HI Redrob1364,In my family we have three Samsung D800 phones none of the discs that came with the phones worked and would not load the Samsung PC Studio 3 Programme which also includes the Multi media player and Multi media manager programmes. if you go to their website which I think is www.samsungmobile.com you can download the Pc Studio programme.I have to say that the programme when downloaded is tempermental and sometimes will give a error message stating that the conection cannot be made,I turn the computer off and restart it again which seems to work.I seem to remember being told by Carphone Warehouse when I queried the faulty disks that an updateded disc was in the pipeline and was told that I would be sent one,its a good job I didnt hold my breath as two years later im still waiting ! LOL
I hope this helps. Regards Tom