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starwind
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(regular)
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Sat Mar 01 2008 12:38 PM
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Driver??
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Hi I bought a Kodak Easyshare 5100 All in one printer but cant get it to install. Follow the instructions on cd, gets to the part whre it says connect usb cable to printer and thats it....It wont instal the driver just sticks on that part. I have even downloaded driver from kodak.com/go/drivers but it still wont install driver. Can anyone help please or shall I take printer back to shop as faulty. Have rang Kodak helpline 9 times but are no further on.
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greysts
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(regular)
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Sat Mar 01 2008 06:04 PM
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Re: Driver??
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Silly question perhaps, but did you have the printer powered up and switched on when you connected the USB cable?
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starwind
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(regular)
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Sun Mar 02 2008 12:15 PM
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Re: Driver??
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Yes, I managed that!!!
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greysts
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(regular)
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Sun Mar 02 2008 03:58 PM
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Re: Driver??
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This seems to be quite an old printer. Did you get your download from here? There seems to be a firmware upgrade available as well. Have you tried that?
You could also try the Guided Trouble Shooter from here.
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starwind
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(regular)
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Mon Mar 03 2008 03:28 PM
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Re: Driver??
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Hi I only bought printer a week ago. I will have a look at what you have put in your answer about updates, thanks.
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