Webuser Forums: RHR - General PC (33)

Can anyone help with this minor problem, please? I have just beem goven a PC by someone who has used AOL. I have just put a new version of Internet Explorer on it and have found that the new version has the message "Supplied by AOL" and their logo on the title bar. Similarly, I have upgraded Windows to Win 98 SE and this has the AOL logo in it as well. How can I remove it. I am not very pro-American and am definitely not pro-AOL and don't want their logo on my machine. Many thanks
Chris - Westgate on Sea - Sun Sep 01 12:00 2002
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Hi Iain, Thanks for your message. However, I have to tell you that none of the items you mentioned are there. For, example at "Current User\identities....." etc there is only Outlook Express mentioned and nothing about AOL, and at "Current_User\Software\Microsoft\Internet Explorer\Toolbar" there isn't an entry on the right for "BrandBitmap" or SmBrandBitmap". There is, however, in that window, "ab BigBitmap c:\progra~1\Intern~1\Signup\38static.bmp" and another similar entry with SmallBitmap at the beginning and "22static.bmp" at the end. Are these anything to do with AOL. Also their logo appears in "My Computer", and "Windows Explorer" as well as I.E. It constantly flashes in I.E when looking for a site, which is very irritating. Any further ideas, please? regards, Chris
Chris - Westgate on Sea - Thu Sep 05 10:17 2002
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If that isn't AOHell for you?
If I wasn't in company, I'd be turning the air blue!!!

Oh well, we'll just have to try this method then. This should work

Close Internet Explorer and Outlook Express.
Go to Start | Run.
Copy and Paste in the following
rundll32.exe iedkcs32.dll,Clear
(This is case sensitive, so you'd be better coopying rather than typing it manually)
Press OK.
Restart Internet Explorer.

Iain Wolstencroft - Accrington - Fri Sep 06 11:52 2002
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There are three steps to achieve what you want to do
To get rid of the AOL logo, Go to Start | Run | Type in regedit
Find the following key on the left hand side:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar

Delete the BrandBitmap and SmBrandBitmap string values found under the registry key on the right hand side

Now again in the left side, find:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main ,

Double click Window Title in the right hand side, and change the String Value to whatever you want, or delete it entirely to set it to default

Finally, in the left side, find:
HKEY_CURRENT_USER\Identities\{** Identity ID **}\Software\Microsoft\Outlook Express\5.0 ,

Double click Window Title in the right hand side, and change the String Value to whatever you want, or delete it entirely to set it to default
The **Identity ID** will be a long string of alphanumeric characters

Restart Internet Explorer and Outlook Express
Iain Wolstencroft - Accrington - Sun Sep 01 14:15 2002
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My friend is running Win 98 2nd edition on a laptop and whether or not connected to the internet receives a RUNDLL32 error. The only information the error gives after that is a single comma ('). I have tried the Microsoft support website but can not find any reference to that paticular error. Can anyone help?? Much appreciated.
Ryan - London - Sat Aug 31 00:49 2002
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Ryan, Could you give us the full rundll32 error message, that will help narrow it dow a bit?
Iain Wolstencroft - Accrington - Sat Aug 31 07:35 2002
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That's just it about this message. The only information that pops up in the error message window is a single comma after RUNDLL. There is nothing else. By accepting it and closing the window you can carry on but sure enough in no time soon, it will reoccur.
Ryan - London - Sun Sep 01 05:09 2002
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Sorry. I don't know why my reply just popped up 3 times!!!!
Ryan - London - Sun Sep 01 05:16 2002
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I have a occasional problem with my video card. Now and again, when I swich on my PC, the display is 640 x 480 instead of 800 x 600, and the option to change to 800 x 600 is not there. If I reboot, it comes up okay. Any ideas, folks?
Allan McPhail - Cumbernauld - Fri Aug 30 21:34 2002
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Allan, You're either booting up in Safe Mode or you have faulty Video Drivers, Try re-installing them :D
Iain Wolstencroft - Accrington - Fri Aug 30 22:14 2002
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Iian still no luck with my e drive did what u said it did the same thing thanks for the advice
adrian - mansfield - Fri Aug 30 13:03 2002
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I recently bought a Canon digital camera with software for both capture and image editing. But for storage I am creating large folder structures and a file naming convention (date & keywords) but would like a database-type solution to store them by. Any ideas?
Iain - Leamington - Thu Aug 29 21:20 2002
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The simplest way would be to use Excel, but obviously this is only an option if you have Micro$oft Office installed.
If you have Office installed and wish to know how to do this gives us a shout, if not, we'll need to think of another solution
Iain Wolstencroft - Accrington - Thu Aug 29 22:15 2002
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I have internet explorer 5.5 on Windows ME. In the advanced/securit settings of the properties I have ticked the box that says 'Empty temporary internet files when browser is closed ', but it doesn't ! I still have to go in and clear them manually. Does anyone have a solution to this ?
julia - Glasgow - Thu Aug 29 20:20 2002
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Julia, it doesn't clear them all, e.g. names, codes, addresses, passwords, etc. that are saved via "autocomplete" are never deleted. Hope this helps.
Eddie - Croydon - Thu Aug 29 20:29 2002
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Thank you Eddie, I will look in to the auto complete side of it ! Thanks again.
tony - Glasgow - Fri Aug 30 21:36 2002
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Hi all, I seem to be very confused or should i say very GERMAN!. I recently purchased a second hand lap top, a compaq 500mhz. not the latest but when you switched it on you had a choice of LYNUX or WINDOWS operating systems, so mot being an expert i opted for windows 98 SE but when i open word,Excell IE etc i have all the butto and commands in german?. I tried to reinstall with Office XP & windows 98 SE to update the IE to ver 5.5 but they are still in GERMAN. I have also tried to change the regional settings but still no change. Is there any way i can change the language back to plain ENGLISH or do i have to pay for some german lessons. Vielen Dank ( Thanks in german )
Chic - Petersburn - Thu Aug 29 20:06 2002
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Instructions will be in English as my German is very rusty
Go to this site

