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dancer69
regular
Reg'd: Wed
Posts: 41
Loc: Bath, UK
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This e-mail was received from Wanadoo 'customer services'.
You have been warned. Do not join any ISP with a poor reputation.
+++
Thank you for your email.
I apologise personally for the dreadful service you have received at the
hands of some of our agents, let me assure you that we take your
comments extremely seriously, we are aware of a training issue with some
of our agents and we have set in place new training schemes to guard
against this sort of occurance in future, i know that must be of little
comfort to you, but we are attempting to rectify the issue.
If you have any further queries then please do not hesitate to get in
contact with us again.
Kind Regards
___
We customers pay for this "dreadful" service.
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Madeline
regular
Reg'd: Wed
Posts: 14625
Loc: Wales
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They're obviously not too good with spelling, punctuation and grammar either!
Madeline. 
To err is human; to foul things up totally, you need a computer.
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TheFatControlleR
Forum Admin
Reg'd: Fri
Posts: 6554
Loc: Megatripolis
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Perhaps the rep from Wanadoo, who visited earlier this year, can let the rest of us know if this is in fact one of their emails, or not. (Far be it from me to caste aspersions elsewhere). 
 TFC
'But above all, he should be taught to yield to the truth, and to lay down his arms as soon as he discovers it, whether it appears in his opponents argument, or to himself in his own thoughts.' - Michel De Montaigne 
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Madeline
regular
Reg'd: Wed
Posts: 14625
Loc: Wales
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It did make me wonder, especially the mis-spelling of "occurrence".
Madeline.
To err is human; to foul things up totally, you need a computer.
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RobDickson
regular
Reg'd: Tue
Posts: 1659
Loc: Slough, UK
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It has got to be one of the most unconvincing posts that I've seen in this forum. There's no way it's real.
Dancer69, I'm sure that you have a reasonable gripe with Freeserve, but I'd love to know where you got this "e-mail" from.
I'll be in Bath this weekend, if you'd like to discuss it over a Stella.
My website
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Madeline
regular
Reg'd: Wed
Posts: 14625
Loc: Wales
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I'd love to know where you got this "e-mail" from.
So would I. What if it does turn out to be genuine? That would be interesting!
Madeline.
To err is human; to foul things up totally, you need a computer.
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RobDickson
regular
Reg'd: Tue
Posts: 1659
Loc: Slough, UK
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Then I'd have to admit to being wrong. Although I'm no stranger to being wrong, I have a feeling that I'm right about this one. It's about as convincing as that alleged conversation between a US Naval Frigate and a lighthouse.
My website
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Madeline
regular
Reg'd: Wed
Posts: 14625
Loc: Wales
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I think you're almost certainly right. I remember seeing that alleged conversation in the Open forum a while back. It was very funny.
Madeline.
To err is human; to foul things up totally, you need a computer.
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RobDickson
regular
Reg'd: Tue
Posts: 1659
Loc: Slough, UK
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I didn't see it in the Open Forum, but I did get told it by a diving mate about 10 years ago.
As the holder of a marine radio license, I couldn't get beyond the fact every marine radio transmission begins "##########, this is #######", so I failed to see the funny side. Sorry to ruin a good gag!
My website
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Madeline
regular
Reg'd: Wed
Posts: 14625
Loc: Wales
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It doesn't ruin it for me, Rob, but it's a pity it was spoilt for you.
Madeline.
To err is human; to foul things up totally, you need a computer.
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