Can anyone help me please? My mouse has suddenly started to freeze up, and I am unable to ctrl/alt/del the whole lot just freezes. If I shut down and restart it begins ok but freezes again after a few minutes. I am running Windows ME and using a Microsoft Intellimouse 1.2A PS/2 compatible mouse. The problem only started last night. I have checked for any conflicting devices and all is ok. I would appreciate any help. Thank you.
Julie - West Midlands - Mon Mar 04 19:08 2002
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In addition to the mouse freezing, tonight my keyboard froze too, i couln't type any letters in at all. Then the pc wouldn't shut down and I had to turn off by switching off the power. Any suggestions would be appreciated.
julie - west midlands - Tue Mar 05 21:19 2002
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Can anyone tell me where I could buy a Windows 2000 CD and how much it would cost?
Mrs Paula Blake - Leicester - Mon Mar 04 15:17 2002
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I recently purchased from Dream via the internet Generation Grande Suite v8.0.UK When I load some of the software into my computer I get the following message Not a valid Win32 Application I have contacted Dream re this problem and there reply is that my CD-Rom drivers are not compatable and suggest I obtain the latest CD-ROM drivers If this is the case why can I load other software without any problems Can any one out there suggest a remedy I would be very grateful P.S.My computer is 2yrs.old Regards Barry Nicklin
Barry Nicklin - Brierley Hill West Midlands - Mon Mar 04 15:08 2002
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lately my computer has gone pete tong and its getting worse .its now starting to freeze on the start up and im always having to go into safe mode to get on to anything .ive un-installed all the latest things ive done,ive de-fragment twice and it still hasnt helped.do i try a norton utilities or just format my hard drive and start again???????
john toole - colchester - Mon Mar 04 14:32 2002
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can any one tell me if this is a make of motherbord GMB-P54SPU-VO as this was on the motherbord.if this the make of motherbord is there a site i can get the manual ty
phil - leeds - Mon Mar 04 14:03 2002
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Phil, It's a Magitronic motherboard. From what I can make out, they were taken over by Gigabyte, a long time ago. All searches for Magitronic end up at e-bay :( They were based in Georgia, USA once upon a time. Give me a shout if you can find out any more. I'd love to know where you find out..
Iain Wolstencroft - Accrington - Mon Mar 04 14:24 2002
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thanks for that will let u no if i find anything
phil - leeds - Mon Mar 04 16:21 2002
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I want to turn my analogue cam-corder videos to VideoCD.I have the relevant software but .. Can anyone recommend a suitable PCI card that will handle both video and audio copying to do this ?. System details - Celeron500 + Win98SE Thanks in advance
Dave Rose - Gillingham - Mon Mar 04 00:19 2002
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I should be grateful for some advice. I am running Windows 98SE. My current firewall is the free version of Zone Alarm but I am thinking of changing over to the Norton Internet Security 2002 package, which includes a firewall. However I was put off when I had a look in the Zone Alarm Help file for details on how to uninstall the program. It seems rather frightening for a rank amateur like myself. It talks about deleting programs in the registry-or am I reading it wrongly? Zone Alarm is listed in the Add/Remove Programs feature on my computer, which states that 'The following software can be automatically removed by Windows'. Can't I just click on Zone Alarm then on Add/Remove? Further, any views on how the Norton firewall compares with the free Zone Alarm program? If there isn't a lot to choose between them, I wonder about sticking with Zone Alarm and just adding the Norton AntiVirus 2002 program. Many thanks for any help you would care to give.
