Webuser Forums: RHR - General PC (37)

I downloaded iMesh yesterday, and it came with a load of other bits. I have now decided to reomve all from 'puter but 'uninstall' is having none of it. How can I remove this, does anyone know? I tried System Restore but this came bach as unsuccesful Regards Peter Cardiff
Peter Johnson Smith - Cardiff - Wed Jul 03 18:08 2002
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Peter, Sounds very much like spyware on your computer.Just when you thought you have deleted it all and go on the net,as if by magic,back again.Usually buries itself deep into your system.Adware by www.lavasoft.com will remove the offending material.Lots of free software contain these nasty programs.
Nick G - Portsmouth - Fri Jul 05 00:18 2002
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Nick Thanks very much managed to remove over 50 suspicious files/folders/oter things from computer. Imesh still appears on add/remove in control panel. When I try to remove I get a message 'cannot install UNISTALL>LOG file' Any ideas how to remove thi perisher?
Peter Johnson Smith - Cardiff - Sat Jul 06 16:33 2002
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Peter, 50 has got to be an all time record!Keep adware for all your downloads.You should notice that your computer will be noticibly quicker.Not sure about how to remove the last bit.I found that the Log may need deleting on your firewall.If not Mr.Ian may help you with a complete removal link.
Nick G - Portsmouth - Sun Jul 07 01:18 2002
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I am trying to run disk defragmentor on Windows ME but just remain at 0% Complete, even when running the system overnight. Tried downloading and running PowerDefrag but still no luck. A disc scan has come up us clear. Does anyone have any idea what is going wrong please?
Richard - Sutton - Wed Jul 03 12:52 2002
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Try downloading a free program called 'Enditall from http://home.ptd.net/~don5408/toolbox/enditall/.With this program you can close all the pregrams running wth one click instead of Ctrl+Alt+Delete and then end task on each program. Mark,Merthyr Tydfil
Mark Wallis - Merthyr Tydfil - Thu Jul 04 10:27 2002
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The best and fastest way to run disk defrag is to start your computer in safe mode. To do this you have to reboot your computer and wait for the screen just before your WinME startup logo shows. Once the screen shows, press CTRL and then, when prompted, press F5. Once in safe mode, the only thing that is loaded is Windows Explorer, which means an uninterupted disk defrag. Eddie's way would also work but would be around 5 times slower. Hope you get it sorted.
Martin - Huddersfield - Wed Jul 03 21:26 2002
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Richard, using Ctrl + Alt and Del you must close down all running programs except Systray and Windows. Also temporarily disable any screen saver you have.
Eddie - Croydon - Wed Jul 03 13:25 2002
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Hey there everybody! In my Systray, right at the very bottom, I appear to be running something called qttask. It wasn't there six months ago, and appears to have been installed around April time, but I have no idea what it does, where it came from or if I can do without it. I'm running windows 95. Would appreciate some help.
Dr. Nick! - London - Wed Jul 03 12:24 2002
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I've now discovered what qttask is, (something to do with IE and Quicktime) but I can't seem to find any info on the following, also in systray: wtnvram upd I'd be very interested in knowing what these two do, but can't find anything on them. Much obliged.
Dr. Nick! - London - Wed Jul 03 12:48 2002
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I am running Windows 2000 Professional on an IBM. My problem is that when I save documents etc to my desktop, I can't get rid of them. If I put them in the recycle bin and delete, they reappear when I next start up my computer. It's getting annoying. Does anyone know how I can permanently delete them? Thanks in advance.
Matt - London - Wed Jul 03 10:10 2002
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Matt, desktop items are only shortcuts. Any desktop items you don't want should be right-clicked and deleted. If you want to get rid of the documents, go into My Documents and delete the individual files.
Eddie - Croydon - Wed Jul 03 13:35 2002
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Actually, that's not strictly true. The Desktop can hold original files and folders. To check if it is a shortcut look at the bottom left hand corner of the icon itself, if there's a little black arrow on a white background ponting N/E there then it is indeed a shortcut and can be deleted without affecting the original file it is a shortcut to.
Andrew - West Yorkshire - Sat Jul 20 01:44 2002
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My Problem: My DVD drive is locked to the wrong region! How do I unlock it? Help Richard
Richard Walsh - Bolton - Tue Jul 02 17:45 2002
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Richard, you don't say what DVD software you are using but as they are all much the same I would suggest you load the program and look for properties, options or something similar and change to the region you want (presumably 2).
