insert the cd start the computer when the dell screen appears on the top it says to press F12 for the boot up menu (press f12) u will get a menu the second from the top is cd/dvd go to it and click enter a blank black screen will appear wait a couple of seconds and u will be prompted to press any key to boot from the cd do so setup will initiate wait until u get a screen that says to press R for the recovery console do so then a black screen will appaer wait until it prompts for what installation u want to repair in my case 1.c:windows write whatever number is in front of what u want to repair and press enter wait and u will be able to type what the experts r saying to type the rest ... u probably know or will need to find from an online article since for some reason my computer refuses to do what i command...