katiekoo
(new user)
Wed Dec 12 2007 10:30 AM
help needed, tmobile web and walk modem- cant use hotmail or msn?

hello

Im hoping someone will be able to help me.

I have a compaq presario laptop and have currently used a speedtouch modem and wireless connections without any problems. I have now gotten a tmobile web and walk modem as I no longer have a home phone.

I can get it to work okay, the content lock has been lifted so I can get on lots of websites BUT I cannot get into hotmail, msn or facebook..(although myspace is ok!)

Everytime I click on it it say 'page cannot be displayed' grrrr

On msn the trouble shoot says something about gateway being offline?

Im using windows xp and internet explorer version 6.

I just cant understand why I cant use hotmail! Even Tmobile have no idea.

Please help!

TIA


marcevans
(new user)
Thu Dec 20 2007 12:35 PM
Re: help needed, tmobile web and walk modem- cant use hotmail or msn?

Hey Katiekoo,

If you just bare with me my brother in-law works for a T-Mobile call centre I will send him an e-mail now with your problem in and Il get back to you


marcevans
(new user)
Thu Dec 20 2007 01:31 PM
Re: help needed, tmobile web and walk modem- cant use hotmail or msn?

right then, my brother in-law can get on hotmail with his web n walk hub that means that T-Mobile are not blocking the service there could be something with the browser try a different browser ive posted some below take your pick let me know if it works for you or not

http://www.mozilla.com/en-US/firefox/

http://www.opera.com/

http://www.apple.com/safari/

http://www.maxthon.com/

http://www.flashpeak.com/sbrowser/


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