| paddle9 |
| (new user) |
| Fri Jun 01 2007 09:31 PM |
iTunes - Cant Connect
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When I updated iTunes about 3 months ago, I could not reliably use Search. Although I could browse the store, if I used Search, it would say "Accessing iTunes Store" for about a minute, then complain that it could not detect an active network connection. "Please check your connection and try again" (i.e, it's your fault, not ours). I continued to browse and eventually after a number of goes it will work.
Now I upgraded to 7.2 today and this time, I cannot connect at all. As I write this, I am obviously online on an active connection which iTunes still cannot detect. I also realise, through all of the options, that there is now Network Connection option in the Preferences.
Help!!
Thanks!
| Mouse |
| (Moderator) |
| Sat Jun 02 2007 08:29 AM |
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Re: iTunes - Cant Connect
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As the program has updated your Firewall may think this is a new product trying to access the net and has blocked i-Tunes' access to the net.
Check the settings in your Firewall first.
| paddle9 |
| (new user) |
| Sun Jun 03 2007 05:12 AM |
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Re: iTunes - Cant Connect
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OK, I am using Windows Firewall and iTunes is listed as one of the allowed programs. I can connect OK and browse the store - I just cant search.
| Mouse |
| (Moderator) |
| Sun Jun 03 2007 01:41 PM |
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Re: iTunes - Cant Connect
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Okay what I would look at is uninstalling iTunes completely from your PC and ensuring any traces of iTunes aren't remaining before you reinstall it.