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blessa
regular
Reg'd: Sun
Posts: 26
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I'm pissed off!!!! What have you done with my computer???
Whn I start it up, it just stops right before it's "Welcome...(?)"!!!!!! HELP ME, PLEASE!!!
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John_McKenna
HijackThis Helper
Reg'd: Wed
Posts: 7430
Loc: England
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I'm sorry to here you are having problems blessa but loosing your temper with me won't help matters. I instructed you to remove malware ONLY from your machine and nothing else.
We haven't used any anti-spyware programs either so any files you've removed, have been done so manually. Maybe you've deleted the wrong files?
On the 13th September, everything was running smoothly. Three days later you complained of programs not working and now the machine won't even boot up......
The boot up problem would have come to light immediately if it had anything to do with the instructions I gave you so I'm inclined to believe it's a problem with Windows which has since arisen. That or you've managed to pick up another infection.
1. Can you boot the machine up into Safe Mode? If so, post a fresh HijackThis log please.
2. Have you installed any new software/hardware since the 13th?
3. Have you downloaded anything with a p2p program since the 13th?
4. Have you received any error messages like the one below?
"Windows cannot find [file name]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."
* Please remember blessa that I do have a life outside of this forum (well, sometimes lol) so if I don't reply immediately there's a good chance I might be living it. If you want an immediate solution, I suggest you take the machine to a shop and have it formatted and Windows reinstalled. I'm prepared to still offer my FREE help though if you promise to be nice to me. 
Your call........
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Click here before posting a HijackThis Log - Important !!
My Site
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blessa
regular
Reg'd: Sun
Posts: 26
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Sorry... I didn't mean to yell at you....
1. I can't boot my machine into any kind of mode...
2. I installed Kerio firewall... I can't remember if I installed anything more than that..
But I runned Cleanup. When it was finished I rebooted the machine to make Cleanup finish doing its work. And then the problem started! I couldn't start my computer!  I had plans about burning My Documents to a dvd after Cleanup was finished.. But now i have lost almost everything since June! :O And that's MUCH photos from my digital camera!! :'(
3. I'm not sure what a p2p-program is...
4. No, I donæt think so...
I appreciate your help very much!!
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John_McKenna
HijackThis Helper
Reg'd: Wed
Posts: 7430
Loc: England
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I asked you to run Cleanup on the 8th Sept. In your subsequent posts since then, you mentioned nothing about these problems until the 16th. In fact you commented on several occassions how well the machine was running.....
Cleanup only does the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files (XP only)
- Scan local drives for temporary files
- Cleanup! All Users
It does not delete valuable system files that would cause the type of problems you're experiencing now.
Do you have a XP cd or boot disk?
Can you be a little bit more specific about what happens when the machines fails to boot. When you get to the Welcome screen, what exactly happens? Do you get an error message of some description or does the machine just die without warning?
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Click here before posting a HijackThis Log - Important !!
My Site
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blessa
regular
Reg'd: Sun
Posts: 26
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I've got all my stuff back again  I did everything on my own. I'm a bit proud now;) Just 15 years old. I did system recovering by some cd's I made a time ago!
Sorry for yelling and shouting and being unpolite! I guess it's the hormones...
Thank's for all the help! I have a full clean computer now. And are going to install anti-virus program now, after writing this:) The first I wanted to do when I fixed my machine, was telling you that everything is excellent now..!
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John_McKenna
HijackThis Helper
Reg'd: Wed
Posts: 7430
Loc: England
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Great news blessa, I'm glad you sorted it out yourself, well done. 
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Click here before posting a HijackThis Log - Important !!
My Site
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blessa
regular
Reg'd: Sun
Posts: 26
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Thank you so much!
I need a little more help... I have installed Keriop firewall, but it just blocks internet explorer and msn... In the middletime I use windows firewall... I don't know how what to do, so Kerio don't block internet explorer and msn...
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John_McKenna
HijackThis Helper
Reg'd: Wed
Posts: 7430
Loc: England
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Right click on the Kerio system tray icon and select Configuration.
Click on the Network Security tab on the left.
Scroll down the list and change the permissions (right click on each) and set as follows:
Internet Explorer:- Trusted (In) = Ask
- Trusted (Out) = Permit
- Internet (In) = Ask
- Internet (Out) = Permit
MSN Messenger:- Trusted (In) = Ask
- Trusted (Out) = Permit
- Internet (In) = Ask
- Internet (Out) = Permit
- Click Apply > OK
Sorted?
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Click here before posting a HijackThis Log - Important !!
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blessa
regular
Reg'd: Sun
Posts: 26
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It isn't any Internet Explorer or MSN Messenger in the Network Security. Not even when it's in use.
What should I do. In the meanwhile I'm using Windows sp2 firewall. It doesn't protect my computer very well. I need help as quick as you can!
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John_McKenna
HijackThis Helper
Reg'd: Wed
Posts: 7430
Loc: England
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In that case you must have the Application Behaviour blocker set to stop the .exe's associated with those programs from launching in the first place.
Right-click the Kerio icon in the system tray and select Configuration
Select the Intrusions tab on the left.
You now have the choice of completely disabling this blocking feature by removing the check from the "Enable Application Behaviour Blocking" checkbox or individually removing the block for each application by clicking the Advanced button beneath and then making the necessary adjustments on the Settings and Applications tabs.
Sorted?
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Click here before posting a HijackThis Log - Important !!
My Site
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