i'm new to computing and was wondering if you could help with some queries i have:1.i recentley had to use my recovery disk(im using windows me)and now when you hold ctrl alt delete it no longer shows systray in the box everything seems to be working fine does it matter?2.i use to have a function on the mouse wheel that when you hold down the wheel a wheel menu popped up it has now gone i've got a logitech mouse but don't know which model i've tried changing the device driver but to no avail it's plugged into the p/s2 port.3.when you download a programme fom the internet do they all have the ability to be removed from the add/remove panel as i'm wary of downloading programmes.4 i use internet explorer 5 and was thinking of upgrading to 6 but have read various problems with it if i downloaded it and didn't like it how would i restore 5.hope you can advise me on what are probably minor quibbles p.s sorry it's so long
dave - merthyr tydfil - Sun Jan 27 19:15 2002
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1. 99% of the time a simple reboot, (Start | Shutdown | Restart) will rebuild the systray. 2. You should have got a disk with the mouse On the disk will be a setup program. this is in addition to the driver. Insert the disk, Go to Start | Run Click the Browse button and Search on the disk for a Setp.exe file, you may have to change to "All Files" at the bottom. Once that is installed, you should have full functionality back 3. Don't be too concerned about downloading from Manufacturers site, Almost all of them scan their files before uploading to the net, and if you have Antivirus Software installed you can scan it before you install it. 4. Personally, downloading IE6 from the internet is a recipe for disaster. It is so big that it takes forever to download, with potentials for errors. If you have this weeks Web-User magazine, You may have noticed a "Tiscali" Disc inside. The disc includes IE6 on it. Install it from there. You can almost be guaranteed that it will be a clean install. You can easily revert back to 5.5 through the Add/Remove in Control Panel, though I must admit I was sceptical at first, IE6 is a winner!! ( No I don't work for Bill ;)
Iain Wolstencroft - Accrington - Sun Jan 27 19:47 2002
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thank's for you're answers i will have a go at ie6 off the disk does it affect any software i might have installed ie norton 2002 av will i have to get activex plugin or will it all be on the disk.i've looked for the disk for the mouse previously and don't seem to have it will double check.i,ve restarted the computer but no sign of systray all icons working just one of those things?
dave - merthyr tydfil - Sun Jan 27 20:21 2002
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Go to the following website and click on Support http://www.logitech.com/cf/index.cfm
Iain Wolstencroft - Accrington - Mon Jan 28 11:38 2002
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many thanks for you're advice on the mouse problem went to website little bit of searching i downloaded the patch/programme crossed my fingers and waited for my computer to reboot and yes i had my webwheel back again many thank's
dave - merthyr tydfil - Mon Jan 28 23:00 2002
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Dave, ensure that Norton 2002 is NOT running when you install IE6, you'll have some fun and games otherwise, (Right Click the icon in the Systray and Exit)
Iain Wolstencroft - Accrington - Tue Jan 29 06:31 2002
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I have a Cambridge Soundworks 5.1 system on my PC but it has no head phone socket. Neither dose the back of the cabnet and the one on the CDR dosent work either.I have tried altering the digital output in the Device manager to no avail. Any idears? It is mainly for gaming .
steve - gosport - Sun Jan 27 18:45 2002
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What is it you are trying to do? Would I be right in assuming that you want to hear sounds on your headphones while gaming? If so It is the sound card that is the key to this. If you have a creative Sound card, than you should be able to assign the Line In on your computer as an additional speaker socket for Surroundsound type speaker systems. Go to Start | Settings | Control Panel | Sounds (and Multimedia) Click the "Audio" Tab In the Sound Playback section,click Advanced. In the speaker Section, change to Quadrophonic,Surroundsound or 5.1. Click Apply. Plug your headphones into your Line IN socket and turn your speakers down or off at the main Boom Box. If this doesn't work, you could always get a 3.5mm jack splitter from a good Hifi shop (Ł2.50) and plug it in where your speakers are plugged in now then put your Headphones and speakers into that
Iain Wolstencroft - Accrington - Sun Jan 27 19:06 2002
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I would think mine is a simple problem but its got me scratching the old grey cells, When I click on start then programs I am confronted with an ever growing list, how can I remove unwanted items which do not have uninstall?
Steve Cordell - Market Rasen - Sun Jan 27 13:30 2002
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Steve, If you wish to uninstall them, Go to Start | Settings | Control Panel | Add/Remove Programs. However, if you want to keep the programs installed but don't wish to see them in the Start Menu, Go to Start | Settings | Task Bar and Start Menu, click the "Advanced" Tab, Click Remove. Highlight the item you wish to remove by single left clicking it and click remove. They will still be on your C:\ Drive, in C:\Program Files, but will not show in the list in the start menu
Iain Wolstencroft - Accrington - Sun Jan 27 14:43 2002
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Iain, Brilliant, my housework is now complete, thanks very much ***** Steve
Steve Cordell - Market Rasen - Sun Jan 27 16:20 2002
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I would think mine is a simple problem but its got me scratching the old grey cells, When I click on start then programs I am confronted with an ever growing list, how can I remove unwanted items which do not have uninstall?