Maurice - Croydon - Thu Jul 04 19:58 2002
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My Problem: My DVD drive is locked to the wrong region! How do I unlock it? Help Richard
Richard Walsh - Bolton - Tue Jul 02 17:04 2002
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Richard, try searching for a program on www.google.com for xteq systems.It is good for changing regions and general tweeking of windows,video cards ect.Brilliant download.Do not know the address but if you struggle I'll find it for you.Multi-region is just a click away!Post back and tell everyone how good it is.
Nick G - Portsmouth - Sun Jul 07 01:29 2002
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I recently had my PC upgraded with a new mainboard and an AThlon XP 1700 but when I opened Display Properties to check the installation, it showed my CPU as being an 1100. I therefore checked the CPU Setup Facility in BIOS and this also showed it as being an 1100. However, the other setting in the Setup Facility was for a 1700 XP which I selected and saved and when I opened Display Properties, the setting had changed to 1700. My question is:- If the Display Properties can so easily be changed from one reading to another, how can I, or anyone else for that matter, be certain what CPU has been installed. I would only wish to remove the fan and inspect the processor as a last resort, so is there any other way of finding out exactly what CPU has been installed. Your help would be much appreciated.
Bernard Shipton - Portsmouth - Mon Jul 01 16:45 2002
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I'm afraid you fell right into the marketing trap!!!

The Athlon XP rating is based theoretically on the old TBird processor as a benchmark, AMD is now labelling their processors with a rated speed. Instead of selling them as a 1.47GHz cpu, they sell it as a 1700+ cpu because it will perform as fast as a 1.7GHz Athlon Thunderbird processor.

Micro$oft and AMD worked VERY closely to develop a CPU that would be extremely stable with Windows XP, hence the XP handle.
However, it is based loosely on the Thunderbird chip

This marketing ploy has actually been used before by Cyrix

The following are the ratings equivalent

XP1500+ 1333 MHz
XP1600+ 1400 MHz
XP1700+ 1467 MHz
XP1800+ 1533 MHz

So your XP1700 is a 1467Mhz CPU with the equivalent rating of the old TBird 1700Mhz

Iain Wolstencroft - Accrington - Tue Jul 02 14:40 2002
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Hi Guys,I hope someone out there can help me. I'm running Windows 98 and everytime I switch the computer on i get the following message:Dw,This program has performed an illegal operation and will be shut down. I press the details button,but i'm new to computers and dont understand it.Many thanks for any forthcoming help.
Nigel Cain - Manchester - Mon Jul 01 12:29 2002
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Can anyone suggest a programme other than inCD (nero), that i can use to format my cd-rw`s to act like floppy discs. I am having trouble using it on my pc.
Ross Hunter - Dundee - Fri Jun 28 17:08 2002
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You could try Roxios Easy CD Creator. It comes with Direct CD as does its other product WinOn CD 5. If you do not have any of these programs you can download free programs from sites such as www.tucows.com and www.download.com .
Liam - Liverpool - Sat Jun 29 21:54 2002
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Ross, I'd be interested in how you got on with this suggestion, because I had (have) the same problem. I also installed ECDC and am getting similar problems to those I had with Nero. The problems seem to lie with InCD/DirectCD; both packages work well with CD-R's
David Warner - Reading - Tue Jul 09 23:45 2002
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I keep getting this message coming up Spoo 32 has caused an error in SPOO 32exe spoo will now close. If you continue to experience problems ? try restarting your computer ? Or I have had explorer has caused an error in MSHTML.LL explorer will now close etc etc as above what have I done Wrong Any Ideas ??? will be gratefully received many Thanx Tim
Tim - West Bromwich - Thu Jun 27 20:28 2002
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Tim, do you have a Lexmark printer by any chance? Evidently this is a common problem with some Lexmark printers. I often got a Spool32 error upon start-up. If you remove 3 Lexmark programs from your startup folder it should correct the issue - it did for me anyway. Go to Start/Run and type msconfig. Click the Startup tab and uncheck Lexstart, Lexsupmon and Lexmarkprintray. It did not affect the printer's capabilities and it speeds up the loading of Windows by doing a selective start up. Hope this helps.
