Webuser Forums: RHR - General PC (53)

Occasionally when I shut my PC down it either displays"windows is now shutting down" and hangs-up or I am getting a message "a fatal error has occured" with a string of letters and numbers. I then have to physically turn it off with the switch at the rear of the tower. When I run any maintenance programmes, nothing is detected. My PC is a compaq presario PII running Windows 98.
John MacNeill - Greenock - Wed Jan 16 11:18 2002
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Try here for solutions to Windows 98: http://support.microsoft.com/ default.aspx?scid=kb; EN-US;q202633
Iain Wolstencroft - Accrington - Wed Jan 16 11:53 2002
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Here I am again with another cry for help. Many thanks to all who have answered them in the past (especially Ian, who does regularly!). I am using Windows 98. When I bought my computer it came with the following virus protection programs installed:Trend Pc-cillin 98 (version PCCWIN98 and IOMON 4.07, according to the "about" info.), also InoculateIT (version 5.2.9.0.). To start with, being new to the computer world I don't really know why there are two programs. Secondly, how good are these programs? Is there any where they have been rated? Lastly, I see Web User has given space to the free AGV Anti-Virus package with info about setting it up (Issue 20)-would I pehaps be better off with the single AVG package? Any thoughts or info anyone would care to share with me would be gratefully received.
Denis Burgess - Telford - Tue Jan 15 15:01 2002
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If you've got InoculateIt, keep that!! You only need one AV prog and InoculateIt is one of the best with far more regular updates. If you hadn't got that, I would have recommended that you get AVG, the only downside is it's not so frequent updates. Uninstall Pc-cillin, very cumbersome and heavy on system resources
Iain Wolstencroft - Accrington - Tue Jan 15 16:01 2002
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Does anyone know a website I might be able to find registration keys for programs like Winzip and Real Download as I have re-installed my operation system and so all my other programs. I need to put my registration keys in again but I aint gonna pay for them again. (I have done this before and stumbled accross a site that did have them but I can't remember which one.) Once I get them I swear to God I'm gonna get them tattooed to my forehead. Somebody please help.
Kade D'Lacey - Carrickfergus - Sun Jan 13 23:19 2002
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http://www.serials.ws
sawfish - stromness - Thu Jan 17 20:50 2002
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Please the following site its ok and did my computer ok WWW.belarc.com reguards cv
Colin - Wed Jan 16 20:15 2002
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You could try contacting Winzip and Real Player by email and informing them of your situation as they should also have a record of the email address you signed up with.
Stephen Scotford - Sutton in Ashfield - Mon Jan 14 20:26 2002
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Thanks, but I tried that, but it turns out I registered when I was with a different ISP and so a different E-Mail address. It was not long after I got my computer when I was experimenting with different ISPs and I haven't got a clue now which ones I registered under. Won't be doing that again.
Kade D'Lacey - Carrickfergus - Mon Jan 14 22:59 2002
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I have Me and Office 2000 and cannot get the spellchecker to work in a Word Document.I have been into Options and ticked the appropriate boxes but it still does not function.I have uninstalled/reinstalled Office to no avail.I have consulted the Microsoft database where it refers to fonts but this did not work either.It has worked in the past but I can't remember exactly when.The Office Assistant says the spellcheck is complete except for'Text marked do not check spelling or grammar' so is there another box somewhere that I have inadvertently ticked? Can anyone help please?
Ian Broadhead - Wakefield - Sun Jan 13 19:35 2002
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I have an intergrated AGP graphics card on a tiny PC ( 1GHZ Celeron) 128Mb & 40 Gbt hard drive. When i try to play a game like rayman 2 the game seems to freeze and i have to press CTRL + ALT + DEL then click the mouse to resume the game gut even at that you can only do this so many times. When installing the game you have options whether it installs minimum or max information, the two instalations are Direct x 6.1 or Direct MMX 6.1 full or partial. I have checked my computer and i have thae latest version of Direct X 8.0 and there is no background programms running except Explorer & Systray & Rayman. Can anybody help me as this computer is two months old and it meets the game requirements.