Steve Cordell - Market Rasen - Sun Jan 27 13:28 2002
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This may be a simple question, and I apologise if it is. Can someone tell me where the driver for my scanner would be held, and confirm that once found I'd be able to copy it to floppy. I was hoping to do this, as a while ago I had to re-format my hard drive, and download the driver from the net. However, just browsing today, and the site I got it from no longer seems to have this available so I want to take a copy in case the PC goes 'pear shaped' again. Many thanks.
Rob - Bristol - Sun Jan 27 12:16 2002
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Rob, Which Scanner and which version of Windows?
Iain Wolstencroft - Accrington - Sun Jan 27 13:02 2002
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Panic over, as all seems ok on the website in question now, and the driver is there for download if I need it again. While I'm here, you mention in a thread above about IE6 being the business. Still haven't upgraded from 5.5 yet,as read all these problems about Java, and not being able to access websites. I take it you'd recommend upgrading??
Rob - Bristol - Mon Jan 28 20:20 2002
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Yes, I must admit I have been pleasantly surprised and have had few crashes. I did install it from a disc rather from the Internet, so maybe I was lucky.
Iain Wolstencroft - Accrington - Mon Jan 28 21:12 2002
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several times recently when i have tried to defragment my hard drive it will only get to 59% and then hang forever, i have tried defragmenting with all unnecessary background programs running turned off, also on shutting down it will get as far as WINDOWS IS SHUTTING DOWN and then hang again and the only way to shut down is by reset or switch the power off, this is obviously not a good way to do things, any help or ideas appreciated.
colin - cliftonville - Sun Jan 27 11:30 2002
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Colin, try running Defrag in Safe Mode. To do this, restart your computer. While your computer restarts, press and hold the CTRL or F8 key until the Windows Startup menu is displayed. What this does is basically gives you the absolute minimum needed to run your computer. Run defrag then as you would normally from Start\Programs\ Accessories\System Tools
Iain Wolstencroft - Accrington - Sun Jan 27 12:53 2002
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hi to defrag you need to shut all programs except: explorer and systray. do control alt del then one by one end task. if you want to run scandisk you need to do the same
graham grant - bognor regis - Fri Feb 01 23:38 2002
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I cannot open any new internet windows once connected to the net and so have to open them before i connect. This is fine except when i am collecting my mail and click on a link instead of automatically transfering me to the page the link fails and it acts like i havent clicked on it. Any help would be welcome p.s. I have only a basic knowledge of this pc and cannot write any program codes but other than that i can handle most things. CHEERS!!
dave wilshaw - stoke-on-trent - Sun Jan 27 11:25 2002
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Could someone please refresh my memory? I know that there is a program you can get to from the 'Run' command which allows you to tweak your startup options, but I can't remember what it is. Thanks in advance.
Nigel Keatley - London - Sat Jan 26 12:14 2002
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Correct, Just type in msconfig in your Run field
Iain Wolstencroft - Accrington - Sat Jan 26 12:35 2002
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As ever, you have a safe pair of hands, sir. You may consider me fully chuffed. Thanks Iain.
Nigel Keatley - London - Sun Jan 27 19:34 2002
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when i last looked in "my documents" i had 24 items + 1 hidden. can anyone tell me how it got ther(or how did i manage to hide it) and how can i retrieve it? thanks!
graham - dundee - Fri Jan 25 15:52 2002
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Graham, Open up your My Documents folder and click View > Folder Options and View tab. In the advanced window there should be a Hidden files section which gives you the option to either show hidden files, not show hidden files and show all files - The choice is yours! Hope this helps? Regards.
Allan Stevenson - Belfast - Sun Jan 27 17:36 2002
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Hi everyone, I hope that someone can help me. I have just purchased a Siemens SL45 mobile phone and cannot connect it to my PC as it does not have any seriel interface, only USB and Firewire ports. I have contacted Siemens but without much success as they do not supply anly suitable cables for USB. Does anyone know how I can get around this please?
Jas - Bedford - Thu Jan 24 21:18 2002
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Am I right in assuming you want a way of downloading your MP3s to the Multimedia card? If so, why not get a card reader like this http://www.card- media.co.uk/MultiMedia +Card- SD+Readers.htm, I'm sure a search on the net could probably find a cheaper alternative. Has other advantages if you also have a digital camera as you could download your photos quicker. It acts like an additional drive which means transfer of data is quicker
Iain Wolstencroft - Accrington - Thu Jan 24 21:44 2002
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How do I configure my pc/outlook express for pop3 email? I am unable to access my email using outlook express at the moment.....Help!
