I have a Canon MP390 inkjet printer; the colour prints fine, but the black will not print. I have tried the cleaning programmes with the printer and 2 new black cartridges, but with no luck. Any ideas?
i know this may sound simplistic and avoids the issue somewhat but whenever i run out of black i use a dark blue as the text colour
the 2 options are either the nozzle on the black cartridge in the printer is blocked or its a software issue - try uninstalling all software related to the printer
I was going to start a new post on exactly the same lines before I read this.My daughters Canon Smartbase MP360 will print colour pages but not those in black.She has been away on a year abroad and all worked fine before.We too have bought 2 new black cartridges to no avail.Unfortunately we cannt find our instruction manual or disc which may have ben supplied.
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