Maurice - Croydon - Fri Jun 28 19:32 2002
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Hi Maurice, Sorry I do not have a lexmark printer, I have a Epsom, But thanx for taking the trouble in replying to my little problem cheers Tim
Tim - west bromwich - Thu Jul 04 21:08 2002
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i wish to upgrade my computer for higher memory and power ive just got the basic at the moment and would be grateful if any body could suggest what to purchase and price to install my computer is eversham and im on windows me
mifa85 - wigan - Thu Jun 27 17:33 2002
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You could try www.scan.co.uk and www.scan.co.uk/todayonly they have some really good prices on memory. When purchasing memory you must take into account your PC`s specifications and whether you need to ensure that the new memory is the same size if it is going into another set of banks( some boards require that you have a complete circuit........this issue is mainly with RD Ram / Rambus memory).If you are upgrading say from 64MB to 256MB then you must buy 2 x 128MB and not a single 2656MB. If in doubt always email the vendor first for advice before purchasing the product. One word of caution though.....if your machine is under warranty I would advise a DIY upgrade and to use the Supplier or Store in this circumstance to prevent any problems with voiding the warranty.
Liam - Liverpool - Sat Jun 29 23:08 2002
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Sorry about the mistake it should read....I would advise against a DIY upgrade if your machine is under warranty.
Liam - Liverpool - Sat Jun 29 23:20 2002
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mifa85 you could take your machine to Scan. They are based next to Boltons Reebok Stadium( not far from you)
Liam - Liverpool - Sat Jun 29 23:34 2002
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I suggest you have a look at www.crucial.com. Just key in your machine details and you will be told what memory is available. Incidentally, memory is quite cheap at the moment.
Eddie - Croydon - Thu Jun 27 19:30 2002
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I'm fed up of paying high prices for original ink cartridges.Are compatibles makes of the same quality. Can anybody recommend any compatible makes and suppliers at a reasonable price for a HP 840c deskjet.I do not want quality to suffer. Thanks Steven.
Steven - Wakefield - Thu Jun 27 12:34 2002
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I used a web-based company called MadforInk who advertised in webuser because my son's GCSE art project were using so much ink. They were much cheaper, the cartridges always arrive within a couple of days, and the quality seems as good.
Jeanette - Chelmsford - Sun Aug 04 21:38 2002
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Try www.toniK.co.uk. I have HP 940c. Bought a reconditioned cartridge for just under £16. Just as good as original, About 10 quid cheaper and next day delivery for free if you phone before 5pm.
Keith - Perth - Sat Jun 29 20:32 2002
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Hi Steven, the EU are looking into the high cost of "Original Ink Cartridges" by the main manufacturers. Hopefully this will bring down the cost of "Original" ink as in some instances such as HP "Original " ink can in some cases cost more than a budget printer. You can find good suppliers of "Compatable ink" by checking out the back of Web User mag and email the suppliers with your queries and requirements first and check availability before purchasing( as in some cases stores will take your order but will not tell you if stock is on hand or available. I have had this problem lately sourcing Original ink for a Canon S900. I actually emailed well over 30 different sites to source stock ). In some cases suppliers will buy back your empty cartridges. You can also do a search through Google with your Printers details and compare prices and delivery times. You can also do a search through price comparison sites such as www.kelkoo.co.uk. Hope some of this helps.
Liam - Liverpool - Thu Jun 27 15:02 2002
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Thanks Liam.Have you personally used compatible and if so was the quality as good as originals.If ink prices do come down I'm sure the prices of printers will shoot up.
Steven - Wakefield - Thu Jun 27 19:15 2002
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Hi Steven I have used compatables in the past from www.globaldirect.co.uk on both a Canon and a Xerox printer. I found them to be cheap in price to the originals but there seemed to be no difference in print quality on these printers.
Liam - Liverpool - Sat Jun 29 22:23 2002
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Just a word of caution Steven...if your printer is less than 1 year old I would advise against using compatables on the grounds that if your printer develops any faults then the printer manufacturer cannot use the excuse of you not using "original parts". Saying that compatables offer economy options without affecting print quality.
Liam - Liverpool - Sat Jun 29 22:37 2002
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Hi Steven I have only recently bought a new printer (Canon S900) which I use for photos. But I have purchased compatables for printers that I have owned in the past.(A Canon and a Xerox).The compatables I purchased were from www.globaldirect.co.uk . They were quite competitively priced and there seemed to be no difference in print quality. Hope this helps Steven.