Denis Burgess - Telford - Sun Mar 03 15:43 2002
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Denis, go to Start | Programs | Zonelabs | Uninstal Zonealarm, Click "Yes" to are you sure? This will remove all the registry entries. The only thing I would be considering is that in a years time, I would be having to pay for any updates
Iain Wolstencroft - Accrington - Sun Mar 03 15:56 2002
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I have recently been experiencing a problem opening MSPaint. Whenever I try to open it I get a sign saying "This program has performed an illegal operation and will be shut down." After clicking on the details button it says "MSPAINT caused an invalid page fault in module MFC42.DLL at 017f:6c37f9eb. Registers: EAX=00000000 CS=017f EIP=6c37f9eb EFLGS=00010202 EBX=005846f0 SS=0187 ESP=0056f91c EBP=0056f940 ECX=00007fff DS=0187 ESI=00691530 FS=5fef EDX=0001cce4 ES=0187 EDI=0056f950 GS=0000 Bytes at CS:EIP: 89 48 58 8b 45 fc 3b 47 0c 7c cf 33 f6 39 77 0c Stack dump: 00000001 005846f0 005846f0 00000258 00000008 00691530 0056f998 005846f0 00000008 0056f9a4 6c3d66b6 0056f950 00000000 6c40f438 6c40e488 006914a0" Could someone please tell me what this means and what I must do to regain access to MSPaint. Thank you.
Lee - Cornwall - Sat Mar 02 16:31 2002
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Lee, what is means is that the registry entry for Paint is damaged. To solve this First go to Control Panel | Add/Remove Programs | "Windows Setup" tab | Accessories | click Details Uncheck Paint, click ok and ok.

Now go to Start | Run | type in regedit Find the following key:

HKEY_CURRENT_USER\Software\ Microsoft\Windows\Current Version\Applets\Paint

Delete the entry, and restart your computer. Now go back to "Windows Setup" tab as described above and recheck Paint, click ok, and ok.
Iain Wolstencroft - Accrington - Sun Mar 03 15:47 2002
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Hi all, My son who is disabled, uses a laptop for school work. He's only had it a couple of weeks but almost every time he tries to shut down, it gets as far as the "Windows is shutting down" message and then just sits there. He's having to power off every time and run scan disc on every restart. He hasn't the time for this in every lesson. Windows help file suggests a damaged soundfile so I disabled the shutdown sound but it hasn't made any difference. Can anyone help please.
Di - Lancs - Sat Mar 02 09:07 2002
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Di, I would suggest that you go to this website, aumha troubleshooting , this I personally believe is the best resource for solving Windows shutdown problems. Obviously, you can ignore the bit about damaged sound file
Iain Wolstencroft - Accrington - Sat Mar 02 11:47 2002
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Ian, you are a wonder. Solved immediately- it was Advanced Power Management. That's what I had suspected but didn't know how to sort it. Brilliant site.
Di - Burnley - Sat Mar 02 13:18 2002
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Helllp, I have a problem which is probably easy to solve but I dont know how to do it. I use AOl 7 and when I download certain items from my email and try to read them the computer asks how I would like to open them. It gives me a list of everything on my computer.What do I use to open them. Thanks
Gareth - Jersey - Fri Mar 01 09:37 2002
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If you are not sure what to open the extension with, >Search this site, by just typing in the three letter file extension. It will tell you which program would normally open it
Iain Wolstencroft - Accrington - Sat Mar 02 07:43 2002
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Hi Gang, this might be a little basic so please accept my apologies. Query: Winzip. What happens to stuff I've opened with Winzip once I've finished working on them?. Do they automatically zip themselves back up again or do I have to do this myself - and how?. Using the current version (8.1?) and windows 95. Need to save as much space as possible. I also think I might have put loads of stuff in there as well accidentally!. Will it be safe to delete everything and still have copies of the origional stuff elsewhere?. I can see things like Zone Alarm alarm and lots of other things listed when I open Winzip. I didn't mean to put all this stuff in there, but I somehow managed it when I was trying to work out how it all worked when I first downloaded it a week or two back. Sorry to be a nuisance, Regards, Steve.
Steve - Leeds - Fri Mar 01 00:01 2002
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Steve, see this Winzip Tutorial
Iain Wolstencroft - Accrington - Sat Mar 02 05:19 2002
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Hi Iain, sorry for the delay in passing on my thanks, I'm just a bit bogged down right now!. I'll go take a look at your suggestion this minute!!. Thanks again, Regards, Steve.
Steve - Leeds - Sun Mar 03 17:03 2002
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Hi, Ive just installed Win XP, but now my modem wont connect at anything over 36,000kb/s and doesnt make a sound when connecting. Anyone know how to fix these problems
Kevin - Norwich - Thu Feb 28 23:06 2002
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The first thing that you need to do is ensure that you have the latest driver for your modem. If you aren't sure who made your modem, click here
Next thing to do is to increase the buffering between your modem and your modem port

Right click my Computer.
