Home   News  Product reviews  Website reviews  Forums   Competitions  Subscribe 

Internet Access >> Dial-up internet access
 |  Print Topic
Jump to first unread post. Pages: 1
Lol
regular


Reg'd: Tue
Posts: 64
Freeserve rip-off
      #18289 - Sat Oct 25 2003 06:34 PM

Decided yesterday to give Freeserve notice to quit from their anytime package,as I wished to change my isp.Despite my current payment by credit card (in advance of course) still okay untill the 29th I found myself cut off in less than 2 mins.after my phone call to them. This is theft--a failure to provide A service already paid for. I hope current freeserve users will note this and also hope all internet users will spread the word.I


Post Extras: Print Post   Remind Me!   Notify Moderator  
mightywhite
regular


Reg'd: Sun
Posts: 72
Re: Freeserve rip-off [Re: Lol]
      #19412 - Fri Oct 31 2003 11:02 PM

When my ISP was with Freeserve they advised me that once you give them the nod to cancel the contract they would cancel it immediately. Best not to cancel it until your next one is due.


Post Extras: Print Post   Remind Me!   Notify Moderator  
owen
regular


Reg'd: Thu
Posts: 3236
Loc: Lancashire, United Kingdom
Re: Freeserve rip-off [Re: mightywhite]
      #19551 - Sat Nov 01 2003 04:00 PM

I'm with BT Openworld and I cancelled mine a while ago to switch to AOL (big mistake, switched back after 2 weeks). BT kept my account open for 48 hours and left my email account open for 60 days. BT aren't bad.
Owen,
HALLOWEEN 31st October!
Trick or Treat?
http://www.isecurity.org.uk


Post Extras: Print Post   Remind Me!   Notify Moderator  
SanderDolphin
regular


Reg'd: Sun
Posts: 33
Re: Freeserve rip-off [Re: owen]
      #31319 - Sun Dec 28 2003 04:24 PM

>BT aren't bad.

Bt aren't bad - until there's a problem. My broadband started playing up, and they would not acknowledge that i had a service! I had to go several weeks with the "you don't have a service with us so we won't fix it" syndrome. Mind you, did me a favour that.

I contacted a rival, told them I wanted the service, that i had all the necessary equipment. They connected me up, and been with them ever since. Also, I sent BT my bills showing that I had paid for a service that they claimed I never received.

Thanks BT - you're not bad, especially with that nice £500 refund.

Yep, your right - BT aren't that bad.
SanderDolphin
http://www.sanderdolphin.com


Post Extras: Print Post   Remind Me!   Notify Moderator  
owen
regular


Reg'd: Thu
Posts: 3236
Loc: Lancashire, United Kingdom
Re: Freeserve rip-off [Re: SanderDolphin]
      #31322 - Sun Dec 28 2003 04:36 PM

I've upgraded to Broadband now anyway and I'm with BT Yahoo! No Problems Whatsoever
Owen,
http://www.isecurity.org.uk


Post Extras: Print Post   Remind Me!   Notify Moderator  
Pages: 1

Rate this topic

Jump to


Extra information
0 registered and 1 anonymous users are browsing this forum.

Moderator:  putasolutions, Mouse, Joe_London, greysts, bricat, Hello_There, John_McKenna, Nanook, TheFatControlleR 


Print Topic

Forum Permissions
      You cannot start new topics
      You cannot reply to topics
      HTML is disabled
      Mark-up is enabled

Rating:
Topic views: 134

Contact Us | Privacy statement Main website
Hitwise Top 10 Award Winner - Jan-Mar 2005

About us | Contact us | Link to us | Terms & Conditions | Privacy Policy
© Copyright IPC Media Limited, All rights reserved