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bricatModerator
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sound problem
      #11269 - Fri Sep 19 2003 07:38 PM

just spent a wonderful day setting up my brothers computer (again), a long story , hye had to get a new motherboard fitted and a graphics card, the problem i have is no sound, i've checked in device manager sound video games, the only thing showing an error is the voice modem. i have run DIAGX it shows sound on speakers and mike, but you can't hear anything,i read somewhere there was a problem with sound after downloading critical updates,of course with the computer being put back to factory condition i had to d/load and install about 5 million updates.and i don't know if that was the problem, i also ran puta's fault finder with no joy, because the sound card is not showing a fault.i have tried it with speakers and earphones,anyone any ideas before i have to take it back to the shop and make a fool of myself because it is probably something simple. PS, i have about 4 hairs left.......no wait............ make that 3, another ones gone. LOL it is running windows ME.
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Jonny555



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Re: sound problem [Re: bricat]
      #11270 - Fri Sep 19 2003 07:45 PM

Could just be a matter of the wrong driver being installed. What motherboard is it and what OS?
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bricatModerator
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Re: sound problem [Re: Jonny555]
      #11272 - Fri Sep 19 2003 07:51 PM

it's windows ME, i'm not near his computer at the minute, it is a media-c a97 audio device, i went to driver d/load .com(i think) and couldn't find that version. on directx diagnostics it shows the sound and voice,but of course you can't hear anything.
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Jonny555



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Re: sound problem [Re: bricat]
      #11274 - Fri Sep 19 2003 08:01 PM

I've just had a quick look around and can't find that. I take it that it's an onboard sound card. Whoever makes the motherboard will probably have the correct driver.
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BurrWalnut
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Re: sound problem [Re: bricat]
      #11276 - Fri Sep 19 2003 08:07 PM

Did you fit the same make of mobo? If you changed the mobo to a different one, there are other implications regarding reloading the OS.

Whether you did or didn't have a look in the BIOS for on-board audio enabled/disabled and set it accordingly, i.e. does it have a separate sound card or is it on-board.



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bricatModerator
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Re: sound problem [Re: BurrWalnut]
      #11277 - Fri Sep 19 2003 08:17 PM

i think it is now a separate sound card, i didn't check in the bios, but if it wasn't enabled would it show as working in diagx. i won't get near the computer until sunday morning again, but i read somewhere that there was anerror in sound after getting the updates from microsoft,but i can't find where i read it. DOH. lol
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Arandora
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Re: sound problem [Re: bricat]
      #11337 - Sat Sep 20 2003 02:53 PM

That was my thread. I lost sound after getting critical updates. That was some months after I had a new Mobo and graphics card. The critical updates were ones missing that a Spybot report advised about. I (or my PC supplier, rather) fixed the problem eventually by reinstalling the soundcard driver and then disabling Sound Manager. I'm on Win98SE but with adiferent Mobo and soundcard than yours. Fix might work for you though.
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