| jdselec |
| (new user) |
| Fri Jun 19 2009 10:09 PM |
Sorry for not replying, new HJT log and link
|
Hi, firstly, apologies for not reply to my previous post :
http://www.webuser.co.uk/forums/showflat...&PHPSESSID=
I have been working nights, and didn't have a chance to get to the girlfriends place to do the things you asked until tonight & being new to this site i didn't realise that the post would be close within 7 days. So again sorry.
I have run the Hijack thingy again, checkmarked and 'fix checked' the 02 file as suggested, rebooted, but when i launch the hijackthis again ready to select config as you suggested, i can't find it anywhere ?? am i being dum ? it only gives me the options of scan & save etc....
In answer to the other questions, it is her home laptop, however she does have quickbooks on it that she backs her work stuff up on & thats it. She also backs it up in 5 other places !! (women!) It only has one user account, well it goes straight in doesn't require a password.
I don't & nor does she have a clue what the symantec stuff is on it so i would say it isn't in use.
Thanks for your help
JDS
| Joe_London |
| (HijackThis Helper) |
| Sun Jun 21 2009 07:22 AM |
|
Re: Sorry for not replying, new HJT log and link
|
Unfortunately we cannot offer any further assistance as this computer is used in a commercial environment. Please see the rules here:
http://www.webuser.co.uk/forums/showflat.php/Cat/0/Number/358300/an/0/page/0#358300
Quote:
Also please note that help is only available for personal use (home computers). If you are on your work computer, we won't be able to help. A 'Work' computer in this context includes any PC used in a commercial environment and any used by self employed individuals.
Sorry,
Joe.