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ultimatehandyman
regular
Reg'd: Sat
Posts: 257
Loc: Darwen, Lancs, UK
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I have a 3g data card that plugs into my laptop and it is currently on the T-Mobile network.
Normally the card connects via the mobile network and I get fast internet access, but a few days ago my nephew (who is 7) set up the laptop when I was not present. Since then I cannot connect to the internet, I have checked that the card is using gprs first but it keeps trying to connect through a wireless network and so I have no internet connection.
Does anyone have any ideas?
Thanks in advance
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Fusion
regular
Reg'd: Mon
Posts: 3278
Loc: Darlington UK
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Firstly I'd try a System Restore to a time before things were 'altered' as we have no idea what has been changed.
Failing that, try going into your Control Panel > Network connections > Highlight your 3G connection > Right click > Set as default connection.
Hope this helps.
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Paradox Images
Always ask the right question to the right person and always get the right answer!
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skampydog
regular
Reg'd: Tue
Posts: 642
Loc: Yorkshire
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another method would be to remove the T Mobile 3G card dongle and the 3G software through add/ remove programms and then re-install as if for the first time.
Then give your nephew a clip round the ear if he goes near your laptop again 
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Office Pro + FrontPage, IE6
AVG, Zone Alarm
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ultimatehandyman
regular
Reg'd: Sat
Posts: 257
Loc: Darwen, Lancs, UK
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Thanks for the replies,
I tried everything and even un-installed the software and the 3G card several times. Eventually I called T-Mobile.
I would like to say that their customer service is excellent, they talked me through a few things and then decided that the 3G card was goosed, they sent me a next day replacement 
The new card works and so it must of been a faulty card, I can't blame the Nephew as I can't see that he could of damaged the card as they seem pretty tough!
T-Mobile also refunded one months charges as I have not been able to get online.
I have to say that I am really impressed with them, I have dealt with some awful companies in the last few months, such as expedia,Bupa and Viking airways and it sure as hell is good when you finally deal with a firm that looks after the customer
Hats off to T-Mobile 
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