| skiddly |
| (new user) |
| Fri Dec 28 2007 09:34 AM |
Spyware Pro
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Hi i downloaded SpywarePro from the web user web-site and it found 388 unwanted items so i purchased the reg key using pay pal but as yet no key has been sent despite 4 e mails to them(spwarepro) asking whats happening has anyone else bought this prog and had the same probs ive sent an e mail to mag editor as well would be gratefull for any advice and is it possible to get my money back and is my pay pal account at risk cheer for any help Skiddly, Sorry if this is in wrong place i was not sure where to place this one
| greysts |
| (regular) |
| Fri Dec 28 2007 10:04 AM |
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Re: Spyware Pro
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Can you please tell me whereabouts on the Web User web site you found SpywarePro being advertised?
| skiddly |
| (new user) |
| Fri Dec 28 2007 01:22 PM |
Re: Spyware Pro
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Hi i saw it on the Home page under the column website reviews among the ads by google these ads keep changing every so often but it is still coming up and after telling the company (spywarepro)i had sent email to mag editor low and behold my key came with e mail in 15 secs job sorted but still a bit confused as to the delay in my experience they usually come in mins
| greysts |
| (regular) |
| Fri Dec 28 2007 02:40 PM |
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Re: Spyware Pro
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Google ads are nothing to do with Web User. They are adverts provided by Google and Web User has no control over them. I know it's a bit late now but never, never pay for security software that offers to scan your PC but demands money before it will clean it. The software recommended in the forum is all free and will clean your PC for nothing.
| Joe_London |
| (HijackThis Helper) |
| Fri Dec 28 2007 03:12 PM |
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Re: Spyware Pro
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Can you give us some more information on this programme please? Is SpywarePro the full and correct name? Do you have the website url?
Joe.
| skiddly |
| (new user) |
| Fri Dec 28 2007 06:32 PM |
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Re: Spyware Pro
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http://www.spywarepro.org/anti_spyware.html i posted it once but dont know where it went
| Joe_London |
| (HijackThis Helper) |
| Fri Dec 28 2007 07:56 PM |
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Re: Spyware Pro
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At least its not on the rogue list so it looks to be legitimte. Expensive at $29.95 though.
Thanks for the link.
Joe.
| greysts |
| (regular) |
| Sat Dec 29 2007 12:25 PM |
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Re: Spyware Pro
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I wouldn't trust that company with any of my money!
Quote:
1. Spyware Pro scans your computer for hidden parasites such as adwares, spywares, trojans, dialers and removes them permanently. The award winning software is 100% FREE!!
So where does it say I've got to pay anything.
You try and use some of the links on that site. You get nothing from the 'About Us' link or the 'Company' link.
This is an example of the English as she is spoke
Quote:
Our company is working in this market since 10 years
Here's another classic
Quote:Is that right - is that what PayPal do?
Is it safe to use my credit card online?
A: Absolutely! PayPal sells our products - they are a trusted online retailer specializing in digitally delivered products.
And finally, why can't I find anything about this company via Google - apart from the paid Ads of course?
If I was the OP I would be asking for my money back a bit sharpish. It should be quite easy, just look at this
Quote:
Is my purchase guaranteed?
A: Yes! All orders are backed by our unconditional 8 week money-back guarantee. If you are unhappy with your purchase, for any reason, simply contact us via e-mail within 8 weeks for a full refund.
| Fusion |
| (regular) |
| Sat Dec 29 2007 12:44 PM |
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Re: Spyware Pro
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. . . and according to their Refund Policy in the Privacy Policy
Quote:
. . . .if you have experienced difficulties with a Spyware Pro, before you decide on requesting a refund we ask that you to please contact our dedicated Customer Support who are here to assist you with the problem with the utmost priority. All requests for refunds must be made in writing to Spyware Pro within 10 days of the date you purchased Spyware Pro . . . .
| Joe_London |
| (HijackThis Helper) |
| Sat Dec 29 2007 02:35 PM |
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Re: Spyware Pro
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In view of Greyst's discoveries I'm surprised SpywareWarrior hasn't got something on there about it. I wonder if its Eastern European?