Martin - Hornchurch - Thu Jan 24 18:34 2002
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The first thing you will need to do is visit your e-mail service provider, unless it is Hotmail (further instructions below) and obtain the POP3 and SMTP Settings. Then from the Tools menu in Outlook Express, choose "Accounts." Select the "Mail" tab. Click the "Add" button. From the Add menu, click "Mail." In the text box labeled Display Name, type your name and click "Next." In the Email Address box, type your e-mail address (be sure to include the bit after the"@") and click "Next." Select "POP3" to answer the question "My incoming mail server is a" In the Incoming mail (POP3, IMAP, or HTTP) server box, type " pop server name" In the Outgoing mail (SMTP) server box, type "smtp server name" (where server name is the name provided by your service provider) Click "Next." In the Account Name box, type your e-mail account sign on In the Password box, type your Password. If you want Outlook Express to remember your password, check the "Remember password" box. For Hotmail Go to Tools | Accounts | Click "Mail" tab Highlight your Hotmail accounts and click "Remove". Now click "Add" then click "Mail" Type in the name as you want to be seen as, click next, then type in your hotmail address (including @hotmail.com), click next, then next. Type in your password, check the "remember password" then click finish now click "Properties" go to the "Connection" tab, uncheck the "Always connnect...
Iain Wolstencroft - Accrington - Fri Jan 25 07:59 2002
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HELP?!...For some reason I have lost the ability when saving images to save them as jpegs, unless I am saving an image downloaded from the web. Can anyone please advise me on how I can save my images as jpegs and/or convert my exsting gif and tif images to jpeg format?
Allan Stevenson - Belfast - Thu Jan 24 15:09 2002
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Your welcome Alan. Something you could try, if you have PSP, is while your using office 97, laucnh psp at the same time, then you can click on an image in office, then right click, and choose copy, then goto psp, and then choose edit, then paste, then you can save the image in psp as a jpeg, that maybe simpilar.
Future - Mon Feb 04 13:32 2002
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You could try using PSP7, Paint Shop Pro 7. Then open up the image, and then choose file, save as, and where it says save as type, click the arrow, and choose JPEG.
Future - not given - Wed Jan 30 16:33 2002
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Thanks Future! The problem seemed to be happening when I was running Office 2000 and has stopped now that I have reverted to 97. Saying that, there are times when I have to save scanned objects/docs as tif, convert and save them as gif and then convert and save them as jpegs. I know it's long-winded, but at least I can now save as jpegs once again! Regards.
Allan Stevenson - Belfast - Sat Feb 02 16:58 2002
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I have put the William Hill online casino software on my computer. But I get the message "cannot enumerate graphic cards". What does this mean and how do i solve it?
Alan Jeffries - Wigan - Thu Jan 24 13:57 2002
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I think you may have to enable Active X controls in Internet Explorer | Tools | Internet Options | Security | Internet | Custom Level | Enable Active X controls
Iain Wolstencroft - Accrington - Fri Jan 25 08:08 2002
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i have a Canon printer 6000 bjc to date it has been first class without to many problems now foe some unknown reason it will not print from the internet and is very slow on other print jobs Can someone advise the problem and the cure please Alex boslem
alex boslem - wishaw - Wed Jan 23 15:27 2002
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i have a Canon printer 6000 bjc to date it has been first class without to many problems now foe some unknown reason it will not print from the internet and is very slow on other print jobs Can someone advise the problem and the cure please Alex boslem
alex boslem - wishaw - Wed Jan 23 15:25 2002
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Try emptying your Temporary Internet Files and your Temp folder, and other general maiintenance. There is a possibility that your swap file is just a little too full :)
Iain Wolstencroft - Accrington - Sun Jan 27 12:59 2002
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I'm a fairly recent pc owner so please forgive my ignorance! I need to know how to change the background display on my desktop,how to switch off or change the awful windows "tune" on start-up(without switching off the sound/volume altogether), and one more thing-can I change a .bmp image to a .jpg & how? Many thanks in advance guys!
Paul - Durham - Tue Jan 22 05:27 2002
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Welcome to the world of computing, Paul.(and years of fun or frustration!!) First thing to do is get your computer to set as Active Desktop. Right click anywahere on your desktop apart from on an icon) and click "Active Desktop" and click "show web content" The customising of your computer is mainly dealt with by your Control Panel. (Start | Settings | Control Panel) So once you're in there, have a look around and you will see a number of icons. Amongst these are Display and Sounds (and Multimedia, depending on your version of Windows) Answering your questions in order, double click on the Display icon, an applet should pop up with number of tabs at the top, one of which will be background. In the bottom, is Select a background, you can either choose from the selection that you see in the left frame or you can choose your own by clicking "Browse" and going to a picture that youhave downloaded or copied. Once you have decided on your picture, you can tile it (multiple images) Centre it (self explanatory) or stretch it (full screen) The image may get distorted in this format. When you're happy, press Apply then OK. Now got Sounds (and Multimedia) In Sounds, scroll down to "Start Windows" single click on it to highlight it and click the downward arrow by name. Choose your sound (including none) or choose a sound you have recorded or downloaded by clicking on Browse. click Apply and then OK. Finally bmp to jpg. Go to the following website http://www.irfanview.com and download a program (700kb FREEware) install it, it will ask you which type of images you wish to associate with this program choose bmp, compuserve gif and jpg(jpeg). Once you have done that open your bmp in Irfanview and than Go to File | Save As At the bottom is Save as Type, click jpg and then Save. I hope this is clear enough, but post back if you're having any problems!!