Make sure that the English Language is installed by going to the Windows update site
Iain Wolstencroft - Accrington - Thu Aug 29 20:15 2002
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help! every time i turn on i get a message saying cannot find iexpllore.exe,then when i turn off iget 1 saying runtime error programe C:\PROGRAME FILES\EZULA\MMOD.EXE can anybody help thanks
graham - liverpool - Thu Aug 29 16:17 2002
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thanks iain no more probs at shut down, but still getting same message at start up. windows cannot find iexplore.exe any ideas. thanks again
graham - liverpool - Sat Aug 31 12:35 2002
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Could you give the exact error message, Graham?
Iain Wolstencroft - Accrington - Sat Aug 31 13:04 2002
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thanks iain message reads windows cannot find 'iexplore.exe' you may have typed the name incorrectly in the run dialog, or another open programe cannot find a system file.to search for a file click the start button, and then click search. it comes up on search C:\PROGRAME FILES\INT. but i dont know what to do then thanks for all your help.
graham - liverpool - Mon Sep 02 10:53 2002
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I would suggest that you read this!!
Iain Wolstencroft - Accrington - Thu Aug 29 16:27 2002
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Simple question, hopefully simple answer! - I'd like to design my own font for my pc so does anybody know how you construct a .ttf file?
Kevin - Cape Town, South Africa - Thu Aug 29 14:47 2002
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Try this as a starter
Iain Wolstencroft - Accrington - Thu Aug 29 15:14 2002
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Cheers Iain looks just the ticket.
Kevin - Cape Town, South Africa - Sat Aug 31 14:43 2002
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Hey there Iaian, you're back, welcome home.
George - Choppington - Wed Aug 28 21:32 2002
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and I still spell Iain wrongly, my apologies.
George - Choppington - Wed Aug 28 21:36 2002
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Thanks, George, for the warm welcome. Don't worry about spelling my name wrong, my mother does it all the time and she's known me all my life ;)
Iain Wolstencroft - Accrington - Wed Aug 28 21:55 2002
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I sent a Word document to a friend but she could not open it. Something to do with her Windows95 & my Windows Me/Word2000, so I sent it in notepad for her which worked fine. She sent documents to me in notepad which open fine on my pc. The problem I now have is that ANY text document I am sent by anyone, is opened in notepad & looks very poor in comparison to what it would/should look like in Word. Why is my pc opening text documents in notepad format all the time & how do I change it back to Word as the default text file opener?
Eddie - Ilford - Wed Aug 28 18:57 2002
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well Eddie can I persuade you to try this. work in word 2000 as usual And save as usual. Now open again and when saving : scroll down in the option window you will be pampered with a lot of options as to save as (e.g. word 95 or earlier versions even as wordperfect document) choose same as your friend is having. You might lose some advance functions of 2000 but in prctise you will hardly notice any differance.
Shubham - Enniskillen - Tue Oct 15 12:58 2002
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This is easy but can be a right pain if you don't know how. Select the file you want to access then press shift and right click it, select open with from the selection that comes up.This gives you the programs on your PC select Word and check always open this type of file with this program.
john-boi - Sheffield - Wed Aug 28 19:10 2002
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I sent a Word document to a friend but she could not open it. Something to do with her Windows95 & my Windows Me/Word2000, so I sent it in notepad for her which worked fine. She sent documents to me in notepad which open fine on my pc. The problem I now have is that ANY text document I am sent by anyone, is opened in notepad & looks very poor in comparison to what it would/should look like in Word. Why is my pc opening text documents in notepad format all the time & how do I change it back to Word as the default text file opener?
Eddie - Ilford - Wed Aug 28 18:49 2002
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Edward,
by rights, .txt documents should be viewed in notepad (or wordpad if very large) mainly to preserve Rich Text formatting. Word primarily opens .doc files.

