| Mouse |
| (Moderator) |
| Fri Dec 26 2008 07:35 PM |
|
Re: Changing ISP
|
Ask for your MAC and advise the current ISP that you wish to cancel giving them at least one months notice.
Then pass your MAC onto your new ISP, once this has been done your new ISP will write advising of the completion date of when your line has been switched.
If you currently pay via Direct Debit and forget to advise your current ISP that you have cancelled, even though you've asked for your MAC, then they will continue to take their monthly fee, even if you cancel the DD from your side.