| Markthebluebird |
| (regular) |
| Sun Apr 06 2008 07:12 PM |
Outlook 2003: Desktop Alerts
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Hi all,
I'm using Outlook 2003 to access my IMAP email at the moment and am having problems with setting up the desktop alerts.
I've used the tutorials and troubleshooting and it says that the alert will only work with the default inbox. At the minute, my mail is delived to a separate BSC:inbox under the personal folders section, rather than the inbox further up the image below.
Any ideas how to ensure my mail goes into the other inbox? Is this what I need to do in order to activate desktop alerts?
Thanks in advance,
| Fusion |
| (regular) |
| Sun Apr 06 2008 07:42 PM |
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Re: Outlook 2003: Desktop Alerts
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Are you asking how to send your mail into the 'Inbox' rather than to the 'BSC' folder, what ever that maybe?
| Markthebluebird |
| (regular) |
| Sun Apr 06 2008 07:45 PM |
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Re: Outlook 2003: Desktop Alerts
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Yes. The BSC folder is my work email account. When I first set up the IMAP system, it automatically began a new folder tree instead of using the existing inbox.
| Markthebluebird |
| (regular) |
| Sun Apr 06 2008 08:04 PM |
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Re: Outlook 2003: Desktop Alerts
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I've now just read something about creating rules/filters to activate IMAP desktop alerts.
I've been into Tools-->Rules and Alerts but am none the wiser.
Any ideas?
| Fusion |
| (regular) |
| Sun Apr 06 2008 08:12 PM |
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Re: Outlook 2003: Desktop Alerts
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To specify where new messages are delivered try this:
1. On the Tools menu, click E-mail Accounts.
2. Click View or change existing e-mail accounts > Next.
3. In the Deliver new e-mail to the following location list, select where you want the new messages to be delivered.
4. Click Finish.
5. Restart Microsoft Outlook.
| Markthebluebird |
| (regular) |
| Sun Apr 06 2008 08:16 PM |
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Re: Outlook 2003: Desktop Alerts
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Thanks for that.
When I get to "Deliver new e-mail to the following location list" there is only "Personal Folders" there and that's what it has been all along.