However, if you wish to open .txt files with Word (and I have to add this caveat, not recommended), then follow these instructions:

open Windows Explorer,
find a txt doc,
hold down shift key,
right click it and click Open with
choose Word.

You might want to ask your friend to download the Word viewer (3.86Mb Freeware), which will allow her to see your document as you typed it in Word
Iain Wolstencroft - Accrington - Wed Aug 28 19:12 2002
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can anybody help me i'm trying to access my e drive(cd writer) everytime i put a disk in i get a couple of error messages. "a fatel exception OE has occured at 0028:00000001. the current application will be terminated" "a fatel exception OD has occured at 0246:014f47fb. the current applicattion will be terminated. HELP HELP HELP
adrian parker - mansfield - Wed Aug 28 17:14 2002
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I had the same problem-the adaptec easy cd creator has a bug in it which means when you crash your pc, you reboot and can never find your d or e drive. The solution which Ian gave is correct, but instead of using the wizard to find the cd rom drivers, you should do this manually, or just log straight onto the internet as this appears to correct the error and the drives reappear-I have same system as you- Win 98 se and same cw writer software- it took me over 4 hours on the net one day to find someone who had a similar problem anad correct it. hope this helps, you should also reinstall adaptec- or even better get nero
. - . - Tue Sep 17 17:04 2002
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Adrian, am struggling here a bit without knowing which operating system you have, at a guess I would say 98 or ME, and erring toward ME and a driver conflict with your CD Drive. Could you confirm?
Iain Wolstencroft - Accrington - Wed Aug 28 18:55 2002
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Hi Iian, I have windows 98 hope you can help
adrian parker - mansfield - Thu Aug 29 08:27 2002
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Go to Start | Settings | Control Panel | System
click the Device Manager tab
Double click your Cd-Rom to expand it. Highlight the device and click Remove
Restart your machine.
Hopefully, Windows will find your cd-rom drive as it re-boots
Iain Wolstencroft - Accrington - Thu Aug 29 08:57 2002
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Idid what you said and rebooted the system but as soon as i tried reloading adaptec easy cd creator 4 disk the error message appeared again
adrian parker - mansfield - Thu Aug 29 16:12 2002
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Adrian, Are you using Windows XP?
Iain Wolstencroft - Accrington - Fri Aug 30 20:17 2002
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i am using windows 98 second edition
Adrian - mansfield - Wed Sep 04 16:34 2002
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I have an old Windows 95 Pentium r PC upgraded to 80 mb RAM 8.4 gb HD.
My nephew very kindly gave me his discarded Mitsumi CR-2801 TE CD-R Drive to replace my original CD Rom-Drive. Everything works fine except when I try to use setup or do a clean install from my original Windows 95 disk. The CD-R drive appears incompatible with the disk and I have to refit my old CD Rom drive to get around the problem. This is the fault Number SU991010. Any suggestions on how to remedy this would be appreciated? I tried everything listed at this site.

First Posted Tue Jul 09 14:41 2002
Joe - London. - Wed Aug 28 16:10 2002
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Joe,
First things first, looks like you too have got a hang of the links, good show!

Next, this CD Drive of yours, is it on the same IDE ribbon as your Hard drive, as a slave disk, or is it on a second IDE ribbon as a Master.

Some of the older CD-RWs hate playing second fiddle to anything, and so must be the Secondary Master on a second IDE ribbon.

Also, make sure that the boot disk has a newer MSCDEX or Aspi driver for the cd drive.

