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percyonline2004
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24 meg Broadband
      #219131 - Fri Sep 02 2005 09:40 AM

24 meg broadband has arrived from bethere - trials currently in london only, more info here and here

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rollmesome
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Re: 24 meg Broadband [Re: percyonline2004]
      #219184 - Fri Sep 02 2005 03:11 PM

dam 20 quid a month....whats the catch?....whats difference between dynamic ip and static ip? cant u use a router to do tht yourself?

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wildthing666
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Re: 24 meg Broadband [Re: rollmesome]
      #219277 - Fri Sep 02 2005 08:43 PM

I can get it in Jan 2006 not long then and £20 could be worth waiting for and an excuse to get a new PC

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Fusion
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Re: 24 meg Broadband [Re: rollmesome]
      #219285 - Fri Sep 02 2005 09:01 PM

The difference between a Static IP Address and a Dynamic IP Address:

A Static IP Address is an address that is permanently assigned to a device. Typically, a Static IP Address has to be assigned by the network administrator or Internet Service Provider (ISP).

A Dynamic IP Address is an address that is temporarily assigned to devices by a DHCP or PPP server that maintains and assigns a pool of IP addresses.

The catch as you put is that maybe because it is on trial, a 'pilot' scheme and no guarantees are given!.

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rollmesome
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Re: 24 meg Broadband [Re: Fusion]
      #219407 - Sat Sep 03 2005 01:13 PM

hmm...someone post if they get it:D......

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greystsModerator
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Re: 24 meg Broadband [Re: percyonline2004]
      #219617 - Sun Sep 04 2005 10:57 AM

Before you do anything, read the small print! Here's the first worry.

You agree that if you order Services from Be online or otherwise at a distance then Be will immediately commence provision of the Services upon the issuance of Be's order acceptance, which shall be prior to the end of any statutory cancellation period, and you acknowledge and agree that you will thereafter not have the right to cancel any Services under the Consumer Protection (Distance Selling) Regulations 2000 or otherwise. At the time of acceptance we will provide you with further details of when we expect to be able to process your order and connect you to the Be network.

That clause is actually illegal because it's asking you to sign away your rights under the Distance Selling Regulations.

If you then try to cancel, this will happen to you.

If you want to end your contract before you are connected for any other reason you may do so, but you agree to pay Be all connection charges incurred and, if cancelled after seven days of receipt of your order, you will need to choose whether to receive three (3) months of Services (and pay all charges for the three (3) month period) or you can instead choose to pay the express cancellation administrative fee of £50 to terminate your contract immediately.

This is from the FAQ's.

Will I really get 24 megs?

The actual bandwidth that you will receive is based on three factors: the length of the wire that connects your premise with the BT exchange, the quality of the copper, and signal interference from other users or devices. If the quality of the copper is perfect, and there is no line noise, you will receive 24 megs up to a kilometre from the exchange. If your line is two kilometers long then you can expect to receive up to 15 megs. Your bandwidth will decrease further as line length increases, and we do not offer our service if you are further than 5.5 kilometers from the exchange. While bandwidths are not guaranteed, we do offer the highest bandwidth available using ADSL to your premise.


So you've got to live within 3 miles of the exchange to get any sort of service and less than half a mile with a perfect connection to get the 24mb.

This is also a bit of worry when it comes to customer support.

How big is the company?

Be's Headquarters are in central London and our call centre and technical support are based in India. We keep our management staff level to a minimum, saving money on over head costs. By having our member and technical centres in India, we can ensure 24x7 coverage and minimal waiting times while keeping our prices competitive.


I think the phrase 'Let the buyer beware' is appropriate.

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Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


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putasolutionsModerator
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Re: 24 meg Broadband [Re: greysts]
      #219625 - Sun Sep 04 2005 11:27 AM

I would be tempted to go with a well known and respected ISP such as freedom2surf

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maisie
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Re: 24 meg Broadband [Re: percyonline2004]
      #219838 - Mon Sep 05 2005 11:48 AM

Am I right in understanding the benefit of 24 meg is that it will make it faster to download video content?

Are there any other benefits of 24 meg over 8 meg?