Sammy - Sun Jan 13 13:04 2002
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You may wsant to slow your computer down :O. Some games aren't designed for todays speed merchants. Open Control Panel and doubleclick the System icon (or right click My Computer and select Properties from the shortcut menu). When you see the System Properties sheet, select the Performance tab and then click the Graphics... button. In a moment, you'll see the Advanced Graphics Settings dialog box...". Hardware Acceleration slider will be set to Full by default. When the system uses this setting, Windows enables all its graphics hardware acceleration features. What this means is that Windows depends on the display adapter to handle the majority of the graphical operations and sends information pertaining to those operations to the display adapter as fast as it can. However, if your graphics hardware has trouble receiving information at such high rates of speed or is incapable of performing the operations Windows expects, your system will frequently lock up or crash.
Iain Wolstencroft - Accrington - Mon Jan 14 09:39 2002
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Thanks Mate, it seems to have solved the problem.Cheers
Sammy - Airdrie - Tue Jan 15 12:48 2002
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please help. when running music match jukebox on windows 98, i get an illegal operation message(mmdiag caused an invalid page fault in module mmdiag.exe at 017f:00404564) i am also getting the same problem with windows media player and real player. any ideas?
paul - dudley - Sun Jan 13 00:48 2002
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You will need your Windows Disk to rectify this. The mmdiag is related to the Multimedia section of Windows and has probably been corrupted. Go to Start | Settings | Control Panel | Add/Remove Programs | Windows Setup tab. Remove all Multimedia and reboot. Now do the same as above, but add Multimedia. Now reboot. This should solve your problem
Iain Wolstencroft - Accrington - Mon Jan 14 09:50 2002
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thanx! i am a complete novice as you have probably guessed! but at which point do i insert windows disk?
paul - dudley - Mon Jan 14 20:57 2002
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Basically, when the computer asks for it is the best time. If you have autorun set on your PC(ie CDs start straightaway), close the set up window
Iain Wolstencroft - Accrington - Mon Jan 14 21:42 2002
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how can i delete junk files from my pc? ive used pcpitstop and its states i have junk files so how can i get rid?
SEAN - Sat Jan 12 08:50 2002
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Which operating System are you using? If you are using ME, Go to Start | Programs | Accessories | System Tools | Disk Cleanup
Iain Wolstencroft - Accrington - Sat Jan 12 20:46 2002
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thanks mate
sean - Sun Jan 13 07:06 2002
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Windows 98. My screen has gone to big and I can't click on things that I want to. Any ideas would be appreciated.
Mark - Eastwood - Fri Jan 11 20:39 2002
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I had a similar problem to and i hope this will solve your problem. Goto your CONTROL PANEL and select DISPLAY, click on the SETTINGS tab and seewhat your screen area size is. I have a 17" monitor and my settings are at 1024 by 768 pixels i think this is standard regardless the size of your monitor. If your settings are not this then slide the indicator on the settings area untill you get 1024 by 768 then press the TAB key twice and then press enter(this is because you are unable to click with the mouse). Once you have entered you might be prompted for a screen test just OK and you will see different colours and it will ask you if you saw them , again just OK that and hopefully that should solve your problem.
Stuart - Airdrie - Fri Jan 11 23:58 2002
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Some of my programs have stopped working - I get an error saying file SCRNCAM.EXE cannot be located. Anyone help?
Michael Brown - Leeds - Fri Jan 11 19:13 2002
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This is a program called ScreenCam player. If this was a demo version or one you're no longer using, you may still have it in your start up group. To test this go to start, run and type msconfig then press ok. Go to the start up tab and if it's listed as running at start up, then click the box to remove the tick, as this will disabled the program from running in the background. If it's a program you no longer user, then you might want to uninstall it from control panel, add/remove programs.
