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mickreid
regular
Reg'd: Tue
Posts: 110
Loc: Ayrshire
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hi there
i have posted a similar question in a couple of your forums recently, i hope someone here will answer.
my dvd drive is playing up, in as much as i cant burn a dvd it is tsking about ten to twenty times longer,and most of the time it fails, sometimes when i boot up and go to my computer my dvd drive is not even there. i can still watch a dvd on it without any problems tho.
please help
michael
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Mouse
Moderator
Reg'd: Thu
Posts: 6526
Loc: Psst....over here
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Can you tell us the make and model of your DVD Drive and what software you are using to burn DVD's with and also what DVD's you are using.
Thanks
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mickreid
regular
Reg'd: Tue
Posts: 110
Loc: Ayrshire
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hi
Sony DVD RW DW-Q30A
Nero 7 premium
RIDISC - 8x dvd-r
michael
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Mouse
Moderator
Reg'd: Thu
Posts: 6526
Loc: Psst....over here
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Any error messages when burning discs?
Launch Nero Start Smart, click on the arrow to the left of the window.
Click on Tools then Nero CD-DVD Speed and do a transfer rate test on a known good CD.
Post back the result.
Also check you DMA setting for the drive using Nero Infotool.
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mickreid
regular
Reg'd: Tue
Posts: 110
Loc: Ayrshire
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only error message is "burn process failed" after 45 minutes trying to burn 2 gig of data.
cant seem to get these nero tools working, it keeps crashing.
i think it may be something more sinister tho, as today when i was booting up at the start of the boot process when your system displays loads of data i noticed where it says primary drive, slave etc. there was a load of random symbols, so i reset it and next time it said the name of my dvd drive.
michael
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Mouse
Moderator
Reg'd: Thu
Posts: 6526
Loc: Psst....over here
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Did you fit the drive yourself?
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mickreid
regular
Reg'd: Tue
Posts: 110
Loc: Ayrshire
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no my friend did, but he builds computers
at the moment my system is not even regognising that i have a dvd drive, its just not there.
michael
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Mouse
Moderator
Reg'd: Thu
Posts: 6526
Loc: Psst....over here
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Ask your friend to take a look at it for you, there could be a few reasons why you're having problems with the drive.
If he can't do it, then you would need to give it a crack yourself.
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mickreid
regular
Reg'd: Tue
Posts: 110
Loc: Ayrshire
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dont see him any more so its going to be down to me, i am not bad with pc stuff tho so whatever you can talk me through would be fantastic
michael
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Sandhound
regular
Reg'd: Fri
Posts: 424
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G'day mickreid.
I would change the ribbon cable to see if that makes any difference and also check that the 4 pin power connector is making contact properly (some don't).
Try the DVD in another PC if still the same take it back to retailer and get an exchange unit.
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sandhound.co.uk
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