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Elionline
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Re: 24 meg Broadband [Re: greysts]
      #220327 - Wed Sep 07 2005 03:42 PM

You missed some more fine print. The company unlike virtually all competitors I am aware of keeps ownership of the modem and if you don't return it with all the contents charges you £100. Not to mention posting and packing:

"Be will provide you with a welcome pack, including a Be Box wireless modem. This Be Box remains the property of Be and you will need to take good care of the Be Box modem and associated cables and filters while it is leased to you.

Upon termination of your contract, the Be Box modem should be returned, together with all cables and the filters, to: Net Lynk, Be Return Centre, PBI MID25921, Roman Park, Roman Way, Coleshill, Birmingham, B46 1HG. Any equipment not returned to us will be subject to a fee of £100 (we'll assume you like it so much that you want to keep it, and we naturally need to be reimbursed for its replacement cost).

If your Be Box modem is faulty, Be will repair or replace it, providing the fault is not caused by abuse or negligence while in your care. Do bear in mind that while leasing the Be Box, you are only permitted to connect to the Be network, or a network approved by Be. "

Nasty!!


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greystsModerator
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Re: 24 meg Broadband [Re: maisie]
      #220348 - Wed Sep 07 2005 04:49 PM

The higher the number the quicker the download. Thus if it takes 4 hours to download a file at a speed of 1mb it will only take 30 minutes at a speed of 8mb and only 10 minutes at 24mb. The high speed service will really come into it's own when you want to watch television or videos over the net. Rather than downloading the whole file and then start viewing you can 'stream' the video or watch live television as it happens. It is theoretically possible to watch live TV right now on a 2mb connection but the picture has to be very small and very jerky because the bandwidth isn't big enough to handle a full size picture.

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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


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wildthing666
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Re: 24 meg Broadband [Re: greysts]
      #220630 - Thu Sep 08 2005 08:18 PM

I managed to watch the snooker world championship on-line with only a 512k connection speed. I viewed the picture at full screen size 19" and the picture was fine. Will not be doing the same this time unless I change ISPs, not with a 2Gb cap.There was about 150 hours of video so that in itself would have been more than 2Gb,thankfully their capping wasn't in place at the time.

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Boon
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Re: 24 meg Broadband [Re: wildthing666]
      #223408 - Tue Sep 20 2005 08:29 PM

Be, at the moment, costs 20 a month, uncapped (although there is a fair usage policy, but all ISPs have that), and gives you a free wifi router so you can share the connection among multiple computers. All in all, it is a good deal, considering that the next best deal is Bulldog's 8MB unlimited at 29.99. So, even if the speed isn't 24MB but 3 times slower (8MB), it will still be cheaper than other ISPs, plus you get a free wifi router to use.

Anyways, if anyone is signing up for it... what they don't tell you on the form is that if you enter a member's email address, you get 1 month free (BeThere seems to be really keen on word of mouth advertising..). So, if you don't know any members, you can use mine.... boon.koh*****@******imperial.ac.uk (remove the *'s).


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BedstorfromAP
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Re: 24 meg Broadband [Re: greysts]
      #225067 - Mon Sep 26 2005 07:08 PM

Quote:

This is also a bit of worry when it comes to customer support.



Be's Headquarters are in central London and our call centre and technical support are based in India. We keep our management staff level to a minimum, saving money on over head costs. By having our member and technical centres in India, we can ensure 24x7 coverage and minimal waiting times while keeping our prices competitive.




Oh dear...

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NaffBe
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Re: 24 meg Broadband [Re: BedstorfromAP]
      #229378 - Tue Oct 11 2005 09:28 PM

Worst ISP/business i've cmme across in UK.

1. Got BeBox on 7th/Oct, connected at 5.131 Mbps! (Not even close to 24M)
2. Since Day 2, router cannot get DHCP IP from server. Called them, can not do anything but told engineer will call back next day. No call back. Queued 50 Minutes to call them again, same answer.
3. The above loop repeated n times till today, after I've wasted so much on the 0870 indian number I've completely lost faith. Queued another 54 minutes to asked for cancellation and refund(£90). Refused. No refund but immediate canccelation (so i can switch to other ISP), refused. Only stop for extra £50 & Return the Router!!!