Liam - Liverpool - Sat Jun 29 22:14 2002
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Repeat Message - Outlook 2002 (office xp std) keeps crashing. I'm running Win98SE - Word crashes frequently, Outlook crashes all the time, no pattern, when other progs are running or not. It shows the "send report to MS?" box (Outlook has encountered a problem?) and asks if I want to start the prog again. .....And, three times now, after being left "sleeping" for a while, the monitor displayed a blank screen with a blinking cursor in the corner (ala Jurassic Park!). The only way to regain use has been to turn pc off/on again......weird. Any help/advice would be greatly appreciated.
Dave - London - Thu Jun 27 11:04 2002
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Sounds serious. You may have to reinstall Win98SE and all your apps. Don't forget to backup your data. Good luck.
Nick Cheesman - Alton - Fri Jun 28 20:17 2002
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i had to upgrade to windows media player 7.1 to download their media bonas pack, for deleting files, however since doing this i seem unable to play music cds, all i get is media player not responding, does anyone know of a way of solving the problem, a part from uninstalling 7.1 thanks allan
allan - hitchin - Wed Jun 26 21:54 2002
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upgrade to latest windows media player
sam stabeler - croydon - Thu Jul 25 18:15 2002
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I have some photos in my in-box that friends have e-mailed me and previously was able to open them up and view them without problem. Suddenly, however I have been getting the message "Unable to locate PictureViewer.exe". Is PictureViewer a Windows application that I have somehow uninstalled? I can find no reference to it in the Windows help menus. I have also looked up picture viewer on the internet and tried downloading a couple but was still unable to open the file. I can view the pictures in the preview pane of my in-box, I just cannot open the attachment.
Jeanette - Chelmsford - Wed Jun 26 21:10 2002
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It's OK, I've just read a similar question answered by Iain last August which refers to Quicktime, I've uninstalled Quicktime and everything's back to how it was.
- Wed Jun 26 22:00 2002
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Oh Iain, why have you forsaken us?!?
Maxine - Wed Jun 26 17:27 2002
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I don't know who this person is, but it isn't me!
Maxine (aka Mrs M) - Pontefract - Fri Jul 12 13:18 2002
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Are you sure? Maybe you've been sleep-posting!
Tom Violence - Mon Jul 15 14:29 2002
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Mrs Mopp and everyone, Apologies to all, I haven't forsaken you. I have been moved around so much by my company, that I haven't been home in 2 months. However, I am available again.
I can see I have some catching up to do :D
Iain Wolstencroft - Accrington - Sat Jun 29 20:49 2002
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Can anyone please help with a problem.When I first boot up my computer it loads up so far and won't go any further.When I press Ctr.-Alt-Delete.a program is not responding.I press end task but nothing happens so I have to press re set.The next time I boot up the same thing again only this time it will be a different prog.not responding ( this can be anything from incredimail notifier to systray )At first this would happen occasionally but is becoming more frequent.I am fairly new to computers and still struiggling a bit. I would be grateful for any advice given.I am using ME.version.Thank you very much .Jack
jack - evanton - Wed Jun 26 17:25 2002
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on booting win 98se,i get the error message,the cmtool 32 dll file is linked to missing export mslng 32 dll:12. what is this file and how do i repair or recover. many thanks for any advice and help
keith john - haverfordwest - Wed Jun 26 12:12 2002
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Hi, I use Paint Shop Pro 7 for my image editing but have just encountered a problem that will not allow me to start the program up. The problem is when I go to open up the program a box pops up with "PSP has caused an error in MFC42.DLL Psp will now close" How do I solve this problem and why has it happened? Any help would be appreciated. Thanks
Liam - Liverpool - Mon Jun 24 20:49 2002
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Another way to replace lost files is, to insert windows installation disk, hold shift to stop it running.Then go to start menu, run and type sfc. (System file checker). enter and in splash screen select - extract one file from disk - click OK and fill in lost file name, click start, fill in windows in new splash screen and click OK. After downloading, go so Start, run and type regsvr32 mfc42.dll for example (there must be a space between) and click enter and file will be registered. Hope this is clear enough. But it will save you surfing all over the web.
