| LarryZane |
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| Thu Aug 30 2007 03:22 PM |
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Help - Firefox not launching
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All of a sudden FF won't launch when I click on the icon. I have uninstalled it and reinstalled it but no success.......it reinstalls fine but just won't launch. (My OS is XP ; I've even tried System Restore (to a date before problem arose) but this has solved the problem either)
Can someone please help ..
Thanks in advance
Larry
| FifeFlyer |
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| Thu Aug 30 2007 03:43 PM |
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Re: Help - Firefox not launching
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LarryZane , are you trying to launch it from a desktop shortcut ? If so try launching from the "all programs" menu.
Ha Ha , love the avatar.
| LarryZane |
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| Thu Aug 30 2007 04:35 PM |
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Re: Help - Firefox not launching
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Thanks for the quick reply FifeFlyer and the avatar appreciation
, unfortunately I have tried to launch it from the 'All programs menu' aswell as quick launch icon and desktop SC.......but no joy 
Larry
| LarryZane |
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| Thu Aug 30 2007 05:07 PM |
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Re: Help - Firefox not launching
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I'm guessing this may be related, now when I try and uninstall any programs, I can't, I recieve an error message saying that various uninstall files could not be found. To date I haven't changed the path associated with any of these programs, they are still located in c:\program files\...the same folder they were originally installed in ????
Larry
| FifeFlyer |
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| Thu Aug 30 2007 05:16 PM |
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Re: Help - Firefox not launching
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Does Internet Explorer still work OK.
| LarryZane |
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| Thu Aug 30 2007 08:37 PM |
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Re: Help - Firefox not launching
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Yes, no problem with IE
| FifeFlyer |
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| Thu Aug 30 2007 11:16 PM |
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Re: Help - Firefox not launching
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Hi again , there's a few suggestions..... here. Option 4 may be one to try.
| mart |
| (regular) |
| Fri Aug 31 2007 07:41 AM |
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Re: Help - Firefox not launching
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Maybe it is an extension problem. If so, running in Firefox's Safe Mode should prove that one way or the other. If that doesn't help, perhaps Firefox didn't shut down properly the last it was used. It can appear to have closed down when it really hasn't. Have a close look at the running processes in 'Task Manager' to see if Firefox is listed. If so, select it and end the process (also check for more than one). If this was the case, Firefox should then start. If this keeps happening, read on.
Maybe the Profile is locked. Do you get any messages? If so, delete the 'parent.lock' file. Perhaps try deleting the file even if you don't get a 'Profile in use' message.
http://kb.mozillazine.org/Profile_in_use
Faults that are 'Profile' related, won't be cured by uninstalling/reinstalling Firefox. They have to be fixed by other means. It's sometimes handy to have an additional Profile that can be tried when Firefox doesn't work properly. If Firefox starts working OK with another Profile, then then you'd know where to start looking for a problem. The additional Profile can even be kept and customised to requirements (import bookmarks - install extensions) if the problem proves difficult.
| LarryZane |
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| Fri Aug 31 2007 06:26 PM |
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Re: Help - Firefox not launching
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Many thanks Mart and FifeFlyer, option 4 worked a treat !!
Thanks again
Larry
| FifeFlyer |
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| Fri Aug 31 2007 06:42 PM |
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Re: Help - Firefox not launching
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Nice one Larry....................Thanks for letting us know.