There are three (screen names) users on my pc. All can access the Internet via AOL8. Upgrading to AOL9 means only the one user with a 'computer administrator account can now access the Internet. The other two accounts are 'limited accounts'and can’t get on line. If they go via AOL8 all is fine.
Surly I don’t have to give all users administrator accounts to get on line - never used to on AOL8
I have posted this previously but didn’t explain the problem too well
IMHO AOL is the most sucky ISP in the world bar none. You could try asking them for tech support but I'm pretty sure that's a premium rate number... ouch! Sorry I'm not being helpful but the only experience I've had with AOL is on friends computers as I'd rather install a virus on mine than their software.