| Marcus |
| (regular) |
| Sat Mar 07 2009 10:14 AM |
Re: Credit Card Payment - Orange Broad Band
|
TFC,
I understand where you are coming from, the account holder had moved address and was in receipt of the letter threatening to invoke a price rise if the monies were not paid.
The payment made by me was done to make things simple before Christmas and the postal delays. Earlier payments were by cheque with the invoice/payment notice being tendered at the bank.
What was made clear at the time the final payment was made, was that it was indeed the final payment and that the account holder was in possession of a written notice stating that the account was closed.
The payments that were later taken were without notice, from an account that was not in the name of the Orange account holder. It might be said that the invoices were sent to the old address, but were not the subject of being forwarded on by the post office as had been arranged.
I must admit to being one that does not read all the small print, what shocked me most was that they were able to take the money out in the first place in the manner that they did. It was never mentioned that my card details would be retained for future payments to be put through, on what was to all intense and purposes a closed account, in someone elses name.
As I mentioned earlier I have no doubt that this matter will be resolved, I was wishing to point out to others that this was a billing practise carried out by certain businesses.
Marcus.