| Geekman2000 |
| (regular) |
| Mon Aug 13 2007 11:52 PM |
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Computer Restart
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Every time, i try to watch a video online, on a site such as google video, it plays for about 2 minutes, and then it makes my computer restart. It also happens on every other site except youtube.
Does anyone think they know what the problem might be?
| BurrWalnut |
| (Chippendaler) |
| Tue Aug 14 2007 03:07 PM |
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Re: Computer Restart
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There are two things to check out :-
1. Make sure the error message is shown on the screen by turning off 'Auto restart', i.e. right-click My Computer, Properties, Advanced Tab then Start Up/Recovery, Settings at the bottom and untick 'Auto Restart'. Next time you get the error your computer will display a blue screen with a STOP error message. Make a note of the number (format 0x00000001) and look it up here http://www.aumha.org/a/stop.php or post it back here on the forum. You will have to hold in the power switch to switch off the machine before turning on and rebooting.
2. Make a note of the time you next have the error and look in Admin Tools, Event Viewer for a clue to the problem.
| Geekman2000 |
| (regular) |
| Thu Aug 16 2007 03:02 PM |
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Re: Computer Restart
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When i look in event viewer for the times it shut its self off, its says Error with a red cross, and it says next to it sr, of NetBT.
What do these mean?
| BurrWalnut |
| (Chippendaler) |
| Thu Aug 16 2007 03:29 PM |
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Re: Computer Restart
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Did you switch off 'Automatic Restart' in my 1) above, as this shows an error code?
Quote:
sr, of NetBT.
Is meaningless, it's the error number that is important. In Event Viewer, double-click the error message and follow the Microsoft link that is shown.
| Geekman2000 |
| (regular) |
| Fri Aug 17 2007 01:20 AM |
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Re: Computer Restart
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the error number was 0x0000008E, and when i looked at the microsoft site, and chose the id number, from the error it said, "Initialization failed because the transport refused to open initial Addresses."
| BurrWalnut |
| (Chippendaler) |
| Fri Aug 17 2007 08:44 AM |
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Re: Computer Restart
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An 8E STOP error can often point to a problem with the graphics card driver.
Double click the Display Adapter in Device Manager and on the Driver Tab update the driver via the web.