Caroline Lyons - Wiltshire - Fri Jan 11 20:56 2002
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Please ! Please ! Please ! Can anyone help me regarding Scan Disk on windows ME ? Every time i perform scan disk it keeps freezing when it finds an error on the drive. The errors are files that are file sharing, these are .SEG & .DAT files. When i try to delete them it replies that they are in use or i do not have access to delete them ( not sure if i should have tried that?). I have Second chance software and i am unable to restore my computer to an earlier date as the error is causing the scan to freeze.I never created a point on the system restore so i am unable to go down that road ! Thanks
Stuart - Airdrie - Fri Jan 11 17:02 2002
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Just a guess... Do you have McAfee Anti-Virus software running by chance. I know that this uses DAT files, so perhaps by exiting this program, then running it you might fare better. Also exit any other programs that are non essential.
Allan McPhail - Cumbernauld - Sun Jan 13 22:11 2002
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Thanks anyway but after talking to microsoft technical center it seems that the only way round this problem is to use my backup floppy and my winMe restore cd rom, Thanks anyway
Stuart - Airdrie - Mon Jan 14 17:57 2002
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There is another way that you can delete the .dat files that you want to delete, but you need to know about DOS, if you are sure you do, then I may be able to help you, if not, then do has MS said. In ME, they knocked out the ability to start in DOS mode, and even the go to the command prompt on startup, but, this can easily be rectified, but is complex, and not to be done by anyone that isnt sure of what they are doing.
future - not given - Thu Jan 31 00:48 2002
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Help I am the computer novices computer novice. I run emachine 566 with windows me.For xmas I had a Packard Bell cordless mouse, but after loading it and the drivers when I try and use the pesky thing my computer turns itself off,Any thoughts anyone.
Peter Johnson Smith - Cardiff - Thu Jan 10 20:38 2002
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on eother thing with the porevious query when using the p.c after firing up i get the message VMM(01) + 0000BDCO error:OE:0028:C000CDCO then it goes wrong from there any help with this much appreciated, Graham.
graham - cornwall - Thu Jan 10 20:28 2002
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Hi, i posted a question a few weeksd ago about norton anti virus and window m/e (problem with starting up), well its still going on. when i turn the p.c on it comes up with a blue screen with "windows protection error""NTKERN" you need to restart. after restarting my pc i get a list of options (in bios i think black and white screen) they are all y / n options.Boot log y/n,enable smart drivew cache y/n, then it say's loading and initialising IFSHLP sys driver,load all windows drivers y/n vnetsup vxd y/n, ndis vxd y/n, JAVASUP vxd y/n v redfir vxd y/n, dfs vxd y/n, vnetbios vxd y/n, ndisaw vxd y/n, msmouse vxd y/n. please does any one know how to sort this out as i dont, i hope that there is enough info, many thanks , Graham.
graham - cornwall - Thu Jan 10 19:57 2002
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You may need to replace some of all of the following *.vxds: configmg.vxd configuration manager for the motherboard; ntkern.vxd kernel driver used for the universal host controller; vcomm.vxd communications driver; vdd.vxd video drive device; vdmad.vxd DMA controller driver; vflatd.vxd video flat-frame buffer virtual device; vmouse.vxd mouse driver The specific VxDs are in the *.CAB files on the Windows installation CD. Some are specific to their own version of Win9x. Otherwise the installation is straightforward. WIN98: Look in Win98_47.cab and Win98_48.cab WIN98 SE: Look in Win98_53 and Win98_54, or Win98_50 and Win98_51 WIN ME: Look in Win_20.cab and Win_19.cab 1. Pop in your installation CD (and Exit the Setup, if necessary) 2. Open Windows Explorer and highlight the CD drive (left pane). 3. Next right-click (right pane) the correct *.cab and select View 4. Now highlight and right-click the *.vxd file you want. Select Extract For Win98 or Win98SE extract to \Windows\System\VMM32 and \Windows\System For ME use \System\VMM32 and \System32\Drivers (not confirmed) 5. Close Windows normally, and Reboot 6. Check that the new VxDs are being used (the brackets have gone in Device Manager)
Iain Wolstencroft - Accrington - Tue Jan 15 16:24 2002
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My computer is 2 years old . The "D" drive has become very slow to read Cd's if at all , and Cd's I've copied using my CD Rewriter dont even read . Is it just a question of cleaning the Drive ? If so - what do I use ? or is there a software problem - Thanks in advance .
