Joe_London
(HijackThis Helper)
Wed Feb 13 2008 05:23 PM
Re: help with father-in-laws hijack this log please

Please delete this foistware via the add/remove utility in the control panel.
Viewpoint Media Player

Copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.


1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


Open *notepad*

Copy and paste all the text in the quotebox below into it:

Quote:


KillAll::

Folder::
C:\Program Files\Viewpoint


ADS::
C:\windows\system32

Registry::
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"append.dll"=-





Save this as CFScript.txt, in the same location as ComboFix.exe which is on the Desktop.




If the image isn't visible Click Here to view.

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This reactivates Combofix. Again follow the prompts.

It will create another System restore point.

When finished, it shall produce a log for you at C:\ComboFix.txt

Copy and paste the ComboFix.txt.
*Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall*

Can you also review your securities, ideally you need one third party firewall, one anti-virus, one anti-spyware programme, Spywareblaster, Ccleaner and McAfee Site Advisor. You can have other anti-spyware programmes but only one running at startup is recommended.

I see you are still using IE 6, may I suggest updating that and the system as well.

Joe.


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