Click Properties.
Click Hardware.
Click Device Manager.
Double Click Ports.
Double Click the appropriate Com port.
Click Port Settings.
Click Bits per second and change it to the highest supported speed.
Click Flow Control and change it to Hardware.
Click OK. Click OK. OK..
To fix the modem sound problem, go to Control Panel, click modem. On the General Tab, click Properties, slide your modem volume to the level you require
Iain Wolstencroft - Accrington - Sat Mar 02 05:55 2002
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Hi! I've got a few blank CD-R disks (1x-16x), but I can't copy anything onto them. When I try writing onto them via media player, it seems to copy the first track, then stops, and says something like 'will not fit' for the other tracks. It will only play the first track for about 30 secs.I've downloaded microsoft's patch and tried 16x and 8x, but nothing works. Please help! P.S I am using Windows XP
Alex - Bournemouth - Thu Feb 28 21:12 2002
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Erm I have just bought my very first pc. windows xp 40 GB, 1.2gh. I know nothing except that I should make a back up disk or boot disk or something. Can you tell me how to do this? And I assume I need a special disk or something - the ones I got with my pc only have a few MB on them. Sorry for asking such a simple question but we all have to start somewhere!! Thanks in advance.
Saul - Glasgow - Wed Feb 27 11:55 2002
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Can anyone help me please!! Am a bit worried about this
Saul - Thu Feb 28 02:50 2002
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Saul, the Web-User Magazine did an excellent Tutorial on the subject back in November, If you click on the link

Web User Issue 17, page 56

and go down to the backing up data, you should find everything you need to know :)
Iain Wolstencroft - Accrington - Thu Feb 28 06:20 2002
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Sort of a follow on from John from Stockport's post about programs running after pressing Ctl Alt Del. (Incidentally, my three favourite keyboard buttons... groan!) Does anybody know, or is there an explanation anywhere, what these are? Navapw32(presumably Norton Anti-Virus), Sllights, Winmgmt, Manwow, Csinsm32, Devldr16, Nsprotect, Csinject, Wkdetect? Obviously, I never close Systray and Explorer (ahem), but I've often wondered if it's safe to close these others? Thankya
Martin x - Norwich - Wed Feb 27 11:20 2002
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Martin, Go to this site, Pacs Portal some of the Programs aren't listed though, I would also go to Start | Run, type in Msconfig, click the Startup Tab, and see what else you can come up with.
Iain Wolstencroft - Accrington - Wed Feb 27 12:34 2002
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Thanx Ian, Yep, that's certainly cleared a few things up. Why does everything you install, have to add itself to your start-up menu? I realise the program may have asked me during set-up, but surely it would be more 'polite' to add it as an option, after you've used it a few times??? hey-ho......thanx again mate, Martin
Martin x - Norwich - Thu Feb 28 21:24 2002
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I can't get into adobe 3.0 error message, the shell32dll file is linked to missing export shlwapi.dll:shregGetUSValueA, then when i click ok C:\Windows\write.exe a device attached to this system is not functioning. Sorry to be so daft but what have I done?
marilyn mckie - prestwick - Tue Feb 26 19:42 2002
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Hello, Ive just pressed ctrl,alt,del to shut down a troublesome program and noticed that "wzkqpick" was running. Has anyone any idea what this is?
John - Stockport - Mon Feb 25 22:59 2002
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"Added with WinZip version 8.1. "The new WinZip Quick Pick taskbar tray icon gives you instant access to WinZip and your Zip files. Just left click the icon to open WinZip, or right click it to instantly reopen recently used Zip files, access your Favorite Zip Folders, open WinZip Help, or start WinZip itself.". You can right-click and close it - choosing to not re-load it at start-up" Thanks to www.pacs-portals.co.uk for the info
Iain Wolstencroft - Accrington - Tue Feb 26 09:54 2002
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My problem is that no matter what I do, all jpgs always open with Microsoft Photo editor. They used to open with Adobe Photoshop which is what I still want to use. I have changed the file associations which are now set for jpgs to open with Photoshop. I have tried your solution on p 82in the magazine which suggests to "Open with" and "always use this programme to open this kind of file" but still, every single time, they open in Ms Photo editor. It's driving me mad. In order to edit any pictures I now have to Open Photoshop first and open the photos from within the programme. What else can I try?