colin wells - Dawlish - Wed Jan 09 14:50 2002
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Hi Colin, Ref your CDRom drive problem, When my pc was about the same age it was taking sometimes 10mins for a game to load from the CD. Having run a diagnostic program (from the manufactures website), I was advised to replace my CDRom Drive. This cost £40 and took me less than 5 mins.(It was like having a new PC again), Hope this helps, Tim Baker
Tim Baker - London - Wed Jan 09 23:09 2002
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You could try a CD laser lens cleaner before you do anything drastic. It's simply a CD with small filament brushes that is played in your CD drive. You should be able to get one at most high street electrical stores.
Sam - Yorkshire - Thu Jan 10 20:51 2002
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Can I ask for please from anyone who has installed Virus Catcher from www.vcatch.com There are very few reviews on this programme, but one of them did suggest that it was spyware and to keep away from it. I have done a 'spyware' search of it with two different spyware databases but it does not show up on either. Your comments would be gratefully received. Thank you.
Terry Pell - Norfolk. - Tue Jan 08 18:15 2002
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Terry, I tried Virus Catcher some time ago and had a few problems with it. When I ran Trend Micro's "House Call" on my system, after installing Virus Catcher, it said I had 3 copies of a NIMDA variant in my download folder...naturally, I deleted the appropriate files. I am not convinced that the files were actually infected, but I wasn't prepared to take the chance...I uninstalled Virus Catcher!! If you have read the reviews, then you may have gathered that VC is a good idea, but it is not there yet. Sadly, InnoculatePE is no longer free for personal use, however, AVG (from Crisoft.com) is, and as a backup to that, you can periodically run HouseCall (it's updated more frequently than AVG), although, HouseCall is a detector/remover and NOT a shield. Hope this info is of use.
Don Armour - Swindon - Tue Jan 15 20:34 2002
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Is this a free anti-virus programm, one of the best i have found and there are quite a few reveiws on it is Innoculate PT and this is also free, and a feww people i know also use it.
Stephen Scotford - Sutton in Ashfield - Mon Jan 14 20:34 2002
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Hi . Please can anyone tell me how i can open winmail dat files, it downloads o.k. butit says "open with"then the program box, can you tell me what do i do next. Thanks for any help
allan .L. - cornwall - Tue Jan 08 13:15 2002
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These attachments are sent from users of a Microsoft email system. The winmail.dat file is received if the Microsoft email system UUEncodes the message. Try opening the file with Outlook (not Outlook Express!), if you have M$ Office or Works, If not ask the sender to send the e-mail again in Plain Text format
Iain Wolstencroft - Accrington - Thu Jan 10 14:50 2002
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sorry........got carried away with "BRANDS"........will forget that word forever!
bob sargeant - bournemouth - Tue Jan 08 10:56 2002
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Hi....Got a CD burner problem thats really getting to me.The burner does not see the discs....ie,it will work with Traxdata and Tevion brands,but does not see any other brand!Ive been trying all different brands in an attempt to find a different brand,to no avail.Can anyone help...please,cos i dont seem to be able to get the brands that do work[not locally anymore].thanks for any help......Bob.
bob sargeant - bournemouth - Tue Jan 08 10:51 2002
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You could try TDK, BASF, or Verbatrum. CDR/W, are picky on what cds they use, it doesnt matter if you didnt format them yet, because your writer software should still see the disks, most software use cd info, or something similar, which tells you what the blank disk size is etc.
future - Fri Feb 01 15:10 2002
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Hi Bob, You may need to format the disc before it is recognised. Just a guess, I'm no expert in these matters having only recently acquired a burner myself. Adieu, TFC
TheFatControlleR - London - Tue Jan 08 16:50 2002
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Thanks Dude......Ill give it a go.....Bob.
