Areaglar
(new user)
Fri Nov 16 2007 07:14 PM
Wireless network interface disabled - Atheros Client Utility

The "Wireless network interface" on my laptop is disabled and I can't find out how to enable it again. I didn't do anything to it, it just went like it. I have an Acer Aspire 3620, the wireless network is enabled. The Atheros Client Utility tray icon is gray and crossed, I can't enable most functions and the troubleshooting says that Radio test failed. The report is:

Atheros Troubleshooting Utility
Troubleshooter report...
Report date: Friday, November 16, 2007

Name: Driver installation test
Description: This test is to check the radio driver installation.
The radio's registry keys are OK.
Nic name. . . . . . . . . : Atheros AR5005G Wireless Network Adapter
Driver name . . . . . . . : Atheros AR5005G Wireless Network Adapter (Microsoft's Packet Scheduler)
Driver path . . . . . . . : C:\WINDOWS\system32\DRIVERS\ar5211.sys
Driver version. . . . . . : 4.0.0.14001
Active Profile Name . . : Default
Test Done: The radio driver has been installed.

Name: Card insertion test
Description: This test is to check the radio insertion.
Test Done: The radio has been inserted.

Name: Card enable test
Description: This test is to check if the radio/driver is enabled.
Test Done: The radio has been enabled.

Name: Radio test
Description: This test is to check if the radio is turned on.
Test Failure: The radio is not on
Solution: Enable the radio, by ACU

Test not completed.

I use Win XP.
If someone can help me, I'd appreciate it...


Sandhound
(regular)
Fri Nov 16 2007 08:41 PM
Re: Wireless network interface disabled - Atheros Client Utility

G'day Areaglar.

Start/Settings/Control panel/System/Hardware/Device Manager/Network Adapters.
You should see a network icon with a red cross right click it and click on Enable.


Areaglar
(new user)
Sat Nov 17 2007 02:16 AM
Re: Wireless network interface disabled - Atheros Client Utility

Just checked it, it's already Enabled... No red cross...

yoshie
(new user)
Tue Mar 11 2008 12:10 AM
Re: Wireless network interface disabled - Atheros Client Utility

I am getting the same problem, I have tried two different cards, 5005g, and 5005gs
I have tried XP, driver I have tried drivers from Atheros, but No luck, I thought maybe my Antenna's were in the wrong slots, but on my laptop the antenna's cable length will only reach so as to fit in one way.


cjsalmon1
(new user)
Mon Mar 17 2008 04:05 PM
Re: Wireless network interface disabled - Atheros Client Utility

Areaglar. I have an Asus F5V with an Atheros AR5006X network adapter, I have exactly the same problem as you had, my radio won't enable. I have tried uninstalling and reinstalling the drivers and atheros client utility with no joy. Did you solve your problem, if so can you please point me in the right direction??

radzb
(new user)
Sat Apr 19 2008 12:38 AM
Re: Wireless network interface disabled - Atheros Client Utility

OK after having a massive tidy-up on my frieds computer which is exactly the same model as yours and exactly 100% same problem and diagnosis, I noticed that the radio was actually coming on at bootup but flicking off when the perfomance saving settings kicked in low and behold if you you go into the acer performance settings, there is an option to turn wireless LAN on/off.

Fixed the issue. Done.


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