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wilson
regular
Reg'd: Wed
Posts: 26
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I have rebooted in safe mode, and tried to delete the connection wizard file but It still wont let me. Message says unable to delete as this file could be in use by another operation.
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31882
Loc: belfast
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is the updates the only problem you have with the computer.
-------------------- IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
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wilson
regular
Reg'd: Wed
Posts: 26
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The system has slowed down now, when I try to connect to the internet , It wont connect to the opening Page BT Yahoo but states its failed to connect, but when I cancel the message it stays on line, so if I click on the IE icon on the toolbar it opens on the MSN homepage. I suppose this is because I have moved the files as per yesterdays instructions. I also now get a message when closing down that the BT modem lock cannot be locked due to a system failure, and to try rebooting. I have done this on several occassions without making any difference, and getting the same message the next time I log off.
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31882
Loc: belfast
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try this :-
open Control Panel followed by Add Remove Progs.
Then remove the program BT Internet Connection Manager. This should do the trick.
-------------------- IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
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wilson
regular
Reg'd: Wed
Posts: 26
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I have deleated BT internet connection Manager, which removed the icon BT Yahoo from the desktop. After going into the old files I transfered for IE, I managed to get back on to the internet. I have tried to Update IE with the same result as before.
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31882
Loc: belfast
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I'm afraid this is getting out of my area now, i'm mainly involved with the malware side of it, and i have tried all the tricks that i know, it might be better if you posted in the "general forum" where some of the more techie types would probably be able to help you better. i've run out of ideas and this really isn't my strongest subject.
sorry i wasn't more help.
-------------------- IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
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wilson
regular
Reg'd: Wed
Posts: 26
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Thanks for all your persistant help, I think its time I give it a break as I go on holiday tomorrow. Can you just confirm how I need to repost this situation when I return. I assume the priority would be to get IE updates to download, before I revert back to the Spyware problem that I had to start with? I am very grateful for all your help, you can now go, and have a lie down in a dark room, with a stiff drink. Thanks Derek
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31882
Loc: belfast
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as far as i can tell there is no spyware\malware left on your computer, your last log was clean. has it reappeared. ?
-------------------- IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
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wilson
regular
Reg'd: Wed
Posts: 26
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Not as far as Im aware, I just assumed it was still in operation due to all the problems. But if you say its clear, then I am more than happy. Thanks again Derek
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