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You must pay your account balances on time. We will give you 30 days from your Billing Date, which is when charges become due, to pay your bill. If you fail to pay by this date, AOL may charge interest, calculated daily, equalling the then-current annual base lending rate of NatWest Bank plus 2%, on all such outstanding charges. If we do not receive payment within the above 30 day period, you will pay all outstanding charges on demand. Failure to comply may result in your account being terminated or suspended and AOL may take appropriate action to recover such moneys. If you cancel your membership, you must pay immediately any outstanding balances.



Your membership runs for successive periods of (a) one month where you have entered into a price plan charged on an monthly basis (a "monthly plan"), or (b) twelve months, where you have entered into a price plan charged on an annual basis (an "annual plan"); each beginning on your initial Billing Date, unless and until your membership is cancelled by you or us. Accordingly, your Billing Date will recur on the same date of each month (for monthly plan members) or the applicable anniversary of your Billing Date (for annual plan members), unless otherwise agreed.

Cancellation by you. You can cancel your membership at any time by notifying us by telephone call to 0800 376 5432 , by email sent from your master account to canceluk@aol.com or by letter to Cancellations Department, AOL Europe Operations Ltd, IDA Business Park, Cork Road, Waterford, Ireland. Cancellation notice given by you will be processed within 72 hours of receipt. Written confirmation of cancellation will be provided on request. To process your request promptly you must provide us with the information set out at Keyword: Cancel. Cancellation will become effective on the Billing Date after your cancellation notice is processed, or as may agreed by us when canceling your membership. On cancellation, you will not be entitled to any refund of charges or other compensation, except where (i) we change the terms of this Agreement or charges payable by you under it, and (ii) such changes become effective prior to the end of your current billing period, and (iii) you notify us during the thirty day period following our notice to you of the change that you are cancelling your membership, in which event you may be entitled to a refund of charges you have paid relating to the period between (a) the date such change is implemented and (b) your next applicable Billing Date.

Cancellation by us. In addition to our rights to cancel your membership under Clause 4, we can cancel your membership at any time in our complete discretion by thirty days' notice to you. Whether you are a monthly plan member or an annual plan member, you will not be entitled to any refund of charges or other compensation, except that you will be entitled to a refund of charges you have paid in advance relating to the period between (a) the date the cancellation takes effect, and (b) your next applicable Billing Date except where (i) our notice to you properly specifies one or more material breaches of this Agreement for which you are responsible, or (ii) any material breach of this Agreement for which you are responsible is committed prior to the cancellation of your membership. Each such refund will be calculated and pro rated on a daily basis (where you are a monthly plan member), or on a monthly basis, and on daily basis for any remaining part of a month, where you are an annual plan member. No other form of refund, such as online time or other credits will be credited to you or converted to cash or other form of reimbursement.

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