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bandero
new user
Reg'd: Thu
Posts: 2
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Hi there,
I am trying to send a group email to less than 50 people using Outlook Express. My McAfee Security Centre alerts me of a potential worm problem, this can be ignored but then another window appears with a Protocol Error message stating email could not be sent to one of the recipitants. But it doesnt send to any of them. The Protocol info provided is a load of rubbish, it stated something wrong with my registry. Well since reformatting P.C. I have exactly the same troubles. I have tried to send the email to just 1 recipitant which works, then 2 which works then 3 which works, then 4 recipitants, this time it comes up with the protocol error above. I have disabled my Virus software which makes no difference, I have contacted my ISP which they have no idea, I have contacted McAfee who say it is not there software and I have contacted Dell who I brought my P.C. from and they want to charge me £15 for a 30 minute conversation on the telephone as it is a software issue not hardware.
Does anyone have any ideas please??????????????
Kind Regards,
Simon Newton-Smith
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predator
regular
Reg'd: Sun
Posts: 542
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Does it give you an error whichever 4 addresses you send to ?
The only time I've had problems with sending to multiple recipients (over 100) was when I had one of the email addresses wrong (I had a comma instead of full-stop), but its not obvious from the outlook express error message which one was the problem one
http://www.predatorconservation.com
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bandero
new user
Reg'd: Thu
Posts: 2
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Yes it does, its strange. If i try to send an email to say 20 people, McAfee
will tell me there was a protocol error with a certain individual, but if i
try to email that certain individual with no one else in the (To:) section
it will send no problem.
thats what i thought it maybe, if i stat to type someones address in the
(To:) section it completes there name and if you hit enter it ends with ;
and then leaves a space for the next reciptant.
Im using outlook express 6 if thats of any use. I have had this problem
since I got my P.C. 6 months ago. I have followed all the help and support
options I have but nothing seems to work.
Driving me crazy.
Kind Regards,
Simon Newton-Smith
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