TheFatControlleRAdministrator
(Forum Admin)
Fri Mar 06 2009 03:41 PM
Re: Credit Card Payment - Orange Broad Band

Quote:

Just to advise you about making payment by Credit Card to Orange, once they have your details they can continue to take money from your credit card account without your consent or knowledge, even if it's not your broad band account.




Most companies that deal with continual billing operate like this, and it does apply across their services. I think you'll find (in the small print/T&Cs) you do give your consent - as for knowledge; you also indicate you've read the small print/T&Cs. 'You' in this case being your 'friend' who presumably didn't pass on that bit of info...

Also, how had she been paying for her Orange Broadband before cancelling; one assumes either CC or DD! However it was surely that's how the finbal invoice after cancelling should/could have been paid.

You say they've taken monies from you via your CC for services, presumably, but you don't say whether they were legitimate invoices. If they weren't then the account holder needs to deal with it - if that the case why isn't she. If they were legitimate...

Seems to me the lesson you've learned is never stand surety for anyone with your financial details without reading the small print... And, I think the real issue here is whether the invoicing was correct or not.


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