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Smifffy
new user
Reg'd: Tue
Posts: 12
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Please can you help.... Ive read one or two replies to this question but as Im no pc expert im still none the wiser... This green flashing light is so baffled my head, I thought if I restored windows xp, re-installed aol 9 and modem driver this would of cured it but it hasnt... now call me stupid but if i take out the telephone lead out of the modem and connect it to a phone, this line is active and can use the phone, if I re-connect it to the modem and re-boot my pc the green light starts to flash and it says training etc etc... Ive also read in a post or two that if I leave it for a while then sfter training it will find the line, after waiting a day, its still flashing... I have a filter box as per standard and setup as I always had... its been fine the last couple of days but after my daughter had been on it, its started to flash...
My question is couls she of altered any network settings or is it something else... I tried following a previous reply to this problem on another posting but I was even more confused... Please can anyone help me.... many thanks
many Thanks for your time.
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RichieP
regular
Reg'd: Thu
Posts: 4763
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You shouldn't need to take your phone line out. You should have been provided with a filter that you connect to your phone socket. You then plug in your modem and phone into the filter.
I'm not sure what you mean by "training" as I don't use AOL or BT.
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 OK OK I can't go any faster! aaaaaaaaaaaagh!
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Smifffy
new user
Reg'd: Tue
Posts: 12
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What i meant is that i took the line out the back of the dsl modem to see if the line was active.... The green flashing means "Training"(Im none the wiser) but if i was to guess it means its trying to search for a signal, but there is a signal as the line is active....
I have a filter connected as setup diagram, it was all fine until recently....
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greysts
regular
Reg'd: Thu
Posts: 18150
Loc: Colchester
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Can we clarify exactly how you have things setup. Starting from the BT socket the next thing you should have is the filter connected direct to the socket. From that you have two sockets, one for the telephone and one for the BB modem. I presume these are both connected. From the modem you have a lead to a USB socket on your PC, not to a USB hub. Right so far?
There are three lights on your modem, the left one indicates power from the USB socket, the middle one indicates that the modem has identified the BB signal and the right hand one will flash intermittently after you have made a connection to the net.
I don't understand the bit about taking the telephone lead from the modem and connecting it to a phone. The lead from the filter to the modem has a male jack on it and therefore won't connect to a phone. Can you explain a bit more please.
What happens to the modem lights when you switch everything off, remove all the power leads and then reverse the process. Does the light flash continuously then? Can you actually connect to the net with the light flashing or not?
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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Smifffy
new user
Reg'd: Tue
Posts: 12
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When i said i put a phone on the line was only to see if there was a signal going through the line, the cable is back in the dsl modem, just ignore the phone bit as it was just to see if there was a signal... When I start to boot the computer the first green light comes on, then as the windows screen comes on the middle light starts to flash, this is all before I even attempt to go near the internet icon, so the situation is, windows has booted up to the standard screen with all your desk top icons, there are two lights on the modem... 1st light, solid grre.... 2nd light (Middle (Green Flashing) by the clock on the bottom right there are two arrows that are usually green which flash constantly when you have a signal but these are yellow, when I right click on these arrows and go to properties it says that the modem is in "Training"
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Tony_G
regular
Reg'd: Fri
Posts: 141
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Smiffy, this has happened to me a couple of times, it can normally be sorted by ‘ re detecting devices’ .
When you get to the AOL sign on screen I remember there being an options button next to the sign on button. If you click options, then modem you can delete the modem connection then you can re redetect the modem conection using the options in that screen, AOL will do the rest and then sign you on. It’s pretty straight forward and the AOL screen will walk you through it all the way.
Having said that its been a little while since I have done it and trying to remember how to talk someone through it when you at work and not using AOL is not easy.