- Wed Jan 09 11:00 2002
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Nearly everytime I shut down, I get "illegal operation" on Internet Explower come up. I was advised to go to "repair" in Add/Remove Progs, but the Internet Explorer 5 is not there (also Outlook Express I noticed, which I have). I assume this has something to do with it being installed when I got it from PC World? Can anyone help? Please?!
David - Bury St Edmunds - Mon Jan 07 23:26 2002
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Sorry, thet should have been MSINFO32.EXE (not ,)
Don Armour - Swindon - Tue Jan 15 22:16 2002
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DAvid, you don't say which operating system you've got, but if it is Windows98, try putting a shortcut on your desktop (or in a folder, if you wish) to the following: c:\Program Files\Common Files\Microsoft Shared\MSINFO\MSINFO32,EXE (I suggest you "browse" to this file). Having found it, double click on it and select "Tools" on the menu bar; one of the options is Internet Explorer Repair Tool , it will allow you to try and repair your existing setup or to restore a previous configuration if it exists. Alternatively, go to www.microsoft.com/ie/downloads and either look for IE5.5 or download IE6 which is now available. In addition to installing IE, it will setup a folder called "Windows Update Setup Files" where you can reload IE (and Outlook Express) at any time in the future should you need to.
Don Armour - Swindon - Tue Jan 15 20:51 2002
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I know very little about computors. I used to be with BT internet. At first i used to access the news and e-mail through 'Outlook Express.' Than it stopped working. When the name and password box popped up, I didn't have a password and clicked 'OK' Now it repeatedly returns to the screen and does not allow me to go forward. I suspect my son(15) has introduced a password without me knowing. (maybe) I am now with ntl broadband and it still doesn't work. How do I find this password; if this is the problem?
malcolm williams - Luton - Sat Jan 05 15:16 2002
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If you're no longer using the BT account, then go to tools, accounts, highlight the BT one and choose remove. This will then prevent Outlook Express attempting to send/receive email from this ISP. If this is not the case and you actually need the account, then post back.
Caroline Lyons - Wiltshire - Sat Jan 05 15:32 2002
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Could someone please, please help me. I have the game monopoly tycoon everything works fine until I try to start the game and then my computer freezes. I would be so happy if someone could help me because this is really anoying me.
Chris Eaves - Preston - Fri Jan 04 20:50 2002
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Hello, MSCONFIG, is a programme that allows you to modify system files, and to edit what windows loads on startup, you can modify the start up list here, so that programmes that dont necessarily need to be run at startup are disabled. Take a note on what you alter, so that you can put it back.
future - Fri Feb 01 15:19 2002
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Is your pc suitable as per the system requirements on the back of the case? If so, then ensure you've got the latest Direct X together with graphics card drivers, but you might also want to look at what programs are running in the background. To do this, you can either just CTRL-ALT-DEL & end task on everything, except Explorer and Systray, or if you want it to be more permanent, then go to start, run and type msconfig then press ok. Go to the start up tab and untick anything that's not required to run at start up.
Caroline Lyons - Wiltshire - Sat Jan 05 15:36 2002
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could you please give me more info on this msnconfig
Chris Eaves - Preston - Sat Jan 19 18:48 2002
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Happy new year to everyone. can anyone help please I have installed a cd rw in my computer and media player or windows m e cannot find it or does not recognise it. the rw works ok with Nero.
Tony Ireland - Heysham - Fri Jan 04 04:40 2002
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Thanks for your help Don I think after following your advice I am a lot nearer. Tony
Tony Ireland - Heysham - Sun Jan 20 17:33 2002
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Have a look on the installation disk that came with your CD-RW, even if the device installed from Windows own driver database. There should be software on the disk which will allow you to format CD-R and CD-RW so you can copy data to them, much like a floppy disk (only about 600 times bigger). If there isn't, you might try contacting the manufacturer of the CD-RW drive. For music, you'll probably have to continue to use Nero, it seems to be a registration problem, in that Media Player does not recognise your particular model. Have you got the latest download of Media Player? Also, you might look at Ashampoo.com and see if any of their products, such as CD Audio or Media Player+ will do the job. My daughter had similar problems until she installed the device-specific software from the installation disk and the version of Nero provided with the hardware.