Di - Lancs - Mon Feb 25 19:29 2002
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i have just removed my cd-rom drive and replaced it with a cd-rw drive it has set its self up as drive e ,drive d is still listed?and i have noticed that my new drive wont play my cd audio disks?any help would be appreciated,iam running windows 98 second edition.
paul - kent - Mon Feb 25 18:52 2002
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Assuming that you have connected the audio cable to your cdrw, the way to change what drive letter the multimedia player uses, under windows 98se, go to start/control panel, then choose multi media, then click on cd music, you will see that the letter D is in the box, change this to E and your audio cds will play again. Now, as to your other problem, if your old drive is still showing, you could go to control panel, system, then choose device manager, click the + sign, to expand the cdrom and you should see two drives listed, your new one, and your old one, click on your old one, and choose remove, then shut down and restart. Another reason, maybe how you have set your cdrw on your ide channels, I tend to go for Primary for HDD, and Secondary for CDROM/CDR/W Note:, the above is for use with windows 98/98se.
Future - Thu Feb 28 03:25 2002
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on opening up my computer i get the following message.this programme has performed an illegal operation and will be shut down, if the problem persist contact the program vendor, click on close or details.The detail box reads, RUNONCE caused an invalid page fault in module kernal 32.DLL at 0197:bff8acl3. my isp is freeserve, they say its nothing to do with them, can you please help as this is driving me nuts, however once ive clicked the box i can use the computer with no problems , thanks for any help
anne harris - bath - Mon Feb 25 12:22 2002
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Hello Anne, Run Scandisk on a thorough test, do this is safe mode, then Run a complete virus scan, after that, if the error still occurs, go to start, and choose run, then type in SFC and press enter, it should check for any corrupt files that you have, if this doesnt, and the error still exists, then go to control panel, add remove programmes, and remove IE completely. If this fails, then I would suggest that you re-install Windows 98se, preferably not an upgrade version of 98 but full version of 98se
Future - Thu Feb 28 03:39 2002
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Hello, What version of Windows do you have, what is your hard drive size? and how much memory do you have. Something to try, run scandisk, to see if there is any corrupt data. It is best to do this in safe mode, so, when your puter starts, press F8 and a menu should appear, choose safe mode, then run scandisk. Repost if problem persists, with system info.
Future - Mon Feb 25 13:50 2002
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hello, i have windows 98 updated from windows,the hard drive is 20gig and the memory i think is 128. both motherboard and hard drive are new but harddrive formatted, the machine has been fully cleared out and full re-boot done we have run scan disk, to no avail, also what is iexplore, being another error thats keeps rearing its ugly head, all help greatfully recieved, ty
anne harris - bath - Mon Feb 25 14:25 2002
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Runonce is usually associated with setups of programs. iexplore is Internet Explorer, the fact that the two together are making regular appearances suggest some form of Spyware is trying to install itself or has installed itself. The most likely causes are one of two programs, Aureate and Save Now. Aureate is associated mainly with Go-zilla (and 250 other shareware progs) Save now is an insidious program that makes a mess of a lot of computers. Go to Start | Settings | Control Panel | Add/Remove Programs. If Save now is there, remove it. If you have downloaded Go-zilla, remove that and get another Download Manager, such as Download Accelerator.
Iain Wolstencroft - Accrington - Mon Feb 25 17:29 2002
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hi its me again i have done what you sugested to no avail.the programs you have mentioned are not on my pc i have checked but also had a friend double check it for me.is there anyway we can find or check if any spyware has installed tried to install itself on my machine.i have got zone alarm & avg anti virus installed. i hope you will be able to solve this problem.or is best to do a full system reboot "AGAIN" thankyou
anne harris - bath - Tue Feb 26 11:49 2002
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Click on the link and go to this site, download the program Ad-Aware 834Kb Freeware and run it, delete any spyware found
Iain Wolstencroft - Accrington - Tue Feb 26 12:11 2002
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thanks for all your help and advice, i have done everything you sugested and downloaded the Ad-Aware program and now have it running, it detected 2 spyware programmes which have since been deleted, however im still being confronted with the RUNONCE error on opening my comp. having checked the RUNONCE it says it is part of windows, is there a possibility that my windows disc has been corrupted, also it will not let me access msn messanger. ive noticed also that i keep losing clusters and having to keep running norton disk doctor, thanks for all your help it really is appreciated.
anne harris - bath - Tue Feb 26 19:16 2002
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Also worth doing a virus scan too!!