Iain Wolstencroft - Accrington - Tue Jan 22 06:37 2002
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Many thanks for all the help! Sorted everything out pronto with your assistance, now all I need to do is convert those silly bitmap images after I download the program! You are a star!
Paul - Durham - Wed Jan 23 19:15 2002
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Can anyone please help? I'm not sure why, but each time I log on to the net I keep having to enter my password before I can connect and for some reason it won't save for me to connect automatically, as I would like. I've been into accounts, settings etc and entered my password there but I still have to manually enter my password each time I want to log on as the 'save password' and 'connect automatically' boxes are "greyed out". Short of creating a new connection, have you any ideas? Thanks in advance.
Allan Stevenson - Belfast - Mon Jan 21 14:32 2002
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go to http://search.support.microsoft.com/kb/c.asp. Leave the Search Kb as " All Microsoft Search Topics" In the Using field, type in "Q148925". Click " Show Options and Click the Article ID button. Finally press the arrow, it will take you to this Topic "Dial-Up Networking Password Is Not Saved (Q148925)" There are some other links on that page you might want to follow as well
Iain Wolstencroft - Accrington - Mon Jan 21 14:55 2002
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Thanks Iain - Have printed a hard-copy and will let you know how I get on.
Allan Stevenson - Belfast - Tue Jan 22 16:22 2002
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Iain, this was long-winded, so I looked in the Start menu and chose > accessories > communications > internet connection wizard after deleting my old connection from my Dial-Up Networking folder, then simply chose to create a new connection there. This new connection was installed using the step-by-step procedure and in doing so a new *.pwl file was created to ensure automatic connection and saved password function. Thanks once again for the information, though!
Allan Stevenson - Belfast - Thu Jan 24 15:36 2002
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could anyone help me. i am using windows 98 s.e. and every time im online i keep getting error messages like runtime error 3 runtime error 32 at 0040573f runtime error 203 at 004024d8 and various other error messages. also i keep getting internet explorer has encountered a problem and will have to close which as u all know can be very frustrating. is this problem fixable or is it time to get a new pc. any hepl would be much appreciated. thanx...
daniel reilly - huddersfield - Mon Jan 21 02:51 2002
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Daniel, See All other Topics
Iain Wolstencroft - Accrington - Mon Jan 21 07:41 2002
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Is there some one that help me regarding Returned Mail arising from a miss typed Address. I can not Find a way of corecting the address other than retyping the whole Email after deleteing the returned message would appreciate any help Thank you
Plank - Mrkt Drayton - Mon Jan 21 00:51 2002
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Best thing I can suggest would be to go your Sent Mail folder, open the mis-sent message. Copy the message body. Click on New Message, paste into the message body and type in the correct e-mail address in "To"
Iain Wolstencroft - Accrington - Mon Jan 21 07:45 2002
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Many thanks Ian. you may not reazlice but the help you have given to so many readers is very knowlidgable I have been helped so many times by your replies and read them all Thanks and keep it up Jim
jimmy plank - drayton - Mon Jan 21 19:58 2002
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Many thanks for your thanks, Jim! It's nice to know that the posts are read and appreciated
Iain Wolstencroft - Accrington - Mon Jan 21 20:19 2002
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Many thanks Ian
jimmy plank - drayton - Mon Jan 21 19:48 2002
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Hi, I allow my daughter to use the computer but have to limit her time on it otherwise she would never leave it alone. Now, I know she uses it when I'm not there. my question is: is there a way I can find out when the computer has been used, and for how long? Many thanks...
Pete Bates - Rotherham - Sun Jan 20 20:04 2002
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If you just want to check her internet time, go to Start | Search | For files and Folders | Type in *.log In the list you should find the Modem log. Click on that and open with Word Pad. It tells you what time anyone logged on and off at. If you want other checks you will need a keystroke logger. If you type "keystroke log freeware" in any search engine, you'll find there are hundreds out there
Iain Wolstencroft - Accrington - Mon Jan 21 04:50 2002
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Thanks, Iain. I got a free keystroke log and it's just what I needed. Cheers mate.