Don Armour - Swindon - Tue Jan 15 22:11 2002
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I have recently purchased 2 Haicom fast ethernet cards from a computer fair.Both of them brand new with driver disk etc.One installed in each of our computers at home.The old (5 years) packard bell accepted the card and driver no problem,The new pentium 4 1.9 gig etc will not install the driver from the disk !!!! Help if you can cos i aint got a clue !! Have tried downloading drivers and all sorts Help please someone help !!!
Martin Simcock - Craven arms - Thu Jan 03 20:44 2002
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On your new pc, go into the BIOS, and check what IRQs, if any are assigned to your PCI slots, or if they are edge or level. There may be an option to set these to auto, if so do that, and then try, but take a note of what you alter, so that you can put it back if it doesnt work.
future - not given - Thu Jan 31 01:00 2002
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Make sure that the card is seated properly. If that doesn't work , try the other PCI slots to see if that works. Some cards are notoriously picky as to which PCI slot they use. You might want to try the other card in the new PC. It may be that the card is faulty.
Iain Wolstencroft - Accrington - Thu Jan 03 21:29 2002
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Thanks for that but it all seems ok ! Im just starting to get a bit uptight with it all !! Any other suggestions are welcome
Martin Simcock - Craven Arms - Mon Jan 07 15:18 2002
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On trying to remove some programs I get the message cannot find install.log. Can anyone advise how I can remove the program other than deleting manually with windows explorer. Tried a trial version of mcafee uninstaller but caused all sort of problems with winME?
cheghead - devon - Thu Jan 03 16:28 2002
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The uninstaller is obviously looking for this file, which you've probably deleted manually or is deleted if you use a third party system cleaner. For a better uninstall, you're better reinstalling the software & uninstalling immediately, as this way you'll be prompted if there are any shared dll's, minimising the risk of other programs becoming unusable too.
Caroline Lyons - Wiltshire - Sat Jan 05 15:41 2002
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Firstly, may I wish all @ WebUser Magazine and all its readers a very Happy 2002 and hopeully a Peaceful New Year. Could anyone please tell me what the initials 'OEM' stand for in relation to software? I've come across these letters next to software products I've been pondering to buy or not and cannot find their literal definition anywhere in any of the ads. This has put me off buying the product as I'm not sure if this is a genuine product or a reproduction? All replies greatly received!
Allan Stevenson - Belfast - Thu Jan 03 15:31 2002
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QUOTE "OEM (n) Stands for original equipment manufacturer, which is a misleading term for a company that has a special relationship with computer producers. OEMs buy computers in bulk and customize them for a particular application. They then sell the customized computer under their own name. The term is really a misnomer because OEMs are not the original manufacturers -- they are the customizers." Source http://www.webopedia.com
Iain Wolstencroft - Accrington - Thu Jan 03 15:36 2002
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Thanks, Iain, I think you've answered my query quite well but I'm still not sure if this means that the software is original or, as you put it, 'customized'? Is it safe to purchase software sold as OEM? From your explanation, I take it that the software has been purchased originally in bulk from the manufacturers and is then sold on as individual products? I'd be grateful for any further help you can supply.
Allan Stevenson - Belfast - Sat Jan 05 19:29 2002
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Goig to guide you to another couple of pages http://www.micro-wiz.com/oem.html http://epower.hypermart.net/ articles/hwsecrets.htm Main difference is warranty and support
Iain Wolstencroft - Accrington - Sun Jan 06 17:20 2002
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Thanks again, Iain. Once again the info and links you supplied are first class and extremely helpful. Top man!
Allan Stevenson - Belfast - Sun Jan 13 15:24 2002
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A Happy New Year to you all!Would anyone help me copy my downloaded mpeg video clips onto a blank CD? Im using NERO 5.5 OEM.I seem to be following the process throuh ok but cant play the resultant compilation through my PC. Should I be able to play it through Media Player? Can anyone oblige with an idiots guide to doing this properly from step one?? Put me out of my misery!!!
