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annecxt
new user
Reg'd: Sun
Posts: 2
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First time use
I have Plus.net BB with Voyager 205 router on USB connector
All has been working well until this week
Just discovered my phone line not working - no dial tone, and cant phone out or receive calls
Yet internet connection still working OK
Checked splitters - all connected
Still nothing
Is it this freak weather - or me ?
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ultimatehandyman
regular
Reg'd: Sat
Posts: 257
Loc: Darwen, Lancs, UK
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Hi,
I am assuming that you have a normal phone line and not cable etc!
If you find the master socket in your house (this is the first socket that is connected to the outside telephone line). The front of the master socket has 2 screws, remove the screws and remove the front of the cover, there you will see a test socket, which your phone will plug into.
Plug a phone that you know is working into that socket and if it does not work it is a problem with your telephone providers line. If the phone does work then it is a problem with either a phone/ phone socket or phone cable in your home that is faulty!
Hope this helps
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annecxt
new user
Reg'd: Sun
Posts: 2
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Many thanks
Now I know at least that it is not a problem with the provider line, as the test phone worked
Strangely enough, I discovered today that the same thing happened to my neighbour last week too
Her boradband was OK, but the phone wasnt
?Freak weather ??
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