| joe_bmr |
| (new user) |
| Tue Aug 23 2005 10:36 AM |
BT Broadband / XP Pro
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Hi I am new to computers and would appreciate any help you guys can provide. I have recently loaded XP Pro on to my PC with a BT Broadband connection. There are 6 users but the broadband connection only works for the user nominated as the computer admin. Any ideas ??? Thanks
| putasolutions |
| (regular) |
| Tue Aug 23 2005 06:21 PM |
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Re: BT Broadband / XP Pro
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Are all your other users limited users or guest users?
| joe_bmr |
| (new user) |
| Wed Aug 24 2005 12:12 PM |
Re: BT Broadband / XP Pro
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Thank you for your reply. At the moment it is a mixed bag, 2 have admin rights and the other 3 are limited but none of them can access the internet via the BT icon on their desktop. When I loaded broadband it suggested I leave the username open for all so that everyone one could use it, this I did by ticking the apprpriate box. But when the others try to access the internet it asks for a username ? When it connects to BT Help it says it cannot find the modem, but how would it work for one user and not the others ? Not sure if it's something within XP Pro that i need to tweak to give access or it is a broadband problem. Clear as mud eh !
| putasolutions |
| (regular) |
| Wed Aug 24 2005 05:55 PM |
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Re: BT Broadband / XP Pro
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Do you log off when you change users are you using fast user switching (FUS)?
If you are using FUS, then try this
Open Notepad (Start | Run, Type in Notepad)
Copy the following in green to Notepad
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"KeepRasConnections"="1"
Click File | Save As
Change Save as type to All Types
Call the file KeepRASFUS.reg
Save to a location that you can remember
Close Notepad
Find KeepRASFUS.reg,
double click on it
Click Yes when it asks if you want to merge
Restart your computer in your main account, and now try Switching users
| joe_bmr |
| (new user) |
| Wed Aug 31 2005 11:57 AM |
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Re: BT Broadband / XP Pro
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Thanks again for taking the time to reply. Don't use FUS each user logs off when finished. Still can't understand why it will only let one user access the broadband and not the others
| greysts |
| (regular) |
| Wed Aug 31 2005 09:28 PM |
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Re: BT Broadband / XP Pro
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This is a bit of guesswork but what would happen if each user logged on in turn and used the BT CD to install the software? Could they then log on using their own profile but your user name and password?