Pete - Rotherham - Wed Jan 23 15:46 2002
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Hi a few problems i need help with. firstly whenever i swt on my comp i get the message cannot open file,may be corrupted,replace file with newone&try again. secondly when on a site that req's real player it come on the screen and freezes,and i have to shut down and reboot to clear screen lastly when connecting for the first time each day i have to go to tools/connections and then click on allways connect etc anyone solve these???
leo - nottingham - Sun Jan 20 16:54 2002
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Leo, Which file is missing? the problems may be related, please post back
Iain Wolstencroft - Accrington - Sun Jan 20 17:13 2002
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ian it does not say a file name it just says file currupted. how do i find out which file it is refering to??
leo - nottingham - Mon Jan 21 19:36 2002
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Leo, Which version os Windows are you running? If you are running 98, Go to Start | Run | type in "SFC" and ok Let System File Checker determine and restore the file. If you are using ME, Go to Start | Programs | Accessories | System Tools | System Restore. Close all the programs that are running by using CTRL ALT DEL and closing everything except Explorer, Systray and System Restore. Run System restore to a date before the problem started
Iain Wolstencroft - Accrington - Mon Jan 21 20:15 2002
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Password Problem. I use Windows ME. The windows password system does not work. I go through the operation of setting up the password. But when I switch on the PC I click 'cancel' on the password window and it lets me or anyone in. It used to work OK when I had Win98. Some one told me that this does not work on WinME. Is there any way I can Password protect my PC to stop anybody switching it on and using it? I have down loaded password protect software,but this only protects entry if the PC is already switched on. Can you help??
B Devilder - Wallington - Sun Jan 20 11:32 2002
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Some older BIOS/CMOS used a diff, combination of keys to get into their setup programme, try pressent CTRL,ALT, and tapping Enter, if that fails then try same first two keys, then press S, if that fails then first two keys again, and ESC. Failing that, there is some Diagnostic software that will allow you into it, but not sure if it will allow you to alter passwords.
Future - Fri Feb 01 23:23 2002
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There is only way to protect your computer in the way that you wish to, and that is to enter a password in BIOS. Even that can be overcome by removing the battery for half an hour or by using a backdoor. If you still want to go ahead, Restart your computer and press DEL at start up, go to Supervisor Password, give yourself a password.
Iain Wolstencroft - Accrington - Sun Jan 20 12:49 2002
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Thanks for your reply. Unfortunately I can't get into BIOS. I've tried starting my PC and holding down the del key, also I've tried holding down the esc key but no luck. What can I do?
Bruno - Wallington - Fri Feb 01 11:42 2002
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Hello, for some reason when saving image files (jpegs, gifs), although i save them as the correct file type, when i come to open them they show up as Winamp Media Files. Does anyone know why this is happening and how I can change it? Thank you.
louise waddle - gateshead - Sun Jan 20 09:38 2002
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Louise, choose start\settings\folder options Then choose file types, a list of files will show with variouse file extensions, EXAMPLE image.bmp Double click on the file type that you want to change, and then it says ACTION, double click on OPEN, then choose browse and find the programme that you want to open that file with, and double click on it, then choose close, then close again, and then each time you click on that file, the appropriate programme should open.
Future - Mon Feb 04 20:20 2002
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Somehow WMP has got associated with image type file extensions. To change this, go to Start | Settings| Control Panel. Open Folder Options. On the File Types tab, highlight the extensions you want to change ie jpeg, gif etc, click change, browse for the program that you want to associate the images with
Iain Wolstencroft - Accrington - Sun Jan 20 12:57 2002
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thanks Ian I followed your advice however when I get to the Folder Options there are only two tabs, one for General and one for View - nothing for file type. Any ideas?
louise - gateshead - Sun Jan 20 13:19 2002
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hiya all, has web-user ever printed a workshop on installing a cd-rw?, my memory says it has but I cannot find it in any of my issues....many thanks
mo clayton - warrington - Sat Jan 19 21:05 2002
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There was a workshop about burning CDs and CD-RWs in Issue 11. There hasn't been a workshop on installing a CD-RW drive though.
Matt Chapman - Technical Editor, Web User - Thu Jan 24 13:01 2002
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thanx matt :)
mo clayton - warington - Fri Jan 25 00:20 2002
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hiya all, has web-user ever printed a workshop on installing a cd-rw?, my memory says it has but I cannot find it in any of my issues....many thanks
mo clayton - warrington - Sat Jan 19 20:49 2002
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Please help. Iam having problems installing programs......any programs.....they start to install but i end up with message Isset_se AN ERROR OCCURRED IN YOUR PROGRAM, BLAH BLAH BLAH......anyone any ideas ?
Willie Taylor - Aberdeen - Fri Jan 18 20:29 2002
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You could try running scandisk, because it may be that your hd free space is being reported incorrectly, but really, you should post the exact error message, as each error message may require a different solution.
future - not given - Wed Jan 30 21:17 2002
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Willie, could you post the exact Error Message?
