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Thanks for the images, really helpful. Delete these filles and folder and see if that resolves the issue. Open Windows Explorer, Locate and delete the following item(s), if present. Make sure you're able to view system and hidden files/ folders: files... C:\Documents and Settings\John Kearns\Local Settings\temp\Werb2c6.dir00\svchost.exe.mdmp C:\Documents and Settings\John KearnsLocal Settings\temp\Werb2c6.dir00\appcompat.txt folders... C:\Documents and Settings\John Kearns\Local Settings\temp\Werb2c6.dir00 - Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode". Reboot the computer. Uninstall Malwarebytes via the add/remove utility in the control panel. Delete the Hijackthis.txt file saved to your desktop. combofix cleanup.
Joe. |