Iain Wolstencroft - Accrington - Mon Feb 25 17:33 2002
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Wondering if you could help me?....I have a PC which all of a sudden has developed a problem, in that upon boot up finishing, a blue error screen comes up with the warning 'Invalid dynamic link call from HOTKEY(01) to device 000C....Windows configuration is invalid...'. It asks you if you want to continue and if Yes is pressed the desktop comes up but with its display size and icons all increased, and also with the added problem of the mouse not functioning at all. I've run a scandisk but no errors were shown up. Is this a case of re-formatting the hard drive (tips on doing this would be appreciated!!), and re-installing the software? Thanking you in advance... J
Joe N. - Herts - Mon Feb 25 11:48 2002
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Hello, what OS do you have? The error is a registry, error, so, if you have 98, goto start, choose run, then type in sfc, and press enter, this will check for corrupt files, and if any are found, it will prompt you to replace them, but you will need your 98 cd. Then if no errors are found, goto start, and choose run, then type in scanreg, and press enter, if any errors are found, it will prompt you to use a back up copy, if the backup copy is good, then the error will go, however, remember that you may have to re-install some software, if you installed anything after the last time the registry was backed up.
Future - Mon Feb 25 13:58 2002
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Yes, it is running Windows 98. I will give your advice a go and see how it goes. Many thanks for you help!
Joe N. - Herts - Mon Feb 25 18:09 2002
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Wondering if you could help me?....I have a PC which all of a sudden has developed a problem, in that upon boot up finishing, a blue error screen comes up with the warning 'Invalid dynamic link call from HOTKEY(01) to device 000C....Windows configuration is invalid...'. It asks you if you want to continue and if Yes is pressed the desktop comes up but with its display size and icons all increased, and also with the added problem of the mouse not functioning at all. I've run a scandisk but no errors were shown up. Is this a case of re-formatting the hard drive (tips on doing this would be appreciated!!), and re-installing the software? Thanking you in advance... J
Joe N. - Herts - Mon Feb 25 09:22 2002
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Does it ask you to re-run Windows Setup disk?...I have a similar fault on my works machine and thats what it says on mine...(but I don't have the disk!)
CynetBefore - Burnley - Mon Feb 25 10:07 2002
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Yes it does ask me to look at the Windows Setup (no mention of disk though), but does that mean the BIOS settings?
Joe N. - Herts - Mon Feb 25 16:18 2002
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When switching my computer on, I sometimes come up with an error message 'Spool 32 This program has performed an illegal operation and will be closed down' If I try to do anything afterwards all of the icons along the bottom of the screen disappear and I cannot use the start button, so have to switch off manually. I have read through previous questions and answers and have done as suggested, i.e. un-install printer, re-boot and then re-install but it does,nt seem to have cured the problem. Can anyone please advise anything else?
wendy - powys - Sun Feb 24 20:52 2002
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Wendy, I had a similar intermittent problem using Windows ME with a Lexmark printer. I solved it by going into Msconfig/Startup and removing Lexstart, Lxsupmon and Lexmarkprintray. I hope this helps.
