|
|
shiree
new user
Reg'd: Tue
Posts: 11
|
|
While Installing -PINNACLE PCTV STEREO , right at the beginning ERROR MESSAGE comes that-"OLDER VERSION OF PCTV FOUND ON YOUR COMP, FIRST REMOVE IT WITH CONTROL PANEL>ADD/DELETE THEN INSTALL"
Having once removed thr ADD/DELETE the same error message as above comes on repeating while installation.
At my son's suggestion I have deleted all registry entries related to PINNACLE and PCTV using REGEDIT .
But Installtion is returning with same error.
Please suggest some solution.
Shiree
|
|
liondad
new user
Reg'd: Sat
Posts: 9
|
|
You have to go to control panel/sys/hardwear/ device manager/sound/video, and remove all the pctv drivers you find, Do this in the safemode, and you will besure the drivers are not loaded, then reinstall them when you restart in nomal mode, DO NOT LET THE HARDWEAR WIZERD LOAD ANY DRIVERS CANCEL IT, When xp is loaded, run the install program on your cdrom, and let it reinstall the drivers and program,
|
shiree
new user
Reg'd: Tue
Posts: 11
|
|
Thanks liondad I will try as you suggested.
Shiree
|
|
|