BANG BANG *********!!! BEWARE!!

EDIT:
Potentially libelous


Edited by TheFatControlleR (Tue Oct 11 2005 10:27 PM)


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greystsModerator
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Re: 24 meg Broadband [Re: NaffBe]
      #229388 - Tue Oct 11 2005 09:54 PM

Did you not read the contract you signed with Be? I highlighted this

Quote:

If you want to end your contract before you are connected for any other reason you may do so, but you agree to pay Be all connection charges incurred and, if cancelled after seven days of receipt of your order, you will need to choose whether to receive three (3) months of Services (and pay all charges for the three (3) month period) or you can instead choose to pay the express cancellation administrative fee of £50 to terminate your contract immediately.




further up this thread. Those terms are quite appalling. I wouldn't touch this company with a bargepole.

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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


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netcrawler
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Re: 24 meg Broadband [Re: greysts]
      #233876 - Fri Oct 28 2005 06:19 AM

i too have taken the plunge and signed up to be broadband having done a somewhat cursory research and i am waiting to be connected(scheduled for the 1st of november). i must say it doesnt seem like a lot of people have anything positive to say about the company and i am starting to dread the outcome.i have been with plusnet for th elast 3 and a half years without any problems whatsoever(currently getting 2 meg uncapped at £29.99) but i coudnt resist the mouth watering prospcets of 24 meg(or however close i get to realsing that speed).i did read through their terms and conditions but felt that it was worth the risk on what would be a 3 month contract.anyway,i will keep you all updated when i am connected(fingers crossed) and if any of u want to sign up too.... feel free to use me as your referee as we both get 1 month free ....... my mail address for that is....

Edited by greysts (Mon Oct 31 2005 08:52 PM)


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savoury
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Re: 24 meg Broadband [Re: netcrawler]
      #235418 - Wed Nov 02 2005 05:03 PM

netcrawler,
Keep us updated with what happend with BeThere. I'm considering it, and like you some of the finer points are worth the risk. I just don't want to end up having to spend hours on the phone to an Indian cal centre, or for that matter ending up with 5Mb broadband.
Problem is Be can't tell me how far away I am from the exchange.

Anyone know where I can find that out, will BT tell me this?
Thanks
Stu


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TheFatControlleRAdministrator
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Re: 24 meg Broadband [Re: savoury]
      #235423 - Wed Nov 02 2005 05:09 PM

Quote:

... Problem is Be can't tell me how far away I am from the exchange.

Anyone know where I can find that out, will BT tell me this?...




You should be able to find out here. Though for physical distance, this may help.

Good luck.

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TFC
'Going to trial with a lawyer who considers your whole life-style a Crime in Progress is not a happy prospect.' - Hunter S Thompson (1937-2005)

Edited by TheFatControlleR (Wed Nov 02 2005 05:15 PM)


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greystsModerator
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Re: 24 meg Broadband [Re: savoury]
      #235465 - Wed Nov 02 2005 07:19 PM

This from the ADSLGUIDE site
"One crucial point very rarely mentioned is that the 24Mbps maximum speed of ADSL2+ is the ATM cell rate, the maximum throughput users would get even if connected at that speed will be around 22Mbps. Additionally ADSL2+ tends to only give this speed on lines under 300 metres long, and once you allow 100-200m for the cabling inside an exchange building, you can see you would have to live on top or next door to an exchange to get this speed."

If the cabling from the exchange to your house is more than 1500 meters I reckon you'll be lucky to see 5mb.

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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


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dansus
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Re: 24 meg Broadband [Re: greysts]
      #258817 - Sat Feb 04 2006 03:15 AM

hi you can see the distance to speed ratio here
it shows that if your within 2km of the exchange then you should get good speed, 80-90%, your never gonna get more than that unless your living in the exchange.

Ive just signed up for be broadband, so far so good 18mb down and 1.3 up and im 1.4 km away, pretty good for £24 a month and no annual tie in. Please feel free to use my [Email]xxxxxxxxxxxxxx[/Email] as a referrer if your signing up as we both get a free months broadband. nice
bethere site

Edited by Hello_There (Sat Feb 04 2006 07:27 AM)


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