Maurice - Croydon - Mon Feb 25 14:08 2002
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i have just installed windows2000 from windows98m i now want to unstall 2000 and put back 98m.so how do i unstall 2000 can i just put my 98 disc in and install 98 on top of 2000 thanks
phil - leeds - Sun Feb 24 18:27 2002
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Phil the simplpe answer is no, see this M$ answer for the Official Method
Iain Wolstencroft - Accrington - Sun Feb 24 21:42 2002
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When I boot up in Windows XP I get the following message : Norton Antivirus:navapw32.exe-Entry Point Not Found The procedur entry point?SRStopRedirect@@YAKK@Z could not be located in the dynamic link library SymRedir.dll. Can someone tell me what this means and how I can fix it. Anne
Anne Millican - Cockermouth - Sun Feb 24 15:41 2002
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help!!!. i have a cyberdrive cd/rw and every time i try to copy a cd or try to make a cd from mp3 or wav files, my pc crashes.the only thing it does is copy data. i use nero 5.5,musicmatch,ashampoo etc but they all crash my pc at various stages.any help and i would be very grateful.
john - kettering - Sun Feb 24 13:59 2002
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i dont know if you know this nero has their own website where you can sort out some problems.
paul - kent - Mon Feb 25 20:00 2002
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I want to change my file association when I have photos to edit. At the moment they are associated with PhotoSuite and I want to change them to Microsoft Photo Editor. When I go into the file associations and browse for PhotoEd it is not there. The actual programme is in c/prog.files/commonfiles/microsoftshared/PhotoEd. How can I get it inserted in the file associations. Any help would be appreciated.
Hazel Webster - Leicester - Sun Feb 24 12:55 2002
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This is a bit of a problem, Added novell to my dial up connections (don't ask I was trying to get direct cable connection to work..said don't ask)...obviously it made no difference so I removed it...Now on boot up it tells me several (about 8) files are missing (all seem to be from novell).It loads up then says (on a blue background) something like Vredir.vxd is missing and the system may not work properly.....Is it worth me trying to fix this lot or is it a new install??
CynetBefore - Burnley - Sun Feb 24 12:21 2002
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Go to Dr D's type in vredir, download the copy for your version of windows to C:\Windows\System
Iain Wolstencroft - Accrington - Sun Feb 24 12:51 2002
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Thanks Iian, will try and see...but what about the other files it mentions? they appear as its in DOS? on boot up telling me all manor of files haven't loaded or remained memory resident?
CynetBefore - Burnley - Sun Feb 24 13:48 2002
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Try an SFC or a system restore, depending on whether you're on 98 or ME
Iain Wolstencroft - Accrington - Sun Feb 24 14:40 2002
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Hi! any help will be appreciated. On some hi-fi's the CD players state CD R/RW Playable. Some, the older ones don't Does this mean that older ones are unable to play CD-R discs. Does read mean read to disc or read from disc i.e. listen as opposed to record. The terms read and write tend to confuse a computer novice like me. Thanks.
Keith - Oldham - Sun Feb 24 11:18 2002
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Maxine (Mrs Mopp) provided an excellent link to Computer Hope CD-R Qs, hopefully this can solve some of your queries :)
Iain Wolstencroft - Accrington - Sun Feb 24 13:02 2002
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Once again many thanks Iain. I'll give site the once over.
Keith - oldham - Sun Feb 24 14:06 2002
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If you close the disc, and it was recorded as an audio disc..most play them...never noticed one not working...The CDR/RW is probably the ability to play unclosed discs
CynetBefore - Burnley - Sun Feb 24 12:35 2002
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Thanks for reply. Why I asked is the CD player on my current Hi-Fi has given up the ghost and I wondered if it was just coincidence that it happened shortly after I played one of my CD-R's on it. I would hate to shell out one another hifi only for the same thing to happen again.
Keith - oldham - Sun Feb 24 14:11 2002
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My computer (Windows ME) seems to take a long time to shut down and I often miss the flashed "It is now safe to shut down", shutting down before it flashes, which means a scan check on the next boot up. Is it possible to extend the time this flashed message shows on screen, or alternatively put in some sort of sound. Any ideas please?