Iain Wolstencroft - Accrington - Sun Jan 20 13:00 2002
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hello all , begging for help again i'm afraid. i've just run a system test on pcpitstop and it's come back , yet again , with the problem that apparently my "Drive C has an uncached speed of 3.2MB/s compared to others of similar spec that average 4.29MB/s". it recommends that i shut down all un-necessary running programmes and re-test.here's my problem , which are the un-necessary? below is a list it says were all running when i tested , which can i shut down? Microsoft AutoUpdate Unknown C:\WINDOWS\WUAUBOOT.EXE Spooler Sub System Process Windows C:\WINDOWS\SYSTEM\SPOOL32.EXE Internet Explorer Windows C:\PROGRA~1\INTERN~1\IEXPLORE.EXE Windows Explorer Windows C:\WINDOWS\EXPLORER.EXE Microsoft DirectX Helper Windows C:\WINDOWS\SYSTEM\DDHELP.EXE Win32 Kernel core component Windows C:\WINDOWS\SYSTEM\KERNEL32.DLL Multimedia background task support module Windows C:\WINDOWS\SYSTEM\MMTASK.TSK WIN32 Network Interface Service Process Windows C:\WINDOWS\SYSTEM\MPREXE.EXE Windows 32-bit VxD Message Server Windows C:\WINDOWS\SYSTEM\MSGSRV32.EXE Protected storage server Windows C:\WINDOWS\SYSTEM\PSTORES.EXE Dial-Up Networking Application Windows C:\WINDOWS\SYSTEM\RNAAPP.EXE System Tray Applet Windows C:\WINDOWS\SYSTEM\SysTray.Exe Microsoft® Windows(TM) Telephony Server Windows C:\WINDOWS\SYSTEM\TAPISRV.EXE WMI service exe housing Windows C:\WINDOWS\SYSTEM\WMIEXE.EXE any other advice to boost the speed will be greatly apreciated Many thanks in advance,Malcolm
malcolm whiley - boston , lincs - Fri Jan 18 11:17 2002
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You only need to have the Explorer programme running, while you test your system. But closing down all other programmes, will stop you from using some devices, but once you reboot, they will be there so things should work as normal. To close them all off, except Explorer. hold down CTRL, ALT keys, and tap the DEL key, this will show a list of all the programmes that are running. click on each one in turn, and choose end task, do this until you only have the Explorer programme running. Then launch your test programme. Some might say that you should keep the systra, to, but it isnt necessary, while your testing. Once test is done, check results, then reboot. hope that helps
Future - not given - Wed Jan 30 16:59 2002
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I have a problem with both my cd-rom drive and my printer. The cd-rom isn't working - a message comes up saying to insert a disk into the drive, when I have. The light flashes constantly when a disk is put in as well. I downloaded a new driver for the drive (samsung scr3230), which cannot find the drive. There are no problems reported in the device manager. Looking inside, all appears to be connected. With the printer, trying to print yields the message 'cannot print to LTP1; check printer is plugged in and online' which it is! I can't reinstall the printer software due to the cd-rom problem, so what can i do??!! I have recently upgraded the motherboard, HDD (40G) and processor (AMD 1600), and have Windows Me.Any help appreciated. Thank you.
Chris - Glasgow - Thu Jan 17 15:55 2002
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Also, in the BIOS, the cd-rom is set as the secondary slave - is this right? Thank you again!
Chris - Glasgow - Thu Jan 17 15:58 2002
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Unless you have a second Hard drive and a second Cd drive ofr DVD drive, Could you post the full details of your system on the board ie Hard drives, Cd, cdrw, dvd etc. and we might be able to help you better
Iain Wolstencroft - Accrington - Thu Jan 17 16:20 2002
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Righty o - I only have one hard disk (maxtor 6L040J2), and one cd-rom drive (samsung scr-3230)(no cdrw/dvd etc), which is currently set as the secondary slave. In norton utilities system information, under the multimedia tag, Animation 1 reads this message: Error #274 (MMSYSTEM The MCI device you are using does not support the specified command). Until last night, the boot order in the bios (award modular V.6.00) was cd-rom|floppy|HDD, which I changed to HDD|floppy|cd-rom, as on startup, a message appeared saying 'boot from ATAPI cd-rom' followed by a cursor blinking ferocoiusly until the cd-rom drawer was opened & closed. This has now stopped due to the order being changed. We had a power cut 2 nights ago - is this a factor? Thank you again.
Chris - Glasgow - Thu Jan 17 21:23 2002
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- also! (sorry to prattle on so!) in the settings in device manager, 'disconnect' is unticked, as is 'syn data transfer', 'auto insert notification' and 'DMA' are ticked. Phew!