George - Aberdeen - Sun Jul 07 16:08 2002
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Thanks George
Liam - Liverpool - Tue Jul 09 00:11 2002
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Dynamic Link Library or DLL files:- I understand these are sometimes lost when you uninstall a utility with a shared DLL file. I also understand a replacement MFC42.DLL can be downloaded from this site. http://www.dll-files.com/dllindex/dll-files.shtml?mfc42 There is also advice on another page. Good Luck.
Joe Brennan - London - Wed Jun 26 22:35 2002
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Thanks for that Joe.
Liam - Liverpool - Thu Jun 27 14:43 2002
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Hi. I've got a problem on shutdown. I run Windows 98 SE and say' i've been playing a game e.g Soldier of Fortune and then go on the internet, shutdown freezes. When I press ctrl, alt & del I get a "close program" box showing rundll32. The only way I've discovered to shutdown is to press reset and start up again, go through scandisk because the PC wasn't shutdown correctly and when its started properly it will let me shutdown properly. I read somewhere about disabling fast shutdown, which I've done to no avail. Any advice would be greatly appreciated. Thanks
Mark Wilcock - Wrexham - Sun Jun 23 22:20 2002
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Lately when ever I click ok to get live update of Norton Antivirus. Error message Navapw32 has caused an error in (unknown) Navapw32 will close. If you continue to experience problems try restarting your computer. My computer will not shut down properly, screen will go blank, but the computer still running, only way to shut down is to switch the power off, but will I reboot next time, the computer will scan disk as if illegal shut down. I deleted and reinstall Norton Security, but the same problem still the same. Please help!! I am new to computer. Thanks
Rosie - chester - Sun Jun 23 21:20 2002
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Try here, Rosie, for a solution.
This may be little tricky, so as an alternative I would suggest that you first , go directly to the download site and download any patches available for your Norton AntiVirus.

If that doesn't work, don't use the Live Update Facility but go to the virus definition updates page and download from there
Iain Wolstencroft - Accrington - Tue Jul 02 14:10 2002
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Try here, Rosie, for a solution.
This may be little tricky, so as an alternative I would suggest that you first , go directly to the download site and download any patches available for your Norton AntiVirus.

If that doesn't work, don't use the Live Update Facility but go to the virus definition updates page and download from there
Iain Wolstencroft - Accrington - Tue Jul 02 14:09 2002
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Windows 95 I recently received a .tiff e-mail attachment, which I was unable to open because apparently Windows Imaging has somehow gone missing. I tried to over-install Windows in order to reinstate this programme but was thwarted by the following “Error SU 991010” Any ideas what this error is and how to rectify? Can I safely over-install Windows without loosing other programmes?
Joe Brennan - London - Sun Jun 23 19:31 2002
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It’s OK, I managed to sort out the problems.
Joe Brennan - London - Thu Jul 04 21:28 2002
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Since posting this topic I discovered the following information on this particular error:- Error Message: SU991010: Setup Was Unable to Continue (Q250683) The information in this article applies to: · Microsoft Windows 98 Second Edition SYMPTOMS When you are installing Windows 98 Second Edition, you may receive the following error after you see the "Setup is preparing the Windows Setup wizard" message: SU991010 Setup was unable to continue. Quit running setup and try running the install from DOS. 0X3F2 CAUSE This error message indicates an error reading the hard disk (a locked disk). You may be running antivirus software or a disk utility that does not allow write access to the hard disk. RESOLUTION To resolve this issue, disable your antivirus or disk utility program, boot your computer with the Windows Startup disk, and then run Setup again I uninstalled my anti-virus to no avail and I just haven’t a clue which utility might be causing the problem. Any idea’s anyone? The above question relates to windows 98 whereas mine is Windows 95 but the symptoms are exactly the same.
Joe Brennan - London - Mon Jun 24 14:35 2002
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DVD..help please when i attempt to play a dvd a message says drive not ready or empty.im running win me and the dvd is a samsung sd 612s if that means anything to anybody.i have checked all the relevent boxes auto detect and dma whatever that is.the pc is a year old and i have managed to play a dvd in the past on it.the drive is still able to read music and pic files.also if i insert disc, 9 times out of 10 the whole lot will freeze but the drive is still merrily whirring about and i cant eject it.i have been told i may need a new drive but how can this be ive only played 1 dvd on the damn thing.
