.999

File Name
C:\Documents and Settings\DENNY MULDROCK\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\fphover.class-fcf9519-3d77e643.class
C:\Documents and Settings\DENNY MULDROCK\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\fphoverx.class-944bb13-3182e6b1.class
C:\Documents and Settings\DENNY MULDROCK\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\ThreadWaiter.class-ee4e37-70c34138.class
C:\Documents and Settings\DENNY MULDROCK\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Tracker.class-6690b197-50876f58.class
C:\Dreamweaver MX 2004\Configuration\Classes\crimson.jar
C:\Dreamweaver MX 2004\Configuration\Classes\tt-bytecode.jar
C:\Dreamweaver MX 2004\Configuration\Classes\webservices.jar
C:\Dreamweaver MX 2004\Configuration\Classes\wsdl2java.jar
C:\Dreamweaver MX 2004\Configuration\Debugger\MM_NSApplet.jar
C:\Dreamweaver MX 2004\Configuration\Generator\classes\flashgen.jar
C:\Dreamweaver MX 2004\JVM\lib\jaws.jar
C:\Dreamweaver MX 2004\JVM\lib\rt.jar
C:\Dreamweaver MX 2004\JVM\lib\sunrsasign.jar
C:\Dreamweaver MX 2004\JVM\lib\tools.jar
C:\Program Files\Internet Explorer\PLUGINS\QuickTimePlugin.class
C:\Program Files\QuickTime\Plugins\QuickTimePlugin.class

File Errors
No file errors occurred.
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Visual J++ Class Report - denny
Start Time: 04/26/2007 4:28:04 PM
End Time: 04/26/2007 4:38:52 PM
Duration: 0.0:10:47.999

File Name
C:\Documents and Settings\DENNY MULDROCK\Local Settings\Temp\{0ADE2D18-34AE-4AC3-857C-C065E6313B7E}\JavaDiag.exe
C:\Program Files\Common Files\System\ado\msado15.dll
C:\Program Files\Diagnostic Tool for the Microsoft VM\JavaDiag.exe
C:\Program Files\Internet Explorer\PLUGINS\QuickTimePlugin.class
C:\Program Files\QuickTime\Plugins\QuickTimePlugin.class
C:\WINDOWS\$hf_mig$\KB927779\SP2QFE\msado15.dll
C:\WINDOWS\$hf_mig$\KB928090\SP2QFE\mshtml.dll
C:\WINDOWS\$NtServicePackUninstall$\msado15.dll
C:\WINDOWS\$NtServicePackUninstall$\mshtml.dll
C:\WINDOWS\$NtUninstallKB927779$\msado15.dll
C:\WINDOWS\$NtUninstallKB928090$\mshtml.dll
C:\WINDOWS\ie7\mshtml.dll
C:\WINDOWS\ServicePackFiles\i386\msado15.dll
C:\WINDOWS\ServicePackFiles\i386\mshtml.dll
C:\WINDOWS\system32\dllcache\msado15.dll

File Errors
File Name Error Description
C:\Documents and Settings\DENNY MULDROCK\Local Settings\Temp\a2archive\wzcsvc.dll Invalid access to memory location.

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Visual J++ JAVAREG Report - denny
Start Time: 04/26/2007 4:38:52 PM
End Time: 04/26/2007 4:38:53 PM
Duration: 0.0:0:1.0

CLSID Java Class File Name

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Web File Report - denny
Start Time: 04/26/2007 4:38:53 PM
End Time: 04/26/2007 4:41:33 PM
Duration: 0.0:2:39.999

File Name Content

File Errors
No file errors occurred.
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Thanks Denny


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mart
regular


Reg'd: Sun
Posts: 660
Loc: South of England
Re: error 0 Object doesn't support this property or method [Re: muldrock]
      #345196 - Fri Apr 27 2007 09:47 AM

Well that's me baffled! Perhaps an answer would be to uninstall IE7 and look into how to 'repair Internet Explorer' (Google or other search). Once that is working, you could consider installing IE7 again.

--------------------
mart's site ...could be worse.


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FifeFlyer
regular


Reg'd: Thu
Posts: 3901
Loc: Fife
Re: error 0 Object doesn't support this property or method [Re: muldrock]
      #345207 - Fri Apr 27 2007 11:42 AM

Looking at your log ,( although i must stress I'm not an expert in these ) , it appears you are running with an outdated version of Java. Could you check in your add/remove programs to see which version you have installed. You should be running with... version 6. If you're not then uninstall the older versions first ( via add/remove ) , reboot your PC then install from the link.

Not sure if this will help with your problem but you've nothing to lose by trying.


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muldrock
regular


Reg'd: Mon
Posts: 71
Loc: Australia
Re: error 0 Object doesn't support this property or method [Re: FifeFlyer]
      #345314 - Sat Apr 28 2007 09:19 AM

Hi
There is no java in add remove and I've tryed to install java but evertime I do it just refreshes the page and I tryed a manual download but when I try to open it it tells me that its noe supperted and contact the supplyer.
Denny


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FifeFlyer
regular


Reg'd: Thu
Posts: 3901
Loc: Fife
Re: error 0 Object doesn't support this property or method [Re: muldrock]
      #345383 - Sat Apr 28 2007 06:22 PM

You say you've tried all the suggestions from the link that Mart provided. Does this include using a different browser ?

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