Chris - Glasgow - Thu Jan 17 21:26 2002
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OK, two more things to check now, and hopefully we can get this all sorted for you. Does the IDE cable (ribbonlike cable) that goes from the motherboard to your Hard drive also go to your CD-ROM, or does the CD-ROM use a separate one. If it is the former, the CD-ROM should be set as your Primary Slave drive in BIOS. If it is on a separate cable, it should be your Secondary Master in BIOS. On the back of your CD-ROM, there will be some markings that show MA SL CS, and there will be a small "jumper" switch ( A little black Plastic caplike object) and four prongs visible. If the CD-ROM is on the same IDE cable as the Hard drive, the jumper should be on the two metal pins marked SL, and if it is on it's own cable, it should be on the MA pins. If necessary, remove the jumper with tweezers and move to the correct pins
Iain Wolstencroft - Accrington - Fri Jan 18 13:13 2002
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Ok - I shall check all this when I get home ( I have drawn a diagram to your formula!) So, accepting all this, how do I go about changing the BIOS setting from secondary slave to the correct setting (dependant on where the cable are)? Oh, thank you very much Iain for your help so far!
Chris - Glasgow - Fri Jan 18 13:59 2002
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Once you enter BIOS, go to Standard CMOS Setup, Press your arrow to The field Primary Slave (or Secondary Master) and press your "+" on your number pad until you see CD-ROM
Iain Wolstencroft - Accrington - Fri Jan 18 14:26 2002
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Hello again Iain! I have checked all this, and there are seperate cables from the motherboard to each of the drives, so in the BIOS it should be set to Secondary master.(There is a red line on the edge of the cables which is facing away from the motherboard) The back of the cd-rom doesn't seem to have any letters written next to the four prongs. There are two, placed vertically, and two placed horizontally, the jumper being on the horizontal pair. So I'm not sure whether this is right or not. I couldn't get the fields to change in the bios, using the + key or - key(num lock was on!), or the PU/PD additional option given in the help section. Help!! As before, thank you.
Chris - Glasgow - Fri Jan 18 18:26 2002
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Hi there - some messages seem to have disappeared - so I'll repeat my motherboard info - its a jetway VT8366-8233. I've changed the jumper on the cd-rom to MA, and it has been automatically changed to secondary slave in the bios, but it still isn't working! Do you think the cd-rom itself is faulty?(i'm not altogether sure if its the same one which came with my dell optiplex which was upgraded & put into a tower case) Thanks again!
Chris - Glasgow - Sat Jan 19 14:18 2002
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Chris, Open BIOS at the bottom of the CMOS setup page, it should give you a key as to which keys to use to change values. It should definitely be set to secondary master or to Auto. There is a minor possibility that it is faulty, but unlikely as it is reading it ok
Iain Wolstencroft - Accrington - Sun Jan 20 13:18 2002
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Hi there - in the bios, the cd-rom is set as secondary master; but I am still met with the error message telling me to insert a disk when there is one inside the drive. It is making a whirring noise and ticks every half second or so while the the laser tries to read the disk. I have tried a variety of disks, cd-rom and audio cd which all get the same treatment from this most pesky of drives!
Chris - Glasgow - Sun Jan 20 14:46 2002
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Chris, sounds like the laser isn't managing to read the discs, see if you can clean the lens and the discs. There are several cd cleaning kits out there. If that doesn't work, it may be a case of a dead drive! Sorry :(
Iain Wolstencroft - Accrington - Sun Jan 20 17:06 2002
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I would like some help on Desktop.ini files please. I have 12 of them on my Windows ME system, 6 of which are hidden system files. Should I have this many, some of which I recognise as being created when the pc was misbehaving? Also what do they do?
Maurice Reveley - Thu Jan 17 14:16 2002
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Iain...You recently gave some advice about removing fonts to the effect that certain fonts can be safely removed if they are after a certain date. How do I know what that date should be? I'm running ME and on the general tab of 'my computer' it says: system windows me 4.90.300. How do I find a corresponding date? Hope you can help.
Pete Bates - Rotherham - Thu Jan 17 12:22 2002
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Open the fonts folder, Go to View, Click Details. You should now see Four columns, Font name, file name, size and modified. If the date modified isn't 4/23/99 it can be deleted safely.
Iain Wolstencroft - Accrington - Thu Jan 17 14:05 2002
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Anyone have any tips on how to improve my video playing performance????? My computer has a voodoo 4 graphics card ,a amd k6 2 500mhz processor and some 20 quid sound blaster or other sound card. I think this should be a decent setup especially the voodoo. When playing games or on encarta however videos do not play too well they go crackling freeze then restart. It is also this way with videos off the net (though not as bad) and even with my dvd's which is the most important thing.