Gordon Boyd - Glasgow - Thu Jan 03 14:27 2002
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Dear Gordon, A blank CD must be formatted before you can save your files on to it (just like floppies). I use Iomega ZipCD's Adaptec DirectCD programme, so can not vouch for Nero, but I assume that CD's being used for data (Video clips, digital photographs and text files - as opposed to audio files) will need formatting first, whichever programme is used. Also, a CD can only be viewed in the CD-ROM drive once it has been closed (by Nero,in your case). Until the CD has been closed it can only be read in your CD-RW drive. I am assuming that you are trying to view the unclosed CD in your PC's CD-ROM drive using Media Player? Try placing the CD in your CD-RW drive and see if Media Player will play the CD from there. Good luck... Regards, Rod Shinkfield
Rod Shinkfield - Chorley - Sun Jan 13 14:03 2002
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For reasons best known to myself I have accidently deleted my user profile from Windows Me.My wifes undeleted profile remains OK but my profile has reverted to a much earlier time so favorites are missing,Outlok Express is not working,desktop items are different etc.I have tried running System Restore three times from a restore pointless than 24hrs old (even in Safe Mode) but it has had no effect.I think I have located the folder with all the information in in C:\Windows\Profiles but how do I restore things to what they were.Help desperately needed.
Ian Broadhead - Wakefield - Wed Jan 02 20:22 2002
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Your profiles are stored as *.pwl files, so just do a search of your hard drive.
Caroline Lyons - Wiltshire - Sat Jan 05 15:59 2002
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Can anyone help me to get my Windows updates to install, I'm running on ME and I can down load the updates no problem but when I try to install them the computer puts up an 'Installing Updates' box but doesn't it then either hangs up and has to be rebooted or runs so slowly it has to be rebooted anyway, I've tried turning off my AV (Norton) and my firewall (ZoneAlarm) before trying to install but to no avail, I've been told that I might have to uninstall Norton comepletely before installing the updates but that seems a bit drastic, I have had no problems installing other programmes, games etc., help please. Tony, Great Yarmouth.
tony jordan - Penrith - Tue Jan 01 16:01 2002
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Not sure what is causing your problem but have had problems with my norton av. causing all sorts of problems with win ME. because of this (and the fact you have to pay for updates) I removed and downloaded AVG av.(grisoft.com). have had no trouble with this at all. i beleive mcafee is also trouble on winME.
cheghead - devon - Thu Jan 03 16:17 2002
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Recevied an email saying I have been sent a virus called sulfnbk.exe. Looked at the program and it appears to be a Windows Command. The application was modified in June 2000. I feel this email is a hoax - and don't want to delete the programme. The email says that my hard disk will 'die' 14 days after receiving the virus, Since my last correspondence with the person sending me the email was over 14 days ago and all appears ok, what do you think I should do? Do other readers all have a similar named file?
David Harwood - March - Mon Dec 31 19:00 2001
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i received the same hoax some time ago but didn't realise it was a hoax at the time and had quite a job putting things right after deleting the file. i was given what i considered excellent advice on here to repair my OS part of which was never delete an exe. file unless told to by an impecably reliable source.
malcolm whiley - boston , lincs - Mon Dec 31 19:07 2001
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I too have received the same email David and am after advice what to do. The symbol does look out of place compared to the other command files on hard drive, but my anti-virus does not detect it as a virus. Can any other people offer their advice?
David Crane - Sudbury - Tue Jan 01 00:45 2002
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Happy new year, Davids!! Delete the e-mail and ignore it, it is a hoax. Once you have deleted it, go to this site: http://antivirus.about.com/ library/weekly/aa060701a.htm It gives you information on how to restore the suflnbk.exe should you have deleted it. Read the rest of the article it is very informative.
Iain Wolstencroft - Accrington - Tue Jan 01 11:02 2002
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just wanting to say thank you to all who answered my query r.e norton anti virus in M/E
graham - cornwall - Sun Dec 30 22:06 2001
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Can someone please tell me how to copy CD Roms of programmes using my CDR Drive. I can copy music CDs using Musicmatch but I don't know how to copy games etc.
