| kevinwib |
| (new user) |
| Mon Sep 17 2007 05:08 PM |
port (socket error)
|
Hi
Can anyone help me here please??
Outlook Express has been working fine since installed but I have now started getting the following error message;
The connection to the server has failed. Account: 'xxxW', Server: 'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
Googled this and followed all the guidelines ref turning off anti-virus/ firewalls etc.
No joy so I contacted my ISP (BT Yahoo)..They ran their pcshare diagnostics and tell me that it is a port error and I need the pc vendor to repair it!!
I don't know why but this doesn't seem right, I can get web based mail so feel that the problem lies either with my ISP or with OE itself and not the PC.
Any views/ideas would be greatly appreciated
Many thanks
Kevin
| BurrWalnut |
| (Chippendaler) |
| Mon Sep 17 2007 06:35 PM |
|
Re: port (socket error)
|
This usually fixes it but I have my doubts if BT Yahoo has other ideas :
OE > Tools > Accs > Mail > Properties > Advanced > change ‘Incoming port to 110’ and/or remove the tick from Secure SSL connection.
| kevinwib |
| (new user) |
| Mon Sep 17 2007 06:56 PM |
|
Re: port (socket error)
|
thx Burrwalnut
unfortunately icming port already 110 and secure SSL was not ticked
any other ideas anyone?
| BurrWalnut |
| (Chippendaler) |
| Mon Sep 17 2007 07:02 PM |
|
|
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Re: port (socket error)
|
Only the obvious ones :
Correct server's address
Do not use area code dialling
Check REN values if equipment has been added
Call waiting
| kevinwib |
| (new user) |
| Tue Sep 18 2007 12:30 AM |
|
Re: port (socket error)
|
well it seems it was REN, disconnected recently connected work broadband, rebooted and hey presto mails came through.
and boy did they come through, 1500 of them going back 6 months that I had previously read and deleted through OE. I had only been without OE for a few days so why has it received all of these old, previously deleted, emails?
Thanks for the tips above anyway!!
| kevinwib |
| (new user) |
| Tue Sep 18 2007 04:05 PM |
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Re: port (socket error)
|
a quick update on this, the emails finally stopped at 2476!! Most of them were triplicate versions of previously read and deleted emails and new emails are now coming in duplicated
Any further advice would be welcome
Thanks