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Andy1964
new user
Reg'd: Sat
Posts: 2
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Just bought a scanner last week (Epson 3490 Photo) and I'm having trouble getting it to work. I followed the install instructions to the letter i.e. Install software/drivers 1st, connect to PC, plug into mains. Everything goes well until I plug it into the mains, then my PC freezes and I have to switch it off at the mains before I can reboot it, after which, it works as normall until I follow step 3 again.
I already have an Epson C40 printer installed, could it be a software/driver conflict??
Any ideas
Cheers
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greysts
regular
Reg'd: Thu
Posts: 17740
Loc: Colchester
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Although it's unlikely to be the issue try downloading and installing the latest drivers from here. Do a full uninstall first.
I assume this is a USB device. Are you running it through a USB hub or direct from the PC?
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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Andy1964
new user
Reg'd: Sat
Posts: 2
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I've tried all my USB options. USB hub, 1.1 and 2.0. I'll try the download and see if that works.
Thanks
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