| harleygjc |
| (regular) |
| Tue Jan 13 2009 12:18 PM |
Re: virgin media being unhelpfull
|
tbh I can't understand why they do either but after lenghty talks with both soe tech and helpers on soe's forums that's what I've been told! I've run several pathpings to the server I play on and route always goes through AT&T so at the moment I've no idea who to contact and if it is indeed virgin I need to speak to.
soe say it's my isp and my isp say it's soe while I can't get any reply from AT&T at all so I've no idea but even so, trying to get an answer either straight or otherwise from virgin is nigh on impossible.
Is it virgin that buys bandwidth from AT&T? or am I being messed around?
I can include a copy of a recent pathping if it helps! my route mainly goes through virgin and when it hits this one place it shows a 100% blockage everyone I've spoke to recently doesn't dispute that it is virgin who should contact them! in fact they've agreed with me which just makes things odder I think, so I've no idea who to contact/how to get this problem sorted.