dave - droylsden - Sun Jun 23 17:15 2002
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hi. my son used limewire to download some files, unfortunately when he had done it some other files were in place on the p.c namely adults only. this was deleted but after a search something called taxonomynodesonly appeared in my p.c health files. i tried to delete it but it seems to be locked into c:\windows\pchealth\helpctr\system\comps. is this a virus of some form and if it is could anyone please help me to get rid of it.
phill lafferty - warrington - Sun Jun 23 00:37 2002
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This will be spyware you will need to visit www.lavasoftusa.com and download a program called adaware I hope this helps Johnny
Johnny - Sun Jun 23 12:20 2002
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thanks for the advice johnny
phill lafferty - warrington - Fri Jun 28 23:39 2002
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Under Windows xp HE after performing cd burning, the temporary files (that have been copied onto cd) never delete. Message states "Files being used by another program". Always have to reboot to delete the temp files. Anyone got solution?
Roger - Hull - Sun Jun 23 00:08 2002
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you could try press ctrl alt del and close the servicre that is running down, have you got the windows update patch for "cd burning issues" from ms? if not try that, if still cant get it to work try somewhere like http://www.msfn.org they might know. or you could just use nero or clonecd.. they will do the job much faster than windows burner, and they support .bin .iso files too
rev brown - halifax - Sun Jun 23 19:38 2002
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How do I play avi files on my PC. Windows media seems to support it but it keeps coming up invalid file format. Any suggestions
Graham Cunningham - Motherwell - Sat Jun 22 17:30 2002
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Graham, Try this,open windows media player,click on tools and then options,select formats tab and make sure "video file" is ticked.Click apply and see if it works.
Dave C - Salisbury - Sat Jun 22 20:50 2002
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Dave, Tried this. It is ticked but will still not play these files. Any other suggestions
Graham Cunningham - Motherwell - Sun Jun 23 09:00 2002
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Do you have the latest DIVx drivers? This can contribute in my experience, though media player usually attempts to download the appropriate decompressor. Give divx.com a try and install the latest one. Otherwise I'm lost.
Seedless - London - Tue Jul 02 13:39 2002
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Iain, sorry for taking a day or two to get back to you with my thanks, hope you took them as read. I still can't get to scan to e-mails. I reach a point that states "You must provide a path to the location of post office. If you don't know the location see Microsoft Mail Administator" I get two ticked boxes just before this message indicating Microsoft Mail and Internet mail, I realise I'm just being a bit dumb but I'm stumped!. I've found something that says my server is, incoming mail PoP3, outgoing smpt. (Also found server url and on another account it says server is a http). The email system works ok for both my wife and I. Maybe I need to type in the POP 3 bit or something but how should it look? eg: C:/POP3 blah de blah etc. Different query! Been trying out PC Doctor on Call, it reckons I've got 35 problems it can fix with one click, but the Doc wants £21.00 before hand. Have you any thoughts as to the value of this medicine?. My thanks and apologies for taking your time again, - it was a good idea to try and punch the last bit of advice in twice, it might have worked! - Regards, Steve.
Steve - Leeds - Thu Jun 20 23:39 2002
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Iain, sorry i took so long to reply back to you after my problem when i forgot my logon password but after i re-installed WinXp i thought that would erase all my files!!! to my surprise everything was intact? strange re-installing my WinXP had only taken away some of my drivers and all my passwords. On your advice i have made a pasword backup disk to be on the safe side and dowloaded the drivers from the manufactures site which has also resolved my problem when playing DVD's as the driver for Win DVD was not installed. I very much appreciate all your help as i didn't know where to look and at the same time congratulations to Web-User for showing me the path.
David Grahame - Anstruther, Fife - Thu Jun 20 12:28 2002
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I want to connect two PCs together using "Direct Cable Connection". I am running Windows ME (the downgrade of Windows 98 SE!)and I got a message saying that DCC is not installed and that I should to to "Settings"/"Control Panel"/"Add-Remove Programs"/Windows Setup. When I did this the Window that opened was completely empty, apart from saying that I had 0 Mb installed, and I got an error message saying "Rundll32.exe has caused an error in Setupx.dll". The PC is (or appeas to be) running normally Can anyone suggest what has happened and how I can install the Direct Cable Connection software? The only software that came with the PC is a disc labelled "Operating System Backup" and has a not saying that it may erase all existing files and programs. There was no Windows ME as such CD delivered with the machine.
