Sucess (almost).
I finally managed to get back to the web trader on the phone today and got rather forcefull. He apologised and said he would contact the battery suppliers and also the courier and get straight back to me.
He was back in touch in less than ten minutes.
It turns out that the couriers damaged the battery in transit,but the three parties failed to comunicate with each other.
I have today received several emails and telephone calls from both the web trader and also the battery manufacturers.The result being the Goods (ie the Battery)will be delivered by the battery manufacturer immediately after the Easter Break.
I now beleive in my own mind that the original lack of comunication was caused by the website creating more trade than they were geared up to handle.
I thank you very much greysts for your input.
I shall make one final post once I have receive the goods
Kenmar