There bound to be some more advice on the way soon
Good luck
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Smifffy
new user
Reg'd: Tue
Posts: 12
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Tont thanks I will try that when I get home... Ive installed aol but when I go to the sign on screen to reset up aol it cant find the dsl modem only the 56k modem in pc... I will try what you suggested... so when i go to the sign on screen where it has 2 boxex... SIGN IN & OPTIONS... select options and delete the modem connection and reselct modem.... when I restored windows and re-installed aol, when you go to the sign in screen it resets your aol up... it also searches for what modems you have installed on your pc, it can only find the 56k modem cos the dsl one cant be found even tho the drivers for the dsl modem are installed and all leads are connected... what puzzles me is when the computer boots up and your on your normal desktop without connecting to the net, the first green light is on as usual but the middle light keeps flashing... could it be the filter box by the plug socket
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greysts
regular
Reg'd: Thu
Posts: 18150
Loc: Colchester
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AOL can't find your BB modem because to all intents and purposes it doesn't exist. The flashing green light means that the modem is unable to identify the DSL carrier. It therefore won't tell your PC. As I said before, you need to get BT to check the BB signal. Yes, it could be your filter but it could be a lot of other things as well.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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Smifffy
new user
Reg'd: Tue
Posts: 12
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greysts... cheers I will ring bt when i get home... hope its just that as my head is done in with this, if the bb signal is ok with bt whats the next likely thing it could be
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greysts
regular
Reg'd: Thu
Posts: 18150
Loc: Colchester
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In hardware terms the next most likely culprit is the filter followed closely by the modem itself. I presume you asked your daughter if she had downloaded anything that might be a problem.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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Smifffy
new user
Reg'd: Tue
Posts: 12
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greysts.... she is a nightmare, she will do something and then deny it, since restoreing the pc she is band off it until this is sorted, surely restoring it would sort any problems out.... it still baffles me how this light flashes as soon as the computer is booted up to the startup screen without going on net
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Noviciate
HijackThis Helper
Reg'd: Fri
Posts: 2542
Loc: Numpty HQ
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When you boot your PC up, it takes a while to get to the stage of being usable.
The 'Training' that your modem is undergoing, is simply to be usable when you require it.
Try getting on to the internet before your modem has trained if you don't believe me.
It's like watching paint dry!
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Team Numpty - Poking a finger in the eye of malware since a week last Thursday!
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BedstorfromAP
Necromancer
Reg'd: Thu
Posts: 4377
Loc: 32 Bus Stops West of Wigan UK
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I agree with Noviciate
It can take a while to decide whether to go Red or Green It will go red (if there is a line fault?)quite fast(and on steady Yellow) if its flashing be patient it will go Green can be anything up to a minute but if the setup is 100% it will be 5 seconds tops OK?
Have you tried the Connection Wizard? which is available offline only on the AOL Homepage(press F1)or click on Help
There is a long list of different error codes for the DSL service so write the error number down and click on the item that corresponds to that number to run the Wizard(may do a reset to finish?)
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History so far.. 9 years surfing & 28 Years Computing (First ZX81 1k) 
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Smifffy
new user
Reg'd: Tue
Posts: 12
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I was on the phone to aol last night for hours, they did a line test and said that the fault me me a result of an outside connection on the bt side... They have sent a request to bt to do a full line test on the bb line... I will keep you posted, thank you for all your help so far, dont go away tho as I may need you all again..... Can I just add that you said that the training may take a while to go to a steady light, well we left it on for two days and it still was flashing, the error number was 676 (aol)... which meant line line busy/no signal 
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greysts
regular
Reg'd: Thu
Posts: 18150
Loc: Colchester
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So I WAS right then, it's a BT fault. Better say sorry to your daughter now. 
Just for future reference should you need to visit us again, that was the first time we knew you had an error code. It helps no end if we have all the info up front so we can tailor our advice to suit your needs.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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Smifffy
new user
Reg'd: Tue
Posts: 12
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Thank you to you all, Im now back online, the problem was the modem itself... I have a new one now, cheers....
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