Always do a clean install of Win95 on a clean formatted disk, though with what you have there, I think I might be tempted down to my local computer fair, to pick up a Win98 disk, anything than have to deal with 95 again!!!
Iain Wolstencroft - Accrington - Wed Aug 28 18:49 2002
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Iain,
Thanks for the quick response.

The CD-R has a second ide ribbon as second master. It is not connected to the hard drive.
I found the MSCDEX located in Windows Command which, is dated July 7, 1995. Is that what you are referring to and is it too old? If so can I download a later version from somewhere? I can only find one reference to Aspi and that is just a file. I'm sorry to say, like its owner, my Computer is really old now but still adequate for my needs. I've had it from new and it has never given me any trouble, says he with fingers crossed. Hopefully I shall be able to replace it within a year. This is not a serious problem because as I said I can get round it by reinstalling the CD-Rom drive on the odd occasion when I F/Disk.I just thought it was worth posting as someone might have experienced this problem before.
Joe - London - Wed Aug 28 22:42 2002
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Joe,
Go to DrDs and click on the Boot Disk Link at the top.

Download the correct bootdisk for your version of 95 (Use Start | Settings | Control Panel | System | General Tab). Choose the WinImage versions, rather than the DOS version.
Extract it to a floppy disk.

The bootdisk contains everything necessary for a successful setup, including cd-rom drivers
Iain Wolstencroft - Accrington - Wed Aug 28 22:57 2002
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Done that Iain,

Don't know when I'll be using setup again as everything is running well just now and no clutter since recent F/Disk. I'll keep the floppy until needed.

Many thanks for your help.
Joe - London - Thu Aug 29 08:56 2002
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My Informatica PC was struck by lightening. Insurance job..new modem and sundry bits and pieces. Upon its return I tried to defrag. It makes all the right noises and flashes the red light but it goes no further than "0" (zero)%. I left it on through the night to see if it would make any progress but it still remains at "0". Even when it automatically goes to defrag (every 14 days) it still does not make any progress. Has any reader got any clues, please?
Fulham - Lakenheath - Wed Aug 28 13:17 2002
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Your best bet would be run Defrag from Safe Mode. Re-start your computer You don't say which version of windows you are running, but if you press F8 or Ctrl as the computer boots up, run Once you are back up, run defrag as normal
Iain Wolstencroft - Accrington - Wed Aug 28 14:15 2002
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Iain, thanks for reply. I have Windows 98. I rebooted and pressed F8 during reboot. (is "Once" a program?) I went to defrag but the PC froze with the Defrag Drive C box on-screen doing nothing. I had to use the over-ride to reboot. Might there be another thing I should do?
Fulham - Lakenheath - Sat Aug 31 07:51 2002
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Ian, I’ve heard so much about you since I first logged on to this site. Despite my extremely limited knowledge in this field I tried to assist Liam, Nick, Tim, George and numerous others to provided some assistance in your absence. It’s a huge relief to learn of your return. Hope your stay is permanent. Many thanks for the information regarding “Links” below.
Joe - London. - Mon Aug 26 21:15 2002
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Well, Joe, as you've kept the seat warm metaphorically, I think I had just better pull up a chair of my own!
From what I can make out though, it seems that the team has grown, just hope there room for one more
I shall try and get in as often as I can, where circumstances permit
Thank you for the warm welcome.
Iain Wolstencroft - Accrington - Mon Aug 26 21:29 2002
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Welcome back, Iain!!!
Maxine - Tue Aug 27 17:58 2002
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Thank you, Maxine, obviously you are a fully fledged sub driver now ;)
Iain Wolstencroft - Accrington - Tue Aug 27 18:03 2002
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ok im a pc newbie..while deleting some unwanted proggrammes on my asus high grade lap top...ive some how disabled the volume buttons on the front of the laptop...an ideas how to restore it??? the recycle bin is empty
steve - cambridge - Mon Aug 26 16:16 2002
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I'm assuming that you using Windows XP? If so, go to Start | Control Panel | Sounds and Audio Devices
You should now see the Volume Tab.
In Device Volume, you should see a check box for Place Volume icon in the Taskbar

If you are using any other version of Windows other than XP, go to Start | Settings | Control Panel | Sounds and Multimedia
Iain Wolstencroft - Accrington - Mon Aug 26 16:26 2002
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ok ive still got the volume icon in the task bar...but i have actual buttons along the front on the lap top..its these ive disabled
steve - cambs - Wed Aug 28 21:55 2002

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