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can you delete your old version of hijackthis and download the latest version from :- http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe Double-click the file you've just downloaded and click on the unzip button to install the program. It will be installed to the C:\Program Files\Trend Micro\HijackThis\ folder by default. then :- Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage: http://www.bleepingcomputer.com/combofix/how-to-use-combofix Link 1 Link 2 **Note: It is important that it is saved directly to your desktop** -------------------------------------------------------------------- 1. Close any open browsers. 2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. If you don't know how to disable some of your security programs have a look :- HERE -------------------------------------------------------------------- Double click on ComboFix.exe & follow the prompts.
Please keep me informed about any changes to your problems during the different steps of the fix FOR OTHER USERS, DO NOT RUN COMBOFIX UNLESS YOU ARE ASKED TO DO SO BY A HJT HELPER |