Perhaps its on there "To do" list
When I click on the free scan button all I get is the option to download the exe file "SpywareProSetup.exe". I googled this file and there is nothing about it at all. I think it would be an idea for skiddly to upload this file to Jotti File analysis.
To Upload files for scanning.
Please go here http://virusscan.jotti.org/ and upload:
C:\Program Files\Spyware Pro\SpywareProSetup.exe if that is the correct location. (Amend as required.)
Or this alternative:
VirusTotal
Click the "Post Reply" button and post the results in this thread Please.
Joe.
| ourstanley |
| (regular) |
| Sat Dec 29 2007 05:01 PM |
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Re: Spyware Pro
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Website URL: spywarepro.org
Website Owner:
(registrant)
Name: - -
Location: SWITZERLAND (CH)
Website Server Location:
(registrar)
IP Address: 208.109.181.179
Location: UNITED STATES (US)
Information supplied by SiteHound
Looks shady to say the least.
| greysts |
| (regular) |
| Sat Dec 29 2007 05:32 PM |
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Re: Spyware Pro
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So this 8 week refund period has just dropped down to 10 days! Then of course there's the problem of actually finding an address to write to.
I don't know how to make it happen but this site needs to be on a black list. If it's appearing on WU in Google Ads then at the very least someone should notify Google about our concerns.
| Joe_London |
| (HijackThis Helper) |
| Sun Dec 30 2007 12:39 PM |
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Re: Spyware Pro
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I've done a little more research on this. here is a Jottie report:
Scanner results
Scan taken on 30 Dec 2007 10:28:40 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Rising Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing
And this is the results after installing and running the programme:
I checked out these findings manually and found no such infections. In fact the sub folders are non existant.
I then use AVG anti virus which found nothing and then run AVG Anti-Spyware which found nothing apart from a few cookies.
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 11:55:18 30/12/2007
+ Scan result:
C:\Documents and Settings\Joe\Cookies\joe@122.2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Joe\Cookies\joe@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Joe\Cookies\joe@adtech[1].txt -> TrackingCookie.Adtech : No action taken.
C:\Documents and Settings\Joe\Cookies\joe@doubleclick[1].txt -> TrackingCookie.Doubleclick : No action taken.
C:\Documents and Settings\Joe\Cookies\joe@adopt.euroclick[1].txt -> TrackingCookie.Euroclick : No action taken.
C:\Documents and Settings\Joe\Cookies\joe@ie.search.msn[2].txt -> TrackingCookie.Msn : No action taken.
C:\Documents and Settings\Joe\Cookies\joe@tradedoubler[2].txt -> TrackingCookie.Tradedoubler : No action taken.
C:\Documents and Settings\Joe\Cookies\joe@m.webtrends[2].txt -> TrackingCookie.Webtrends : No action taken.
C:\Documents and Settings\Joe\Cookies\joe@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : No action taken.
::Report end
Spyware Pro is a Rogue, of that there is no doubt whatever. Its unlikely that skiddly will ever get a refund from these people even if he ever did catch up with them.
Joe.
| bricat |
| (HijackThis Helper) |
| Sun Dec 30 2007 12:54 PM |
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Re: Spyware Pro
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thanks for that joe, it's definitely a rogue, just the usual rubbish, finds lots of non existent problems and wants money to fix them.
what gets me is, the authorities do nothing about it. they could trace them if they wanted to.
| skiddly |
| (new user) |
| Sat Jan 19 2008 06:01 AM |
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Re: Spyware Pro
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Hi thanks for all advice and im afraid you were all right,it found 428 probs i stupidly (in hindsight)paid for it and it removed them and lo and behold it never finds anything now have sent e mail after e mail to support but nothing back so a lesson learned here big style, Skidly
| Joe_London |
| (HijackThis Helper) |
| Sat Jan 19 2008 08:33 AM |
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Re: Spyware Pro
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I think you should report this fraud to the police if only for record purposes.
Joe.
| John_McKenna |
| (HijackThis Helper) |
| Sun Jan 20 2008 02:15 AM |
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Re: Spyware Pro
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skiddly....
How did you pay for this program?
Debit or Credit Card payment?