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amber99
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(regular)
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Sat May 03 2008 09:11 PM
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lost internet connection
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My daughter has a new laptop with vista premiem and an internet broadband connection with Talk Talk via a router. It has been working fine until she disconnected the adsl cable form the phone and the router in order to re-connect a shorter cable. Since then she has not been able to connect with the internet, although the laptop works with the ethernet cable, she has shut down the power on the router , left it for one minute, then reconnected, per the handbook instructions, to no avail. Why has this happened and how can she reconnect. Thanls for any help.
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greysts
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(regular)
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Sun May 04 2008 10:24 AM
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Re: lost internet connection
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There are a few things that I don't understand in your post. Quote:
she disconnected the adsl cable form the phone
Do you mean the wire from the filter in the phone line to the router? Quote:
although the laptop works with the ethernet cable
Works in what way? Is this a wireless router that you can't get to work?
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amber99
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(regular)
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Sun May 04 2008 04:25 PM
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Re: lost internet connection
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Yes. I mean the wire from the micro filter to the router and Yes, it is a wireless router that has been working, but does not work since disconnecting the cable
when it is re-connected.
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