JAlanG - Liverpool - Sun Feb 24 10:00 2002
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Windows ME has now been nicknamed as ME= Memory Eater because of a serious flaw in design. What is happening that some programmes that you opened do not release RAM on closing down. Poor windows keep on working with meagre left over free RAM by constantly changing over to Hard disc's cache: hence the long time before it sets its house in order. Try this: switch on your computer, do not open any programme, After five minutes shut down. if this shut down is lot quicker than your usual one< Memory release might be The Problem. In that case 1. Use Enditall before shut doewn or 2. increase your RAM by visiting WWW.crucial.com or 3.Best option is upgrade to Windows XP :--: Please feed back
Shubham - Enniskillen - Tue Oct 15 12:36 2002
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hi its me again.I have been running Norton Disc Doctor in safe mode but when it gets up to 54% it resets itself to 0 any ideas please?
allan hicks - swindon - Sun Feb 24 09:23 2002
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Hi again, Thanks Iain for your help with my problem a couple of messages below. I need someones help again - I've got some RealAudio recordings and could do with recording/converting them as mp3 versions. I tried irfanview but that doesnt work for this one. Is there a program that can do this? thanx in adv again.
Cliffy - Stoke - Sat Feb 23 22:57 2002
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Try this link
CynetBefore - Burnley - Sun Feb 24 13:24 2002
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Good Morning Pleases help. Windows 98 keeps telling me 'disk in drive A is not formatted' when it is. I have recently installed a new hard drive in my laptop as the old one died and I lost all info. Could this be a cause. Ta MW
michael webster - whaley bridge, derbs - Sat Feb 23 09:35 2002
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possibly the driver for it isn't installed correctly? Boot up in safe mode, (so you can see all the drivers!)right click on 'My Computer' and hit 'Properties' then 'Device Manager'..check disk drives, and look for floppy high light and refresh......or if there are several floppies listed delete and let it find it again.
CynetBefore - Burnley - Sun Feb 24 10:00 2002
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It is possible that the disk is corrupted and that is why your getting the messag saying it isnt formated. Try a new disk. It could also be, that your floppy drive has become faulty, so first, try cleaning it with a cleanning disk, then, if after you have changed the disk, and cleaned the drive, check all the powere cable to the drive and the data cable, if all the cables are connected correctly, then you could try another drive, one that you know works.
Future - Sat Feb 23 18:23 2002
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Hi guys, I've got a problem with a few files. I recorded some TV with my TV card last night, however it recorded without a file type. I mistakingly added .mpg to the end of each file to make it a mpg file. This worked fine - however I realise now that it should have been .avi so I could use my video editing software. I'm now left with 3 1gig+ files that none of my video editing progs will edit. Any ideas of how to turn them in avi files? (I've tried adding .avi, but that only adds itself to the filename, not change the type). Thanks in advance, Cliffy.
Cliffy - Stoke - Fri Feb 22 18:49 2002
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You don't say what you recorded them as in the first place....But try renaming them to a file with no extension (windows will warn you about being unstable).Then name them back as AVI.....failing that its DOS and the rename command...there are lots of freeware programs for converting files though, try searching on Cnet
CynetBefore - Burnley - Sun Feb 24 09:53 2002
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Back to an old freeware favourite of mine for this one, Irfanview. Make sure you download not just the basic viewer, the plugins for avi and Mpg. Once you have done that, open your mpeg file, and click File | Rename, change the extension there to avi
Iain Wolstencroft - Accrington - Sat Feb 23 06:44 2002
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Been having a few problems where I turned on PC and noticed that everything seemed to be smaller. Icons, tool bars, text, web paqges etc. I think now that seems to be ok, but when i open web pages the atcual site is not how it used to look eg, the BBC news site is to the far left with a large gap on the right, There was allways a gap but not that big. Also now when i click on my internet dial up the dial up itsself seems to be cut off? only part of it is being displayed? The whooe mess i think was only done with a few clicks! Can anyone help at all???????????
Terry - West London - Fri Feb 22 00:24 2002
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Terry, My Guess is that your display settings have been changed to 1024 x 768. If you go to Start | Settings | Control Panel | Display and click the Settings Tab, In the bottom right should be a Screen Area slider bar, reduce it to 800 x 600. If you can't move it, come back and let us know
Iain Wolstencroft - Accrington - Fri Feb 22 07:56 2002
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Just checking my email and now find inmy folders menu all the text seems to be spaced out, in general all the txt to v large.
Terry - Sat Feb 23 00:02 2002
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Hi, thanks i have done that but in now seems "to in your face" I have checked a few websites out and there are how they were before. What is the normal setting?
