Hello SparkS01

My brother had the same problem and we followed the following advice which worked!!

My suggestion is to configure the router manually. Please refer to the steps provided below:

Kindly reset the router first by pressing the Reset button at the back for 10-20 seconds.

1. Disconnect the modem from the router first, and connect the PC to the port one of the router then restart it. (This PC should be the one that can get online if directly connected to the modem)

2. Go to your desktop and double click on Internet Browser.

3. When browser opens, type 192.168.1.1 into the "Address" bar and click on Go.

4. The log-in window will appear.

5. Skip user name and type admin (admin is the default password) as the password, and click OK.

6. On the Setup page, please make sure that the Internet Connection Type is set to Automatic Configuration DHCP or Obtain an IP automatically, then hit on Save Settings below.

7. Under the Setup tab, click on the MAC Address Clone sub tab and click on "Clone your PC's MAC" button, then save the settings.

8. Please go back to Basic Setup, then change the LAN IP address to 192.168.2.1, and then hit on Save Settings below. Don't worry if the page will hang or lock up.

9. Shut down everything for 2 minutes.

10. Connect the modem to the Internet port of the router and power on. (Starting from the modem then the router and lastly your PC).

This was advice from Linksys, so I hope it works for you.

TCN