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nicho2k
new user
Reg'd: Mon
Posts: 1
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hello, Please can someone help? I have an external usb2 hard drive, 200Gb. I have saved about 12 Gb of stuff on it, including alot of family photos. The problem I have is, the drive shows up on my computer, but when i open it it shows nothing. I know the files are there still, because when i look in the properties it shows 12Gb of used space. I have connected the drive to my new laptop & still have the same problem. I can save data to the drive & it shows up, but all my old stuff is "invisible". Also, the name of the drive has changed, it used to be J: Removeable, but now it is 92M3 & a box symbol, similar to what you get when reading something in notepad, if you follow me??!!?? I have tried disk cleanup, device check, reinstalling the driver, another usb cable, defragging. could it be that the data stored before the name of the disk changed is the key to finding it? What I mean is, does my pc only recognise it as, J:/photos & because the name is changed it doesn't see the old data? I could just format the disk, or carry on using it to store stuff, as it will still hold info, but I would really like to recover some of the pictures, if possible. Any help would be appreciated, thank you.
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BurrWalnut
Chippendaler
Reg'd: Tue
Posts: 3390
Loc: London, England
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How strange! The associated drive letter and the name of the volume are two different things. Never mind, try some of these but I’m not overly optimistic :
1. Right-click My Computer, Manage, Disk Management. Right-click the external drive graphic and change the drive letter to J. Can you access it in Explorer?
2. Turn off the PC, plug in the external drive and then boot up. Can you access it?
3. Boot into safe mode (tap F8 when you switch on). Can you access it?
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Fine English furniture is the new rock 'n' roll
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