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kaz40
regular
Reg'd: Sun
Posts: 113
Loc: manchester,england
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when i switch identies in outlook express i get this error message-There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.btopenworld.com', Server: 'mail.btopenworld.com', Protocol: POP3, Server Response: '-ERR Bad login', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 and a box comes up with my name and password on i t i type name and password in and still get error message,all this happened when i downloaded new bt/yahoo icons i've done system restore and still get this message,can anyone help please?
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 28272
Loc: belfast
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this is for tiscali but it might help 0x800ccc92
If we aren't supposed to eat animals, why are they made of meat? running xp,256Mb
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kaz40
regular
Reg'd: Sun
Posts: 113
Loc: manchester,england
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hi,just tried that still the same message
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 28272
Loc: belfast
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GO TO:
Your properties for the mail account.
Then click the Servers Tab
UNCLICK . logon using secure password authentication.
this should fix it hopefully.
If we aren't supposed to eat animals, why are they made of meat? running xp,256MbEdited by bricat on 30/11/2003 14:02 (server time).
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kaz40
regular
Reg'd: Sun
Posts: 113
Loc: manchester,england
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it was already unticked so i ticked it and unticked it still did'nt work
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 28272
Loc: belfast
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all the indications i can find point to an invalid password, or password error. your sure you're putting in the right password.
If we aren't supposed to eat animals, why are they made of meat? running xp,256Mb
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kaz40
regular
Reg'd: Sun
Posts: 113
Loc: manchester,england
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yes
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 28272
Loc: belfast
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0x800CCC90 N/A POP3_RESPONSE_ERROR Client response invalid.
0x800CCC91 N/A POP3_INVALID_USER_NAME Invalid user name or user not found.
0x800CCC92 N/A POP3_INVALID_PASSWORD Password not valid for account.
this is all i can find for those error no's. sorry maybe someone else will have further suggestions. sorry
If we aren't supposed to eat animals, why are they made of meat? running xp,256Mb
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greysts
regular
Reg'd: Thu
Posts: 17739
Loc: Colchester
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I do not have BTOpenworld but the server address for a POP3 server does not look right. Should it not be pop.btopenworld.com for incoming mail and smtp.btopenworld.com for outgoing?
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 28272
Loc: belfast
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I know, but it is bt/yahoo, I'm not sure how they have set it up.
If we aren't supposed to eat animals, why are they made of meat? running xp,256Mb
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greysts
regular
Reg'd: Thu
Posts: 17739
Loc: Colchester
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I suppose the easiest way to check is to look at the properties for the Main Identity, which I assume is working, and compare them with those for the other identity.
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ourstanley
regular
Reg'd: Sun
Posts: 7801
Loc: Yorkshire, England
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Have you just changed ISP's, or upgraded to Broadband ? The point being that BT now have web based mail. To collect this you have to log in to your BT Openworld/BT Yahoo web page. To receive mail to Outlook Express you have to pay for the privilege (£1.50p/m). I got the same error message when I selected send/receive. This happened when I changed ISPs and upgraded to Broadband. Have a look at this thread. Hope this helps.
XP Home-768MB-60GB-AMD 2400+-IE6-BT Broadband-500ml Stella.
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kaz40
regular
Reg'd: Sun
Posts: 113
Loc: manchester,england
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hi,no i'm still with bt and don't have broad band,i think i deleted this identity from the server and ended up making a new one,i did'nt know you had to pay £1.50 a minute to log into outlook express,how long has that been going on?thanks for everyones help kaz40
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kaz40
regular
Reg'd: Sun
Posts: 113
Loc: manchester,england
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i also use incredimail do i have to pay for that too?
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ourstanley
regular
Reg'd: Sun
Posts: 7801
Loc: Yorkshire, England
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£1.50 a month. Phone BT's helpline. 0800 800 060 is for Broadband, I'm sure they'll redirect you. Make sure you are not directed to a premium rate line.
XP Home-768MB-60GB-AMD 2400 -IE6-BT Broadband-500ml Stella.Edited by ourstanley on 07/12/2003 08:37 (server time).
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ourstanley
regular
Reg'd: Sun
Posts: 7801
Loc: Yorkshire, England
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Let's start again. Do you get the error message when you click on send/receive ?In reply to:
Your Password was rejected. Account: 'mail.btopenworld.com', Server: 'mail.btopenworld.com', Protocol: POP3, Server Response: '-ERR Bad login', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 and a box comes up with my name and password.
When you get the box asking for a password, is the remember me feature greyed out ? Your set up is ok as regards POP3 mail.@btopenworld.com and smtp mail.@btopenworld.com.
How do you access your BT/Yahoo account at present for e-mail ? Do you go to that homepage then log-in ? If you do you are accessing web based mail.
For that mail to be directed to outlook BT charge you £1.50 per month for the privilege of receiving it to outlook. First you have to contact them and set up an account. As soon as this is activated you will find that the " remember me feature " password will not be "greyed out."
I hope this helps. As for incredimail most users will tell you it is more trouble than it's worth. If you decide to keep it good luck.
XP Home-768MB-60GB-AMD 2400+-IE6-BT Broadband-500ml Stella.
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kaz40
regular
Reg'd: Sun
Posts: 113
Loc: manchester,england
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hi,just had alook at your thread from a few messages ago,i'm not on broadband only 6-8 evening and all weekend and just got the phone bill in and can't see any revelence to £1.50/m as you say,but i am going to give them a ring anyway,and i've just set up a new identity and no problems with that one,thanks karen
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