Josquius - Co.Durham - Thu Jan 17 11:58 2002
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Your machine is capable of play what you require but i will warn you that it is borderline(DVD decoding ideally needs 450Mhz+ for good playback). The main thing for you to check is that you have the most recent drivers for you graphics card. You don't say how much memory you have, if you have less than 64MB consider upgrading to 64MB or even 128MB. You can never have too much memory. Driver upgrade first and free, memory second and not very expensive 128MB Ł30.
Nairn - Aberdeen - Sun Jan 20 22:00 2002
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How do I save files to CD-R?
Glenn - Middlesbrough - Wed Jan 16 21:03 2002
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Hi You do not say what cd/r program you are using. I have Nero 5. Assuming you have the same: Inset cd/r disc in writer.Click on Nero, if it does not open with the wizard one of the buttons on the righthand side will say wizard, click on it. Normally it opens with the wizard already in front. Ensure compile new cd is indicated and click next. Now you want data cd, click next. now you want compile new data cd,c lick next. You should have 4 windows.Two on right show your hard drive and other drives. Two on left are the cd/r panes. Drag and drop from your hard drive panes to the cd/r panes. Eg graf the folder My Documents to the right hand pane. When you have graged and dropped what yo want hit the Burn button. Just go for burn. it should go into action. and tell you when completed. give the help files a read. Admitedly they are written in geekesse. If sill have problems do what I do and ask your thirteen year old know it all. If you can do a music disc a data disc it a breeze. mac
Mac - London - Wed Jan 23 03:03 2002
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I have never saved files to CD-R only music and I don't format the disk before doing so. However when I save files (as opposed to music) to CD-RW I've found you have to format the disk. I use Adaptec which came free with the PC and works pretty well.
Maurice Reveley - Thu Jan 17 14:02 2002
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Need's formatting. On nero 5 there is a tool for formatting cdrw's so they can be used like floppys. I think you can get it from the net. I'm still working out my writer myself so sorry.
Josquius - Co.Durham - Thu Jan 17 12:01 2002
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When using add/remove programes in control panel in win 98 se,some software listed will not delete, how can i do this ?. has anyone the know how?
Colin - Wed Jan 16 20:45 2002
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I found the same problem and have since started using Add Remove Plus! from http://www.aurelitec.com/ and it works great. On the main screen it shows you if the file is complete or has info missing (unlike the one in the control panel) and it always tries to uninstall using the programs own uninstller first. It even checks to see wether the details ahve been rfemoved fro the registry.
Kade_ D'Lacey - Carrickfergus - Thu Jan 17 21:52 2002
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Many thanks for your tip on this, i found it very quick and did the job i wanted with ease, and would recomend it to anyone with the same sort of problem. congratulations on your recomendation. many thaks Colin
Colin Varley - Nottingham - Fri Jan 18 14:14 2002
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Find the program folder in Windows Explorer and open it. Hopefully, there will be a file called uninst. If so click that and the program should be uninstalled
Iain Wolstencroft - Accrington - Thu Jan 17 15:30 2002
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When using add/remove programes in control panel in win 98 se,some software listed will not delete, how can i do this ?. has anyone the know how?
Colin - Wed Jan 16 20:31 2002
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There is a programme that you can use to do this with, but really, if you know where the programme is on your hd, you can go to start, run, browse, find the appropriate folder, and run the uninstall programme, if there isnt one, then you can deleted the programme using Windows Explorer, be warned that deleted files may result in loss of important files, so if your unsure leave alone. If it isnt broke dont fix it. It wont matter if the programme info is still in add/remove programmes, after you have deleted the programme.
future - not given - Wed Jan 30 21:30 2002
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i have read somewhere that you can speed up a pc start up slightly by disabling the odd item windows system check that is not required eg, the check on the floppy (a:\ drive) on start or close the noise is annoying when there is no disc in it just makes that horrible cranking noise, can you tell me how to disable the a\ drive check - as long as it works when i want to use a floppy regards paul
paul - gee cross - Wed Jan 16 19:06 2002
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Restart your computer and go into BIOS (most likely to press Del at start) Go to the BioS Setup Feature. 1st Boot Device should be IDE 0 (or 1 if there is no 0) Disable 2nd and 3rd devices. Disable Floppy Drive Seek. PLEASE NOTE:- You will have to re-enable it and Boot Devices if you have to format your hard drive in the future, and if you cannot see the floppy drive you may have to re-enable Floppy Drive Seek
Iain Wolstencroft - Accrington - Wed Jan 16 20:05 2002
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thanks Iain for your quick reply - i don't like to mess in the bios area (knowing my luck i'll mess up my pc!!) I thought it would be a small tweak in msconfig or other any other ideas? or is this the only way
paul - Thu Jan 17 23:36 2002
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HELP?!...For some reason I have lost the ability when saving images to save them as jpegs, unless I am saving an image downloaded from the web. Can anyone please advise me on how I can save my images as jpegs and/or convert my exsting gif and tif images to jpeg format?
Allan Stevenson - Belfast - Wed Jan 16 13:17 2002

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