Terry - Fri Feb 22 23:44 2002
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Next thing to do is to Open Internet Explorer, go to View | Text size, change to what ever you feel comfortable with, do the same for Outlook Express, Default is Medium, Personally, I always have my display at 1024 x 768, with my text at smaller, but it is purely a matter of personal preference
Iain Wolstencroft - Accrington - Sat Feb 23 06:54 2002
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Thanks, now seems to work. But now when I sign on to my internet dial up, the dial up box is only 1/2 there? I have no idea why but it seems to have staarted since the screen trouble.
Terry - Sun Feb 24 00:18 2002
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Try left clicking on the Dial Up dialog box and dragging back to the centre
Iain Wolstencroft - Accrington - Wed Feb 27 06:35 2002
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Just a nice new computer. One problem, though: it plays back recorded CDs too fast. Sound ok when played straight from the CD drive but when recorded they speed up - this happens in Windows Media Player and Real Player. I have noticed this happens when playing stuff from the internet also, ie radio station, etc. Please help! I can't work without music.
Barry Sawyer - Morden - Wed Feb 20 10:39 2002
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When you record from a cd it is best to record at 44khz and 16bit stereo. You can always compress the wave file later.
Future - Sat Feb 23 18:35 2002
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can any readers help a pc novice.. while trying to defrag my c drive..i keep getting a message which says.windows cannot defrag this drive because a program has changed data on the drive..how do i rectify this problem.. my system is windows me..
graham - glasgow - Tue Feb 19 21:31 2002
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There are two ways of solving the problem
Press CTRL ALT and DEL together and highlight each program and click End Task. Do this for each program that is open EXCEPT Systray and Explorer, now run your defrag
Shut down your computer and as it reboots, press your Ctrl key, choose Safe Mode. Now run defrag once booted

Iain Wolstencroft - Accrington - Tue Feb 19 22:12 2002
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when trying to open Norton Utilities on my desktop I get the message "the file Nuplugon.nsi is missing this must be located in Norton Utilities directory" it is, I have tried moving it then replacing it, but I still get the message, in properties archive is ticked is this correct. Any help would be appreciated. lynn
l ynn - middlesbrough - Tue Feb 19 20:37 2002
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yes archive ticked is correct,try uninstalling and reinstalling.
mark - newcastle-upon-tyne - Sun May 19 20:56 2002
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me again..thanx to all that helped with my PC freezeing ....I have one more silly problem and its niggling me,,,, I installed who wants to be a millionaire. I have uninstalled it but it is still in my add and remove programs index....and the problem is when I now try to reinstall it I keep getting asked to insert disk in my floppy drive and I get no further it does not seem to ecognise the CD any help or ideas at all........
tom - Tue Feb 19 20:28 2002
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Sounds like the uninstall crashed and there are some files left on the drive affecting the copy protection that most games have. Find the subdirectory for the game (probably in program files and delete the subdirectory (make sure it's the right one) then try again. Hope this helps.
Nick Cheesman - Alton - Thu Feb 21 20:49 2002
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After doing a virus scan the following results were shown C:\windows\system32 \drivers\sysaudio.001. Corrupted.C:\hp\temp\ renlg.exe. Archive: embedded exe. C:\program files\o nline services\netscape\ cd32.exe.Archive: embedded exe.Are these viruses and if so how do I remove them, apologies in advance if this in wrong forum.Any help or advice would be gratefully appreciated.
andyt - Mon Feb 18 19:25 2002
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I have only suggestions, and it might be worth verifying with your AV software. drivers\sysaudio.001 is one of your sound driver files and the netscape\cd32.exe is part of netscape and are legitimate files, and I would imagine the hp file is as well. During your virus scan, did it show anything untoward? I would suggest that you delete them, as apart from the sysaudio, the others are archive files. Reinstall your sound card. Post back if you have any problems.
Iain Wolstencroft - Accrington - Mon Feb 18 22:08 2002
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Wasnt really concerned with the others netscape etc, thought they may be legit files.My AV (Grisoft)didnt find it nor Housecall,Panda, was found with Anti-dote, it was just the corrupted part that threw me, would this mean just reinstalling the sysaudio.001 file or as you say the sound card.
andyt - Mon Feb 18 23:48 2002

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