| gazza67 |
| (regular) |
| Sun Nov 11 2007 05:32 PM |
help please with connecting sony ericsson phone
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strange, had k800i and everything was fine, connect usb cable and open phone explorer everything worked,
gets new phone k850i and things go downhill, when i connect the phone nothing, happens, tried everything, used pc suite, nothing, used phone explorer nothing,
when i connect anything usually the computer recognizes it and tries to find hardware, or whatever,
when i connect this phone nothing happens at all, thought it was problem with phone, took it back to vodafone and they tried it on there computer and it came up straight away, it worked 1st time, 5 times she tried it and it worked every time, it came up with the menu on phone and her computer says phone found or something like that,
iv tried for 1 week now to resolve this problem but nothing works,
please help, if need any more information please just ask, i will do anything to resolve this problem, the usb port works fine cause my daughters k800i still works fine when i insert usb cable
im using windows xp, is this a hardware problem
thanks in advance
| RichieP |
| (regular) |
| Sun Nov 11 2007 07:33 PM |
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Re: help please with connecting sony ericsson phone
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Have you uninstalled the software from the previous phone? I know it's still Sony but the drivers are different so you'll need to install the one that came with your new phone.
| gazza67 |
| (regular) |
| Sun Nov 11 2007 07:37 PM |
Re: help please with connecting sony ericsson phone
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i have installed the cd, but dont think the drivers were there just the pc suite
| Fusion |
| (regular) |
| Sun Nov 11 2007 07:47 PM |
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Re: help please with connecting sony ericsson phone
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This page maybe of some help . . . . >> English Sony Ericsson PC Suite 3.101.00
| gazza67 |
| (regular) |
| Sun Nov 11 2007 08:21 PM |
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Re: help please with connecting sony ericsson phone
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tried that downloaded right drivers nothing
| RichieP |
| (regular) |
| Sun Nov 11 2007 08:34 PM |
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Re: help please with connecting sony ericsson phone
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Have you tried connecting to a different USB port?
| gazza67 |
| (regular) |
| Sun Nov 11 2007 09:15 PM |
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Re: help please with connecting sony ericsson phone
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tried them all, found this but its 2 hard 2 understand
http://support.microsoft.com/default.aspx?scid=kb;en-us;817900
anybody put it into english
| greysts |
| (regular) |
| Mon Nov 12 2007 10:33 AM |
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Re: help please with connecting sony ericsson phone
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The suggestions offered in that Microsoft article are only applicable if you have not installed XP SP2. Does that apply to you?
| gazza67 |
| (regular) |
| Mon Nov 12 2007 12:46 PM |
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Re: help please with connecting sony ericsson phone
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no it doesnt,
| dangermouse75 |
| (regular) |
| Mon Nov 12 2007 08:15 PM |
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Re: help please with connecting sony ericsson phone
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Try uninstalling the K800 driver, then reboot and install your K850 driver. If it works, you know there is a clash.
Or it might be early teething problems with the K850i driver, in which case, hold on for a fix.
I read about problems on this page.
| kingfisher171 |
| (regular) |
| Sat Jan 19 2008 04:07 PM |
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Re: help please with connecting sony ericsson phone
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thanks for that link.