Dave Fernandez - Driffield - Sun Dec 30 11:41 2001
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Depending on Copyright restrictions (and please make sur you comply with these restrictions!), the best thing to do is open up your copying software program and follow the steps listed there. I use Nero software and am given the option of how to compile discs. If it's just a straight copy, then click on the copy icon and select copy 'off the fly'. This will take longer to copy but means that some data that can be overlooked when copying 'on the fly' (a much quicker way to make direct copies) is scanned and your resultant disc should be a good reproduction/copy of the original.
Allan Stevenson - Belfast - Thu Jan 03 15:43 2002
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Try using Nero? You can download a trial version from www.download.com by searching for it.
Rajiv Parmar - London - Sun Dec 30 12:32 2001
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hello all , sorry if this is a daft question but i'm after a bit of advice. i have a pentium III 1000mhz , 640mb , 49gb h/drive . i noticed that all the new pc's advertized over christmas seem to have far greater processors . so the question is can you upgrade a processor yourself and is it an expensive job . it's a reasonably new machine running Windows ME but i'd like to keep reasonably upto date. many thanks in advance. malcolm
malcolm whiley - boston , lincs - Sat Dec 29 08:13 2001
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You don't say which Motherboard you have in your system, and you will need know to make sure which Socket/Slot and the maximum capability is supported, and you will almost certainly need a new cooling fan. Other than that, it is a relatively simple task. Turn off your computer, earth yourself. Take the fan off, lift the lever on the CPU seat. Remove the CPU, lifting straight up. Try and touch only the edge of the CPU. Gently place the new CPU in the seat, making sure that the pins are aligned correctly (This should be easy as the CPU is "keyed" ie it can only go in one way) Press down the lever to lock it into place. Apply thermal paste. Attach Fan. Screw up case. Plug In. Boot up. To find out which motherboard you have in your system, go to http://www.belarc.com and click the Personal PC Audit link. This will download a small application that tells you all need to know about your PC
Iain Wolstencroft - Accrington - Mon Dec 31 12:43 2001
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thanks Iain , according to Belarc the main circuit board is; BOARD;Gigabyte Technology Co.,Ltd 6VXC7-4X 1.0 BUS CLOCK; 133mhz BIOS; American Megatrends Inc. 62710 10/02/2000 doesn't mean a great deal to me but i hope that's the info you needed . is it an expensive item and what size would you recommend going up to? thanks in advance , malcolm
malcolm whiley - boston , lincs - Mon Dec 31 14:37 2001
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Malcolm, having looked at the spec of your motherboard, it appears that it has reached it's maximum potential already. That doesn't always mean that it has. Many manufacturers understate their boards capabilities in an effort to persuade you to buy a new one. However, you are unlikely to be able to go above a 1.5Mz CPU. In which case, it would not be economically viable in terms of cost vs increase in speed. You would need to change your board to one which is Pentium 4 compatible to go beyond this. So you would have that cost on top. If you wish to improve the performance of your computer, you might want to thinking about "tweaking" your computer. If you type TWEAK in any search engine, you will find a myriad of sites. And as a last resort, you could think about "overclocking", but to be fair, oit is a lot of hard work for very little result
Iain Wolstencroft - Accrington - Tue Jan 01 11:12 2002
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Hi im looking to copy cd & g cds, these are the cds which play music whist displaying the lyrics on tv, ive tried a staight copy but i can only get the music, im currently using winon cd and nero as my software for writing cds can anyone help. thanks
malc - mansfield - Fri Dec 28 18:10 2001
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cant remember the www,but if you do a search for mp3+g toolz,,pretty staight forward program,been using it for a couple of months with good success.hope this helps. jkf
john fagan - newport - Wed Jan 02 16:45 2002
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You could try CLONE CD. It doesnt support all cdr/w or cdrom, but it will tell you once you have run it, if it will nor not. If it doesnt, then just uninstall it.
future - Fri Feb 01 02:20 2002

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