Chris - Westgate on Sea - Wed Jun 19 20:09 2002
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long shot but you could try extracting setupx.dll from sys/info,tools,sys/conf,if it's a windows file you may have to replace in dos there's info at m/s k/base,while you are at sys/info in tools ther should be a fault log which will give more info on the problem.
ellas - newcastle - Sat Jun 22 22:16 2002
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Thanks Ellas, but this didn't help. Any other ideas, please?
chris - Westgate-on-Sea - Tue Jul 02 08:58 2002
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on starting my p.c. i receive the message, raven_ def has caused an error,in raven_def.exe, raven will now close, can anyone tell me what this means, and a possible way of correcting this this strange error, many thanks, allan
allan - herts - Tue Jun 18 21:06 2002
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Hi Allen, Go to Start/Find/files or folders type in raven_def.exe then click Find Now at least this will find the programme! Is this a programme you use or have downloaded at sometime? Sounds like a game. If you don't use it or need it go to Start/settings/control panel/add remove and see if raven or something like it is listed then just remove it. If you don't see anything listed here you could take the bull by the horns and delete the file from the find files or folders. Also more importantly after this go to Start/Run type in regedit click ok. At the top of this box you will see EDIT Click on EDIT then find Nothing Else. Just put into this Raven or raven and see what pops up. You should delete all the raven references listed ONLY. Then restart your computer.
Frank - London - Thu Jun 20 01:06 2002
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hi frank, many,many thanks for your advice, i tried it and it worked fine, cheers from allan
allan - hitchin - Thu Jun 20 18:53 2002
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Hi Allen Glad to be of help you can now use it for the future Frank
Frank - London - Sun Jun 23 14:53 2002
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Outlook 2002 (office xp std) keeps crashing - help!!!
Dave - London - Mon Jun 17 18:37 2002
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Dave, I don't want to seem pedantic, but could you give us a little more detail? Like when does it crash, what programs do you have open at the time? What is the error message? What operating System are you using?
Iain Wolstencroft - Accrington - Tue Jun 18 10:04 2002
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.....And, three times now, after being left "sleeping" for a while, the monitor displayed a blank screen with a blinking cursor in the corner (ala Jurassic Park!). The only way to regain use has been to turn pc off/on again......weird.
Dave - Sun Jun 23 20:54 2002
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Running Win98SE - Word crashes frequently, Outlook crashes all the time, no pattern, when other progs are running or not. It shows the "send report to MS?" box (Outlook has encountered a problem?) and asks if I want to start the prog again.
Dave - Sun Jun 23 20:35 2002
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hi Gang, I know should know better by now but I don't, so please bear with me! Running Windows 95. Just bought my first scanner, a HP scanjet 4400c and think I've set it up ok (printed out the 140 page manual anyway!). My problem - not in the manual - is getting things into my email programme, either supported or unsupported. OE/Hotmail, I can get halfway there but then it says to set up something in the Post office. It says if you can't find the address see Microsoft manager. What is this?. I'm guessing it's something to with POP and SMPTE (ish) I know it's do with Windows Messaging but haven't a clue how to set it up. Your help is appreciated as always, and please accept my thanks in advance. Regards, Steve.
steve - Leeds - Mon Jun 17 16:41 2002
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If you right click the image that you saved in Windows Explorer, you should see the option of Send to, click on Mail Recipient. This should bring up your default e-mail program, Go from there!
Iain Wolstencroft - Accrington - Tue Jun 18 10:34 2002
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If you right click the image that you saved in Windows Explorer, you should see the option of Send to, click on Mail Recipient. This should bring up your default e-mail program, Go from there!
Iain Wolstencroft - Accrington - Tue Jun 18 10:33 2002
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when in windows medea player, at the top left hand side it says file, showing me all the music/videos that i have played, this list is getting rather long, can anyone tell me how to remove the entire contents of this file, and prevent further stuff from being logged there, i am running windows me., thanks
allan - hitchin - Sun Jun 16 19:23 2002
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you can get a bonus pack for media player from the windows media player website which allows you to delete the entries.
ellas - newcastle - Mon Jun 17 22:59 2002
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many thanks for that ella, but would you (or anyone else) happen to know thier web address, thanks again, allan
allan - hitchin - Tue Jun 18 16:24 2002
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try http://www.windowsmedia.com
ellas - newcastle - Sat Jun 22 22:24 2002

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